4-Star Hotel

Best Western Plus Dover Marina Hotel & Spa

Waterloo Crescent, Dover, - United Kingdom
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Best Western Plus Dover Marina Hotel & Spa
1/100
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$124
per night

4-Star Hotel

Best Western Plus Dover Marina Hotel & Spa

Waterloo Crescent, Dover, - United Kingdom
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesAirport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 6573 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.3

Show 5 Verified Reviews

About

The 4 Star Best Western Premier Dover Marina Hotel & Spa is a seafront hotel in Dover, Kent and a short distance from Canterbury. It offers tours of Dover, charming Regency decor, and many rooms with picturesque waterfront views. The hotel is set in a Georgian terrace, steeped in history, nestled under the famous White Cliffs in the shadow of Dover Castle with uninterrupted views across the English Channel. Guest rooms feature air conditioning, adjustable heating, a safe, iron and ironing board and a hairdryer Enjoy a light bite or gourmet dinner from Marco Pierre Mr. White's English Chophouse restaurant's beautiful sea-facing terrace or Marco Pierre White's Wheelers Fish & Chips. Guests can also enjoy Waterfront Café and newly built Churchill Bar both overlooking the Dover coastline. The Waterfront Spa & Health Club has 7 spa treatment rooms, sauna Jacuzzi, steam room, a large gym and exercise room for fitness classes. 4 function/ conference rooms, free high-speed internet access and complimentary parking is provided. The hotel front desk is open 24-hours and food is served 24-hours a day.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

If pre-booked, breakfast will be GBP 16 per person, per night. The Gym, Sauna, Steam Room & Spa bath are free to hotel guests (children under the age of 16 are not permitted). There is also a Spa offering a variety of treatments that need to be booked in advance. The credit card used to make the booking will be processed at check-in and an additional authorization will be taken. Please note that the room images shown are designed to give guests an idea of the room type booked. Each room is unique and may vary from the actual picture shown. Please contact the hotel if you would like further information. Please note that Family Rooms consist of a double bed and sofa bed or two single beds plus sofa bed, please contact the hotel if you would like further information. The gym is open to both internal and external customers but a time slot needs to be booked. Pet Policies / Terms and Conditions : • Pets (Cats and dogs) are permitted in Standard Rooms only (Higher category rooms do not accommodate pets) • A £ 40 per pet per day per room applies. • A £100 pre-authorization is required on arrival to cover any potential damages. • No additional cleaning charges will be applied. • A maximum of 2 pets per room is allowed. • No size restrictions – dogs of all sizes are welcome. • Pets must not be left unattended in the rooms. • Cats are only accepted if kept in a secure cage. • Pets are permitted in elevators. • Pets are not allowed in the dining areas (Restaurant / Coffee shop or bar areas under any circumstances) For guests booking on BB or DBB packages with pets, room service and outdoor dining options should be offered as alternatives. Tray charges would not apply for any room service orders. • The hotel does provide pet beds or water bowls and a giveaway toy on request. • Pets to be kept on a leash or in a carrier in public areas. • Owners are responsible for cleaning up after their pets. • Guide dogs should continue to be allowed throughout the property and remain exempt from any charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Parking is subject to availability due to limited spaces.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 6573 reviews

Location Of Hotel

9.3

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.3

Pros +

  • Location
  • Staff member who greeted me. I arrived very late - 2 am - but he sorted me out with no fuss.
  • We enjoyed the spacious room. The staff was friendly. Free WiFi was helpful. There is a beautiful view of the harbor in front of the hotel. If you are in good, physical shape, you are close enough to the cruising terminal to walk.

Cons -

  • Staff were not friendly or welcoming. Elevator was rarely available for use.
  • No
  • The elevator is TINY!! There is a posted sign for 8 people or less. NO WAY!! We had 4 adults riding it and we might have been able to squeeze one more. <as such, it took forever to get downstairs to check out!!

Business Traveler (377)

Solo Traveler (562)

Traveling as Couple (1617)

Family with Young Children (1050)

Family with Teens (1)

Senior Traveler (45)

Group Traveler (315)

3
4/28/2025
Location
Staff were not friendly or welcoming. Elevator was rarely available for use.
9
12/2/2023
Staff member who greeted me. I arrived very late - 2 am - but he sorted me out with no fuss.
No
9
6/15/2022
We enjoyed the spacious room. The staff was friendly. Free WiFi was helpful. There is a beautiful view of the harbor in front of the hotel. If you are in good, physical shape, you are close enough to the cruising terminal to walk.
The elevator is TINY!! There is a posted sign for 8 people or less. NO WAY!! We had 4 adults riding it and we might have been able to squeeze one more. <as such, it took forever to get downstairs to check out!!
9
1/2/2018
Convenience
no

Room Options

1/5

Deluxe Double Room with Double Bed and Sea View

216 sqft • 1 Double

Additional toiletAir conditioningAlarm clockBalcony

Room Details and Photos

1/4

Family Room with Two Double Beds

162 sqft • 2 Double

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/13

Standard Twin Room

119 sqft • 1 Single

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

1/14

Family Room

173 sqft • 1 Double and 1 Single

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/3

Family Room with Two Double Beds and One Single Bed

162 sqft • 2 Double and 1 Single

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

King Suite with Sofa Bed and Balcony - Sea View

539 sqft • 1 King and 2 Sofabed

Additional toiletAir conditioningAlarm clockBalcony

Room Details and Photos

1/3

Twin Room with Two Single Beds - Non-Smoking

130 sqft • 2 Single

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

Location

Best Western Plus Dover Marina Hotel & Spa

Waterloo Crescent, Dover,