Het Wapen van Leiden

Simple breakfast, ok, but too expensive.

Television did not work. Curtains missing in front of a small window in the corner of the room. Price way too high.

Only the breakfast and friendliness of the staff was good.

It is outdated, in desperate need for renovations. It’s sad because it is a very nice hotel with rich history and plenty potential. But it’s dirty, damaged and even in dangerous state. Booking.com should step up here. On the sealing in the bathroom was black mold, which is hazardous for health. Floor was broken up and dangerous to trip over.

The location, historic building. Free parking. The restaurant was good.

It needs a complete renovation. Everywhere you looked it was broken. Curtains are torn, floor was worn, plugs were loose etc. In short, worn out. I wondered if it was still fireproof.

Very friendly staff, excellent food and good rooms.

Rooms are a bit basic, but comfortable.

convenient

top floor no liftHigh step up into bathroom

Breakfast was great all you can eat. Staff extremely friendly and helpful. Room a good size and clean. Located in centre of village and well sign posted on way in.

Bathroom is addition to original room - a cubicle. Sits 20 cm approx higher. Big problem if you use it during the night when your still half asleep - fall hazard to enter and exit. Shower was originally a curtain. Now a perspex enclosure which restricts the space inside. Can't bend over if you drop the soap and can be a tight fit. No elevator for not so mobile people to access up floors. Internet dropped in and out during use. Parking behind hotel officially only 2 hrs but does not seem to be policed (may be in summer?).

Rooms were comfortable and clean, staff was helpful.

There is no elevator. Not much one can do about that....

The location was great, right next to the waterways and the church. The staff were very polite and helpful, their free coffee machine was also useful.

Comfy and clean, great location to explore appingedam and canal boat tour. The hotel is situated above a very large chinese restaurant. At the time of our stay it was not operating, but if it was busy it might impact travelers.I liked the sitting area upstairs with full coffee service available any time. Large parking area available at no charge made it very easy for us.

The accommodation was sufficient although rooms were small. The windows would not open so it got quite stuffy. Bathrooms were very dated, but clean. Only concern was what appeared to be mold on the ceiling. In my opinion, because of the bath fixtures age and appearance i would not consider this a 3 star.

Good restaurant. Menu for dinner was very good and excellent food. Very friendly and helpful staff. Clean and well maintained rooms. Nice location.

Could not get a family room. Had to book two rooms and hence the price was a bit steep.

Friendly and helpful staff. Great location. Good price.

The facilities in the rooms are a bit outdated, especially the bathrooms.

The hotel is very centrally located, couldn’t be better. Was quite clean.

The building is old, very basic. No lift and very steep steps to the second floor. No tea or coffee in the room, but available on the first floor landing. Very expensive for such an old and basic room.

The very friendly and professional staff always made you feel good during the visit and helped you with any problem you might have. I will definitely choose this hotel on my next visit and I confidently recommend this Hotel.

Pleasant

So close to the street and a big bar which was til morning open ?

The location

The hotel except the lobby is old

Very good

Disappointing

Passable

Superb

Good