Fasthôtel Clermont-Ferrand Gerzat

didnt have. and i didnt ask for a quiet room!

i left my lovely dark green wool scarf. either it was in room 11 or in the Boucherie restaurant next door. i telephoned later when i reached my destination and the staff person at Fast hotel said she checked but it was not found in either place!

Handy for long journey North to South. Secure parking

The weather was cold at -4 and the reverse aircon would not work. Someone had set timers on it and without the instruction book I could not get it to work. It did come on at some point and then worked well. The bathroom was very small and out dated. No heating in the bathroom.

Friendly welcome, good stopover location, good value for money and good breakfast options too

Highly efficient girl on the check in desk, and perfect for a nights sleep and excellent value

Basic room, small shower

Perfect location for an overnight stop on route to the south. Just off the highway, a petrol station just up the road. Reception were very helpful and spoke great English. There was a fridge freezer I was able to use free of charge and breakfast if wanted. Clean rooms with hot showers. Other residents could be heard if they spoke loudly through the door so remember that people are there to sleep!

Great location off the road south. Friendly staff. Nice breakfast for the price. Clean bed. Convenient.

Room felt like a prison cell. Seriously the bathroom reminded me of being on a boat. The wooden decking on the second floor felt pretty slippery in the rain. Perhaps we should have taken the ground floor.

The location was great just off the motorway.

The room wasn’t that clean. The curtain pole fell off the window in middle of the night. Which let the light in.

Price was reasonable

Room was very small, bathroom minuscule, especially the shower area.

Convent location for long distance travel

Felt like pre fab and not very secure

*Pets at no charge*Safe parking *Breakfast "ok"*Friendly Stuff

I have stayed in this hotel several times. The last 3 were disappointing, even though I stated one of the main problem to the reception nothing was done 2 months later. Room was clean but also had a tobacco after smell. All the pillows even if they had fresh linen, smelled terribly to Tobacco and towels inside the bathroom as well. This was not a coincidence but a repeated case the least 3 times. Very cold room during winter time, and the AC heating needs literally hours to heat up the place.

Automatic reception is working very well no problem with check in after 22:00

Continental Breakfast is very poor :/ €7.50 only cornflakes some sweet bread, jam coffee tea and that's all ( 1000 kg of sugar and nothing more ) no fruit no meat no eggs only dry feed !!!

Awful nights sleep, nearly as bad staff.

Extremely thin walls, you can hear everything from next door and upstairs. The Kyriad hotel next door has very, VERY bright lights that shine directly into the bedrooms of Fast hotel. Frustratingly FastHotel is aware of the issue and agree it is an issue. However they do not agree that they need to do anything to rectify the situation. So if you need something darker than daylight to sleep this is not the place for you. If you require sincerity from the staff also not the place for you. If you require a clean mold free bathroom not the place for you. All in all a pretty awful experience made worse by the member of staff agreeing with all my issues but then also thinking all that is acceptable! Blew my mind!!! Safe to stay will not be staying here again. Oh I nearly forgot, late check in machine was broken and the two women whom eventually turned up to check us in seemed to treat me like I'd broken it which was very strange. Once again exhibiting their perculiar take on customer service.

Clean, tidy and staff were super helpful. Cannot fault the prize for a basic place to stay. Breakfast was great.

Friendly staff, easy check in. Icecold Heineken for only 1 €! The matress was excellent. Strong Wifi. Easy access to the nearby motorway.

The hotel is made from containers, like the ones for the workers on construction sites. A little bit noisy, as we could listen to our neighbors talking on the phone, though it was quiet at night. The bathroom small.

cheap.

no coffee machine. very small room and you can see through the door.

Although only yards from the A71 motorway there was no noise inside the room. There was also no problem in accommodating 3 bearded collie dogs with us.

Would have appreciated better guidance on using the coffee machine which turned out to be an eccellent piece of kit with its multiple choices of breakfast drink.

Great place to stop in for the night. Staff were super friendly. Room nice and clean. Good breakfast - lots of options. Recommend

Fijne plek on te slapen op doorreis. Clean and very friendly people

Staying here during Covid times for a quick overnight on a journey across France. The staff were friendly and very helpful - they helped us get food for our evening meal and a bottle of wine! Breakfast the next day was quick and delicious with fresh croissants and coffee. Nothing was too much trouble and if you're looking to break a journey this is the perfect location just off the motorway.

There's nothing to say here!

Very poor

Reception not opened during the night. Anyone can enter the hotel. No security service. Surrondings to avoid. Some guests had parties, they were shouting /screaming. Not nice to stay for couples or women, maybe just for male workers.