Hotel Izelai

Avenida Pamplona, 20, Alsasua, Spain View Map

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Hotel Izelai

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About

This recently built hotel has modern interiors with minimalistic design. Help yourself to free items from the minibar and enjoy views out over the Urbasa Sierra. The Izelai's interiors are spacious and contemporary with attractive art prints on the walls and clever use of glass. The rooms offer plenty of space and natural light. You will also have wireless internet for free. The hotel's Italian restaurant serves 3 meals a day and there is also a bar. You can even purchase your own groceries in the on site grocery store or eat at the traditional local restaurant located just across the street.

76 Reviews

7.9Good
Cleanliness
8.5
Staff
7.7
Location
8.1

What Guests Say

  • “Room adequate, check in machine is straight forward, parking is right outside the entrance.”
  • “The beds were really comfortable. And clean.Automatic check in was also nice.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Pets Allowed
  • Non-Smoking Rooms
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Room Options

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Twin Room1/4

Twin Room

237 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet
Suite1/4

Suite

377 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet
Double Room1/4

Double Room

237 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet
Economy Twin Room1/4

Economy Twin Room

216 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.9
    Good

    Based on 76 reviews

    Location

    8.1

    Cleanliness

    8.5

    Staff

    7.7

    Overall Quality

    8

    Pros +

    • Room adequate, check in machine is straight forward, parking is right outside the entrance.
    • The beds were really comfortable. And clean.Automatic check in was also nice.
    • Automatic check-in.

    Cons -

    • Bathroom don’t has exhaust fan, room will be steamed after bath.(I later found out that not a lot of hotels at this price range in Spain don’t have exhaust fans)
    • Bathroom cleaning and maintenance wasn’t that good.
    • First hotel i have been that dont have one bottle of water in the room or a vending machine...
    Business Traveler (83)Solo Traveler (86)Traveling as Couple (479)Family with Young Children (136)Family with Teens (3)Senior Traveler (4)Group Traveler (101)Total (1,314)
    8CHI M.Posted on: 4-17-2025

    Room adequate, check in machine is straight forward, parking is right outside the entrance.

    Bathroom don’t has exhaust fan, room will be steamed after bath.(I later found out that not a lot of hotels at this price range in Spain don’t have exhaust fans)

    7JosePosted on: 1-12-2025

    The beds were really comfortable. And clean.Automatic check in was also nice.

    Bathroom cleaning and maintenance wasn’t that good.

    8PauloPosted on: 1-10-2025

    Automatic check-in.

    First hotel i have been that dont have one bottle of water in the room or a vending machine...

    8RobertPosted on: 12-9-2024

    Functional, operating well thanks to hardworking housekeepers. Rest of staff working from home. Handy microwave in reception to heat picnics & ready cooked.

    Usual incoherent keyboard sequence for checkin on stormy winter night. 2 key cards needed 1 for room lighting & other for front & room door. Getting 2nd key needed to reenter confirmation numbers, & then failed, luckily mobile telephone call to WFH receptionist issued 2nd.

    10HerePosted on: 11-9-2024

    Good location. Good value. Very clean. Great staff. Great included breakfast.

    8EliePosted on: 9-30-2024

    Just a convenient location to cut our long trip in half. We were hoping to recharge the car before going to bed, but the charger was 50km further. The hotel was simple but had everything necessary. We ran into the manager who was very helpful and friendly (the hotel has automated check-in, but we didn't have to use it). There is a pretty cool little cafe downstairs, and a nice size supermarket just around the corner. Our car was basically parked in the supermarket parking lot (uncovered).

    Pretty much all good. No complaints here.

    8MikiPosted on: 9-9-2024

    Quite a large room, with a fridge. VERY comfortable matress. MW in the hall, a large supermarket around the corner. Fully automated check-in. Did not work at first (my reservation number was unrecognized) but finally it did.

    The room keycard was necessary to make the light work. Unfortunately there was something wrong with its docking station and I had to insert it numerous times to make it work. A kettle in the room would be a nice touch.

    10AndreyPosted on: 9-8-2024

    Perfect location for those headed from Madrid to Pamplona, its right on route before Pamplona. Completely clean. Super simple check in with an automated machine allowing you to check in at any time. Parking right on site for free. Air conditioning works well. Late check out is nice at 12:00pm. Has an elevator. Has a little area for eating and a coffee machine. Spacious room and bathroom. Room has a table, chairs, and fridge. Close to the centre of the town its located in and right beside a grocery store.

    10RabreauPosted on: 8-8-2024

    Simple to access, clean, not expensive

    9PaulPosted on: 8-3-2024

    Lovely basic clean hotel with friendly staff

    7MariaPosted on: 7-16-2024

    Clean, easily accessible, free parking

    Very noisy, windows didn’t close, shower could have been cleaner

    8AnnePosted on: 6-18-2024

    The room had everything we need including a tv and fridge. It’s was a good stop off point to break our journey.

    The bedding was too small for the bed. The bottom sheet came off straight away and the top sheet was not big enough to cover us both

    9IvaPosted on: 5-8-2024

    Amazing value for money. We expected so much less for the price (and from the look of it outside), but it was clean, beds were comfy, location was amazing for visiting every day different city (Pamplona, Bilbao, San Sebastian). Can recommend if you're looking for no frill accommodation in the middle of everything

    4VRMPosted on: 3-12-2024

    The room was good, big enough, with a good bathroom, very clean.The hotel place is quiet and have available parking places for free.

    This is a full automated hotel.The Check Inn machine was not working properly and was not able to issue a second room card.The room has a smart slot that just work with the issued room card.I needed to go out and had to let my wife in the room in the dark.While there is a communication device available 24hours to call a remote assistant and despite his support a second car couldn't be issued.There was no hot water available; the boiler was off.Just the personal that arrived short before 9:00 AM was able to turn the boiler on, but I was informed that hot water would be available after 1 1/2 hours after. Nerveless the personal was very pleasant and apologized for the inconvenience.

    10SylviePosted on: 3-8-2024

    Big room and clean

    Not easy to find the room as the machine didn’t tell me the number

    9ThessaPosted on: 10-13-2023

    Convenient for an overnight stop on the way, really close to the highway. Easy check in, everything close by, supermarket with bakery, gas station. Nice and quiet.

    Pillows were a bit uncomfortable to sleep on.

    8MarijnPosted on: 10-5-2023

    Very easy roadhotel, easy (self) check in and out , nice bathroom. The only negative were the thick pillows and my sheet

    8James948Posted on: 9-11-2023

    Very good location. Easy motorway access. We were heading down from France. Access was by automatic machine. ( they send a code via booking.com message day before Just remember the room key is also used for Hotel entry door. We got confused by the finger print button in the adjacent door so when that didn’t work saw the other door had the slot for the Hotel door. My excuse was that it was dark.Easy to find and park your car.Cheap filling station for fuel just opposite, excellent price 1.499 per litre. Euro ( France was around 1.95 euro) we got through most of France , from Cherbourg on fill up at Portsmouth.

    Nothing really , great just for overnight.

    9MichaelPosted on: 8-1-2023

    Low price.. comfortable.. good facilities..

    No staff at all.. all automated..

    10TonyPosted on: 7-19-2023

    Simple process to access the property by code. Very clean, very comfortable bed. Nearby is an excellent supermarket and restaurant. Everything you need. Air on worked well.

    No Wi-Fi was provided

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 12:00 PM
    Check-outBefore 11:30 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are allowed upon request. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that the hotel does not have a reception. Access is automatic, with your Visa or Mastercard.

    Location

    Hotel Izelai

    Avenida Pamplona, 20, Alsasua