4-Star Hotel

Cumberland Hotel - OCEANA COLLECTION

East Overcliffe Drive, Bournemouth, - United Kingdom
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Cumberland Hotel - OCEANA COLLECTION
1/128
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  • Policies
  • Amenities
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$80
per night

4-Star Hotel

Cumberland Hotel - OCEANA COLLECTION

East Overcliffe Drive, Bournemouth, - United Kingdom
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Top Amenities:

BeachfrontFree Internet AccessHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.4

Good

Based on 2468 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.9

Hotel Staff

8.5

Overall Quality

7.4

Show 2 Verified Reviews

About

Located on the seafront, overlooking Bournemouth Bay, this iconic and uniquely styled hotel has a 1930s Art Deco style, a seasonal outdoor heated pool, a day spa, and a lido deck. The Cumberland Hotel was awarded ''Best Large Hotel' 2018 from the Bournemouth Tourism Awards. The Cumberland Hotel is a 4-star deluxe hotel on Eastcliff, a short walk from Bournemouth town center, the BIC, Pavilion Gardens and Surf Reef. The stylish bar and brasserie opens until 22:00 in summer, and has been awarded 2 AA rosettes. A 3-course dinner can be booked with guests' reservation at a discounted advance rate. Guests can use the leisure facilities at 2 neighboring hotels, including the Oceana Resort's Oceana Day Spa at the Ocean Beach Hotel. This is an Asian-inspired treatment and beauty spa. Suncliff offers a heated indoor pool, sauna, mini gym, and squash courts. Outdoor swimming pools are also located within resorts, along with 4 restaurants, 4 bars, and an illy coffee shop.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Lido Deck Pool: Closed from Sat, Sep 28, 2024 until Fri, May 02, 2025 Next Door Suncliff Indoor Pool : Closed from Fri, Jan 23, 2026 until Sun, Jan 25, 2026 Sauna is closed from Fri, Jan 23, 2026 until Sun, Jan 25, 2026 Fitness center is closed from Fri, Jan 23, 2026 until Sun, Jan 25, 2026 Please note that restricted opening hours and age limitations apply for the outdoor pools. If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount. Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies. Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel. Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes. All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Beachfront
Business center
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Heated pool
Indoor pool
Kids' pool
Non-smoking property
Non-smoking rooms available
Outdoor pool
Pets allowed
Professional cleaning services
Restaurant(s)
Spa services
Spa/sauna
Squash
Swimming pool

Guest Rating

7.4

Good

Based on 2468 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.9

Hotel Staff

8.5

Overall Quality

7.4

Pros +

  • The staff were brilliant
  • Location, cost, off street parking, views

Cons -

  • Poor water pressure
  • Not enough milk in room. Staff did not appear to be supported at the check in desk. A car blocked me in and I had to go find duty manager!The reception was understaffed at check out time, this is predictable!

Business Traveler (136)

Solo Traveler (497)

Traveling as Couple (1129)

Family with Young Children (684)

Family with Teens (62)

Senior Traveler (50)

Group Traveler (262)

10
10/22/2024
The staff were brilliant
Poor water pressure
8
6/28/2022
Location, cost, off street parking, views
Not enough milk in room. Staff did not appear to be supported at the check in desk. A car blocked me in and I had to go find duty manager!The reception was understaffed at check out time, this is predictable!

Room Options

1/8

Family Room with Sea View (2 Adults + 1 Child)

356 sqft • 1 King and 1 Sofabed

Accessible by liftAdapterAir conditioningBalcony

Room Details and Photos

1/7

Standard Single Room

130 sqft • 1 Single

Accessible by liftAdapterAir conditioningBath or Shower

Room Details and Photos

1/8

Ocean Front Family Room of 4 Balcony

366 sqft • 1 King and 1 or 1 King and 1 Sofabed

Accessible by liftAdapterAir conditioningBalcony

Room Details and Photos

1/4

Standard Family Room of 3

259 sqft • 1 King and 1 Single

Accessible by liftAdapterBath or ShowerBody soap

Room Details and Photos

1/6

Standard Double Room

194 sqft • 1 Double

Accessible by liftAdapterAir conditioningBath or Shower

Room Details and Photos

1/13

Superior Double Room with Balcony and Sea View

248 sqft • 1 Queen

Accessible by liftAdapterAir conditioningBalcony

Room Details and Photos

1/9

Suite with Balcony & Sea View

571 sqft • 1 King

Accessible by liftAdapterAir conditioningBalcony

Room Details and Photos

1/9

Standard King or Twin Room

194 sqft • 1 King or 2 Single

Accessible by liftAdapterAir conditioningBath or Shower

Room Details and Photos

1/4

Standard Family Room of 4

313 sqft • 1 Double and 1

Accessible by liftAdapterAir conditioningBath or Shower

Room Details and Photos

1/7

Ocean Front Family Room of 5 with Balcony

399 sqft • 1 King and 1 Sofabed and 2

Accessible by liftAdapterAir conditioningBalcony

Room Details and Photos

Location

Cumberland Hotel - OCEANA COLLECTION

East Overcliffe Drive, Bournemouth,