Naturel Hoteldorf Schönleitn

Very nice atmospfehere, quiet, good food at the restaurant. Very nice people, always very helpful.

The best thing is the sauna and spa area, which is in a separate house, was sparse and the service was of a high standard. The apartments were clean, basic kitchen equipment was provided.

The location of the houses is quite far from everything. The ski slopes, the lake and the nearby shops are inaccessible without a car. The apartments are not very big, and the facilities are not up to a home's standard. But the prices are quite high, and I had to pay 30 euros a day plus one person to stay there. I would have liked to stay 2 hours longer/check out later, but this was not possible even though many apartments were empty. The staff were not very nice about this.

The setting, view, facilities

They were running a staff training day across our 2 night stay which meant the children did not make the best use of the kindergarten on site which was really disappointing that this wasn’t mentioned upon checking in or booking as the adults were looking forward to a bit of a break.

Beautiful location and convenient for European Bike Week

Very warm, no fans or A/C

Good location, close to the lake, close to the forest and the mountain

The floor of the panorama sauna was too hot( wood grid was missing)

Location was fantastic, with the nice view on the mountains. We obtained even bigger room than chosen which was fantastic. Also the equipment in the area (swimming pool, childrens playgrounds) was excelent.

We enjoyed the location of the hotel, surrounded by the nature, as well as the "concept" of hotel-village. Looking at the offers of the hotel, there is surely a lot for all guests to enjoy: plans for families and individuals to truly fill one's holiday wishes.

We were disappointed by the overall quality of the accomodation. The pictures visible on booking.com show a significantly better picture than reality. The accomodation was sub-standard for the price we paid. Looking at various accomodation options in the area, we were convinced we were booking an above-average solution, were very underwhelmed by what we received. The bathroom in particular was old and run-down. The entire apartment was poorly illuminated. The kitchen was not well-equipped. The pictures do not show an honest overview of the accomodation.

Lovely secluded village close to the main attractions in Carinthia. Green, awesome oldschool houses refurbished as apartments. Comfortable beds, quality linens, well equipped. Very good onsite restaurant (for a la carte meals, didn't have the half board), cool self service onsite shop. Swimming pools, small playground, no cars onsite, quite, really a kids' paradise. Plus the staff were always quick and lovely.

the rooms were smaller than what they seemed in the pictures. Also the bathrooms are a bit outdated and the rooms were not super clean (I had to mop the floor upon arrival - not ideal for a 4* facility). The playground is quite small for such a big complex so it was crazy crowded during dinner time.

The location of the hotel was great, surrounded by nature. The swimming pool was nice, clean with beatiful views. Everyday there was an interesting program for kids that could be useful in case of bad weather. Our room was also provided with baby cot and feeding chair as promised in mail communication.

The main problem was communication at the reception desk with mainly non-English speaking stuff. Our check-in was simply passing the key to us with no information at all. We missed info about luggage service as it was possible to park only ouside the village, meals, hiking and other hotel services (no coffee capsules provided as well). During check-out they tried to charge us several hundreds euro more than was announced.

Property was clean and very quiet.

Property was a bit dark. Small bedroom bed was too hard. For elderly parents property was a long way away from parking the car and restaurant

Swimming pool was great!

Price is a bit high.

Exceptional

Exceptional

Good

Superb

Superb