4 Star Hotel
Douro Palace Hotel Resort & SPA
Lugar Do Carrapatelo, Santa Cruz Do Douro, Baião, Portugal View Map
1/74


About
With spectacular views of the Douro River, this 4-star hotel offers an outdoor pool along with spa facilities. It is surrounded by hectares of vineyards and protected forests. Douro Palace Hotel Resort & SPA provides stylishly designed rooms with private balconies overlooking the river. Each room has satellite TV and a mini-bar. Offering a chic décor, Restaurante Eça serves refined regional cuisine for breakfast, lunch and dinner. Guests can enjoy local and international drinks at Douro Palace’s 2 bars including its elegant piano bar. The dry and wet relaxation spa area include an internal relaxing pool with waterfall, sauna and Hamman. You can treat yourself to a professional massage or pay a visit to the steam bath. Douro Palace Hotel is located near the village of Santa Cruz do Douro and a 5-minute drive from Aregos Railway Station.
210 Reviews
- Cleanliness
- 9.3
- Staff
- 9.3
- Location
- 8.7
What Guests Say
- “Getaway vibe. Road is tricky and you do get tired but the views and scenery - breathtaking”
- “We enjoyed our stay, the fact that the interior swimming pool is opened 24h is a must. The view and the piece of the hotel is a must.…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Airport Shuttle
- Business Center
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room with Garden View
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Balcony
1/4Twin Room with River View
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4King Suite
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Twin Room with Garden View
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Double Room with River View
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/4Romantic Package - Double Room with River View
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
Have a question?
Ask Penny, powered by AI. Answers are taken from property information and reviews.
What Guests Loved
Based on 210 reviews
Pros +
- Getaway vibe. Road is tricky and you do get tired but the views and scenery - breathtaking
- We enjoyed our stay, the fact that the interior swimming pool is opened 24h is a must. The view and the piece of the hotel is a must. The staff was very kind and available, the water boiling machine in our room had 2 tea leaves inside, we talked with the staff and 4 minutes later we had another one!
- Location, SPA services
Cons -
- Bed was not very comfortable
- This is an EXTREMELY difficult property to drive to especially if the driving coordinates take you through one lane roads that could be for two cars on a side of the mountain with no guard rails.
- Staff was little on the restaurant and bar and it took us a while just to get attention of the waiters to order.
Getaway vibe. Road is tricky and you do get tired but the views and scenery - breathtaking
We enjoyed our stay, the fact that the interior swimming pool is opened 24h is a must. The view and the piece of the hotel is a must. The staff was very kind and available, the water boiling machine in our room had 2 tea leaves inside, we talked with the staff and 4 minutes later we had another one!
Location, SPA services
Bed was not very comfortable
The property is beautiful and very exclusive and classy. The views are amazing and the staff were great.
This is an EXTREMELY difficult property to drive to especially if the driving coordinates take you through one lane roads that could be for two cars on a side of the mountain with no guard rails.
Wonderful room, service and a view of the river. Great food and breakfast. Nice pool. We love it
Hotel staff were nice and affective, bedroom was clean and comfortable and the views over the windows were spectacular. Saturday night they hosted a jazz night at the bar with live music and was great. Enjoyed the spa and pool as well.
Staff was little on the restaurant and bar and it took us a while just to get attention of the waiters to order.
Fantastic hotel in a beautiful setting. Great view of the D'Ouro, nice grounds with a small petting zoo. Easy access parking lot, and good restaurant. Highly recommend this hotel
Still trying to remember something that I disliked...
Beautiful views. Also nice with bad weather. Good place to relax
The beds are quite uncomfortable. The bar and restaurant are quite expensive
Good location, close to river and train station with several trains per day. Good breakfast with plenty of choices. Good restaurant where you can eat for a reasonable price and good quality (wines are expensive though!). If you book with a discount, you get good prices. Indoor swimming pool, sauna and turkish bath also with good conditions if you want to relax.
Staff is not the best you can find in a 4-star hotel, mainly the guy in the reception desk. Hotel was far from full, only a couple of rooms booked from what we could see in the pool or in the restaurant. However, he was not able to upgrade our room to one with river view without asking for more 20€. I won't probably come to this hotel in the summer because of this small topic.
The continental breakfast was great and the facilities are wonderful. The hotel has the most stunning view to the river and the rooms are comfortable and spacious.
We paid an insane amount of money to participate in the Christmas lunch at the hotel, and the food was horrible. It tasted like the leftovers from the previous night.
Beautiful views from the room. Comfortable beds. Friendly staff.
Bathroom was dated. WiFi is really bad. Breakfast was average.
Good view of the valley
The restaurant was expensive and served me a bad chicken. When i said something, they took it back and said they tried it and it’s ok. At first we got a room with a very bad smell, when we called they said someone will come to check it out but nobody came. When we came to the reception they said they will move us to a different room. It is an hour long drive from the main attraction in the valley. There are no attractions on site, like wine tasting or some like that. We also found that the spa was expensive.
This was a nice getaway from the hustle and bustle of the bigger cities. This facility is right on top of hill over looking the Douro river. Beautiful and quiet
The beds and pillows in our suite were abismal. This apparently is a normal thing in Portugal. Not sure why this facility which is a spa as well wouldn’t spend the money on beds and really good quality pillows.
The hotel staff was very kind and welcoming. The location is great and the view is wonderful. I recommend to book the ro
Great view, comfortable beds, good breakfast
Old bath which is not very comfortable, not restocked coffee during the stay, spa opens late, no hot tub only sauna
Lovely rooms, amazing views. Walk around the property was just amazing. Staff extremely warming.
Dinner at the restaurant was horrible and extremely expensive. Spent £70 and left it as of if I hadn’t had anything to eat.
The views from the hotel are second to none - truly breathtaking Breakfast was great quality and offered a range of fresh produce, offering everything you could wish for. Much of the produce came from the hotel's own garden, which you can walk around. The hotel farm was also a nice addition. Two pools was a bonus.
Staff were friendly, but the hotel was clearly short-staffed. We had a long wait for service at the pool bar on arrival although the food was good when it eventually arrived. The approach roads are narrow and windy as others have remarked, but very quiet so not too difficult to negotiate.
- Breathtaking views of the river, with a small vineyard and a farm with goats and chickens. An amazing experience for kids and families seeking a peaceful getaway.- The service is attentive and professional. I received a personal message with a candy upon arrival, which was a nice touch.- The dining experience was excellent, featuring a "Farm to Table" concept. I enjoyed delicious figs that were harvested just a few hours before.- The rooms are spacious, modern, and have private balconies with great views.- The spa is a standout feature, offering a beautifully decorated space with an indoor pool, Turkish bath, and sauna. The ambiance is both relaxing and luxurious, making it a perfect retreat within the hotel.
- For the quality of the hotel, the rooms could use better mattresses. That said, they're not bad.- At 8 AM on the last day, they mowed the lawn right in front of the room, making noise. I understand the need to do these activities outside the hottest part of the day, but they could have been more considerate.- Too many unused spaces within the hotel. I would recommend creating a gym for guests.
It was very nice place. You could let the animals and feed them and the pool area was nice. I liked the place
I don’t like that the indoor pool requires a bathing cap which is nonsense for me. So we didn’t do the indoor pool.
Beautiful views and great rooms. Friendly staff and nice pool area.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Entry to the thermal area (sauna and Turkish bath) is not allowed for guests under 16 years old. Please note that the use of a swimming cap is mandatory. Guests can bring their own or purchase one on site. Please note that the outdoor pool is closed between the 30th of September and the 15th of May. Access to the relaxation area, the water cascade pool, sauna and hammam is free of charge for guests. Please note that half board option does not include drinks. Please note that the Hotel provides transfer between the Sá Carneiro Airport - Porto to the Hotel upon request. Any addition of extra beds, or cribs is available upon request and approval by the property. These additional requests will not be included in the full price of the reservation, they will be charged separately anytime during your stay. When booking 9 or more rooms, different policies and additional supplements may apply. The property will contact guests with further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Lugar Do Carrapatelo, Santa Cruz Do Douro, Baião