Lisi Family Hotel

Staff very friendly which makes your stay snd experience joyful

Location would be nicer to kitzhubel center and it is only 10 minutes away

Excellent service, great facilities and food

The hotel is mainly for kids thefore it would be nice to have in the family suites, normal kids beds. The sofa bed was small and very uncomfortable

Indoor Gymboree for kids , free ice cream , lots to do for kids , comfortable, little details , selection of food

Not a lot of choices for a massage (times) Pool a little cold for the winter Jacuzzi not hot

Perfect for a family holiday wish we found this earlierStaff friendly and helpfulSafe haven for the kids

I highly recommend the hotel. It is very family-friendly, with thoughtful details like bed supports, creams, and lotions for kids, as well as many other amenities that made our stay perfect. Our property was spacious, with two bathrooms, and the parking spot was just a few steps away. The hotel also features a warm indoor swimming pool, a relaxing spa area with a sauna and Finnish bath. The staff was exceptionally friendly and supportive, making our experience even more enjoyable

The second time back to this place, great family hotel, amazing kids friendly programs, and facilites. Wonderful breakfast and dinner, afternoon cakes were fantastic! Staff is friendly and very helpful with kids.

Lovely venue, spacious rooms, welcoming staff. Highly recommended for families

indoor soft play, outdoor play options for children, diverse food options, location and scenery

The spa and wellness facilities are older and in basement-like space; they weren’t switched on during our stay with no explanation

Everything was wonderful - spacious rooms, lovely staff, facilities, food (including gluten free options) and the efficiency of handling any technical requests. We had a lovely time and would highly recommend to families and family reunions, arriving all three generations, from grandparents to grandchildren. The kids enjoyed the pools and roaming around in between other playing facilities, while adults enjoyed some quality time over wine and beer.

everything was generously arranged.

The children facility The restaurant and the breakfast The friendly stuff The amazing viewThe comfortable roomsThe complementary hiking trip

The apartment could have more kitchen wareThe mattress are not that comfortable There is no air con (but it's not required in our stay) in rooms.

very nice and helpful staffperfect use for children - especially lisi world rich breakfastevents for children and accompanying programmeplenty of parking spaces right next to the hotelthe location is close to the ski areas and also offers great hiking opportunities (it is not in the centrum of the city which is rather an advantage for a stay with children)overall the stay was very pleasant and met expectations

the hot tub next to the pool remembers better times (however, it was functional)showering in the room was not very comfortable (sometimes the water was hot and sometimes cold, it was not possible to regulate it)

Everything you need to have for a relaxing holiday with kids. The soft play and the team working there were amazing! Also close to Kitzbuhle and many ski lifts. The food was good with a variety of options and special kids menu and particularly appreciated the long opening hours for breakfast.

For the price they could have included the kids sledge in the price rather than charging extra for it.

All facilities for the kids are really good, compare to the previous year a lot of toys were missed.

The food: if you consider to have all inclusive - this is no go, poor variety of dishes, and strange timing, specifically for the lunch, like till 13.30.We stayed at the same room number as in previous year, and there was “new” old coach, was really dirty.Since this yer they started charging rent for the sleigh ?

Amenities for kids and dedicated staff

Food was not really what I expected and repeated

Lisi world, well.made food and great kids staff

The receptionists know very little about the area, we asked about activities that we never got feedback on everything from snow shoeing to ski school, they had little insight about the times that applied for lunch etc. The beds were very uncomfortable

I would not go again and spend this kind of money. I would have expected more

Noisy due to a party and this is a family hotel. Only a few people at the reception were friendly.

I filtered on bad reviews before arriving (as I wanted to make sure it was a nice place for our family with 2 kids below 2yrs). I must say the staff and food were amazing and I don't understand what some of the reviews complained about!! Each staff member was very friendly and helpful to us and our kids. Also the food was really excellent (not your general type of buffet and plenty of choice and variety). The rooms and any common places were very clean and they were mopping and vacuuming the floor multiple times a day (well needed with toddlers). This is the perfect stay with children, especially young children as there are not many places where you can relax as parents like in this hotel. Lastly, big compliments to their purchasing department. Everything is of very good quality (the chairs for children, the modern toys, the play areas etc). They chose quality over price. I must add I gave our toddler food from the adult buffet every day as the children buffet was super cute but offered unhealthy options (fries, fried fishsticks, pasta without vegetables etc). It surprised me but perhaps common in Austria.

This hotel has such a wonderful activities/hang out areas for family that the opening/closing times were a bit dissapointing. We (unfortunately) have a kid waking at 6, but the playroom opens later in the morning. So you are still stuck with a toddler in the room or running around reception. The spa opens only from 3pm which is a pity as our kids were napping during the lunch and we could have used it then. Obviously the areas that require staff presence (like the large playzone) can only open after 9 or so. However, the playrooms in the hotel are "own-risk" (no supervision) and we didn't understand why they can't open 24-7 or earlier to later. The indoor playroom was very great, nice toys and pillows and kids furniture. We didn't understand why the last two days everything was removed from this room (perhaps a kids disco or some activity, but there were no furniture and toys anymore the last 2 days of our stay. Children buffet such a lovely idea but it was unhealthy (fries, fried fishsticks, pasta without vegetables etc). Maybe thats just cultural or for big kids, but we gave our kids some food from the regular buffet (which was very very good).

Location very friendly reception

Very much children's hotel

Location

Its hotel for family with kids! Not for adults !Its noisy,all included but food is basic,Again : good for families!!!

Super! We had a great stay. many activities for the kids and staff is so kind. View is amazing!