Hotell Frykenstrand, Sure Hotel Collection by Best Western

Great location. Pretty.

This was more of a motel than a hotel. No temperature controls in the room.

The friendliness of staff and the location. I stayed end of October when it was not busy. I can only imagine this place in summer: what a joy it must be

Some refurbishment is needed

Comfortable beds. Good breakfast. Free parking. Beautifully situated with direct access to the lake.

Great location and after problem with room that we had booked , manager very generously offered us complimentary dinner and the food was superb…in particular Jakob our waiter was brilliant

No complaints

Vert nice breakfast, but due to low-season the main dinner menu was not the best.

the absence of cleaning the room

Cosy hotel with very friendly staff- nice view and small coffee-lounges here and there. The breakfast was excellent.

Very good breakfast. Nice location by the lake, but you need to drive a few km to get to the nearest store, restaurant or whatever.

Amazing breakfast with many choices. Super friendly staff. The fresh flowers and lit candles everywhere added a special touch.

Good breakfast, excellent location by the lake and close to the town. Beautiful view from the hotel restaurant.

Quite confused and rather unskilled staff (probably students).

Everything was great. Staff are professionals, food was great and the weather was sunny.

The beds needs to be softer, felt as we slept on a rock.

Location mainly, the hotel is beautifully situated at lake Fryken. You can swim in the lake. Convinient location for tourist attractions nearby such as Tossbergsklätten, Mårbacka, Alma Löv and Västanå Theater. The rooms are clean, but basic as expected from a 3* hotel.

The breakfast. Unfortunately, the restaurant was understaffed so many plates were empy and no time for the staff to re-supply. The beds were too soft for us and internet on the slow side.

A very nice hotel, situated right on the shores of the lake Fryken. Perfect for an early morning swim from the hotel's mooring pier. Very clean and well maintained.Great view over the lake from the room (although all rooms might not have this)The night we stayed there, the hotel offered a barbecue buffet, which was excellent.

Nothing, really.

I arrived først at 22:00 and departed at 06:00, so I had no contact with the hotel staff, and did not eat breakfast, but there was an envelope at the reception with keycards for my room.The room and bathroom worked also well and the same goes for the parking space.

There was a sewage smell in both the room and the bathroom and this could have been avoided if someone had checked a day or two before my arrival.This was probably because the water trap in the bathroom was not full of water and subsequent ventilation caused the sewer smell to disappear.

The locatio and staff were great.

the hotel could do with upgrading the facilities, the noice insulation was poor and we were woke up several times as groups of people passed the room.

Stunning location and wonderful staff

The room had a smell as if it has used for smokers previously, also I wanted lake view but my booking was lost (the staff were very helpful about this) and the only room remaining was one with a very dull view. This may be a fault of Booking.com though !!

grounds were beautiful, breakfast was good

we were on 5th floor there was no ventilation in the room & the window only opened an inch

breakfast was very good !!

too much noise from the road . the Bar closes to earlythe beds are too soft

Rooms are not large. We booked a room with lake view, but we had to look 'through' the parking place to see the lake. When we entered the room upon arrival it was extremely hot. There is no airco, but the windows can be opened to let some fresh air in. Beds are okay. Breakfast is okay, but not all food tasted as expected. Free parking can be done at the front side and at the back side of the hotel. The back side parking is near the back entrance, close to the rooms.In the morning, it was nice to have breakfast on the terrace, in the sun, with lake view.It was nice to be able to walk into the lake directly from the hotel for a swim!

The scrambled eggs tasted like fried air... The fresh fruit looked as if it was B-choice; the pineapples were not always completely ripened and the water melon tasted like water, but no melon.We had dinner the night of arrival, but this wasn't a success. We had to wait very long for the food, which turned out to be almost cold when it was served. It appeared as if there was only one staff member who really worked, while the others were watching him working... We were offered free dessert; we refused but it was served anyway.

cleanliness, view, location

Disappointing

The description and pictures are misleading. It looks and sounds better than it is. We have experienced way better Best Western hotels in various countries. The price (to high) does not match reality.