5 Star Hotel

Hotel & Spa Le Pavillon

3, Avenue Georges Bassinet, Charbonnières-Les-Bains, France View Map

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Hotel & Spa Le Pavillon

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About

Majestic architecture, refined décor, elegant landscapes and sumptuous guestrooms define the luxurious Hotel & Spa Le Pavillon. It features guestrooms and suites which harmoniously blend 1930s style with contemporary accommodations. Each room is unique in its design to create a pleasurable and relaxed atmosphere. All guestrooms are well-equipped with private bathrooms, satellite TV and free WiFi internet access. The bar lounge and terrace provide a comfortable setting in which you can have a pleasant moment with your friends or associates. A buffet breakfast is served every morning. It can also be served in the guests' rooms for an additional charge. Guests will also benefit from the Spa facilities such as a swimming pool, sauna, steamer, hot tub, fitness room and a very large outside terrace in a zen-garden. Please be advised that the hotel spa will be closed for maintenance from August 3 to September 15, inclusive. We thank you for your understanding and apologize for any inconvenience caused.

55 Reviews

8.4Very Good
Cleanliness
9.2
Staff
9.1
Location
8.9

What Guests Say

  • “Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in…”
  • “Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and…”
Show 50 Verified Reviews

Top Amenities

  • Casino
  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Junior Suite1/4

Junior Suite

808 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
Deluxe1/4

Deluxe

593 sqft • 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Air conditioning
Deluxe Double Room1/4

Deluxe Double Room

593 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Air conditioning

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.4
    Very Good

    Based on 55 reviews

    Location

    8.9

    Cleanliness

    9.2

    Staff

    9.1

    Overall Quality

    8.8

    Pros +

    • Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in the restaurant.
    • Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and waterfall from my room 5.
    • I like the staff and how they were totally friendly and helpful.

    Cons -

    • Didn't realise that they were demanding an ID to get in restaurant
    • This is by far the worst property i've stayed in. Nothing about the place is 5star. It doesn't have a restaurant, it doesn't have room service. It also doesn't accept Amex.
    • My stay was not long enough..
    Business Traveler (73)Solo Traveler (51)Traveling as Couple (337)Family with Young Children (78)Family with Teens (1)Senior Traveler (2)Group Traveler (27)Total (584)
    8AndrewPosted on: 5-28-2025

    Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in the restaurant.

    10VadymPosted on: 4-23-2025

    Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and waterfall from my room 5.

    7AhmedPosted on: 11-9-2024

    I like the staff and how they were totally friendly and helpful.

    Didn't realise that they were demanding an ID to get in restaurant

    1JonathanPosted on: 6-24-2024

    Horrible to say the least. dilapidated.

    This is by far the worst property i've stayed in. Nothing about the place is 5star. It doesn't have a restaurant, it doesn't have room service. It also doesn't accept Amex.

    10ColinPosted on: 1-8-2024

    Great location, only a short train journey from Lyon. Friendly and helpful stuff, including Alice from Housekeeping- service with a smile :-). And great facilities.

    My stay was not long enough..

    8SheridanPosted on: 10-15-2023

    big bedrooms , clean

    restaurant closed , bar empty

    9TraceyPosted on: 10-12-2023

    Fantastic room great pool and gym.

    Food offered was expensive and limited so we ate out in the casino.

    6ClarePosted on: 10-3-2023

    We booked and stayed here for 5 nights and had three rooms, we were 4 adults and two children. The rooms at this property were as pictured, spacious and clean although one was a little run down in comparison to the other two. The country area is quite beautiful and there are lovely gardens.This is not a 5 star hotel as it doesnt have a restaurant, we were advised on arrival that it had been closed indefinitely. There is a casino restaurant nearby however, not a solution for families as children can not enter. Room service is extremely limited and does not offer meals, the most substantial offering is a sandwich.The train service is very close with easy transfers into Lyon every 30 mins, unfortunately evening service finishes at 9pm so taxi/uber is the only way to return after this time. It is also worth noting the pool is not for general use and is charged at 20 euro per person for 2 hours. Unfortunately disappointing for us as there is no transparency when booking.

    10MariaPosted on: 6-23-2023

    Pet friendly. Excellent . Luxurious and beautiful room. Very comfortable bed. Great bathroom. And a balcony with breathtaking viewsThe best hotel we have been to, and great price. Great spa and relaxation area. Excellent restaurant, very good! Excelent breakfast. Beautiful surroundings. Very nice and welcoming staff. 5*, will definitely come back if we are in the area.

    Booked for the restaurant 2 days prior over the phone, and the reservation was lost. When we got to the restaurant there was no reservation. We were also 20min late, because I wasn't feeling well, as I'm pregnant. However, they did accommodate us anyway, with a shorter menu, and the dinner was beyond amazing. The situation was handled very well. Just very sad we couldn't stay for longer in the hotel, as we just stopped on our way to the North of France.

    9AnthonyPosted on: 6-5-2023

    If you have had breakfast in a Hotel before, it was like that.It's a dog friendly Hotel.

    Great evening meal but limited choice of individual plates. The only choice was two set menus with a couple of options within each set menu.We only wanted a light meal but ended up having to have the full Monty !

    1DavidPosted on: 5-21-2023

    the location was beautiful. this was the only good thing about the visit.

    virtually everything. the hotel should have been closed. on arrival we were asked if we would like to upgrade our room but it turned out we had already been put in a suite as we were the only people staying. The Michelin restaurant was closed. the only room service we could order was cold uncooked food. breakfast was non existent. we could only have room service menu so long as it wasn’t hot cooked food. an absolute rip off and disaster. why did the hotel not advise us and have the guts to close it? the bathroom had debris from the previous occupants, long dark hairs and empty pots in the hairdryer drawer. the internet kept dropping in and out and was very slow. the hot water was intermittent and couldn’t fill the bath. all in all it was abysmal.

    10WallydPosted on: 4-8-2023

    Breakfast amazing, room was spacious with nice views of the garden.

    Restaurant la Rotonde.

    9CatrionaPosted on: 2-23-2023

    Wonderful place for a short stay - generous rooms, lovely garden and pool, spectacular restaurant

    9PhilPosted on: 10-31-2022

    Good location.

    The only disappointment was the breakfast. Hot items were too cold and not enough choice. There was no waiter service and the coffee machines produced dreadful coffee.

    10SimonPosted on: 8-16-2022

    great location / beautiful room

    evening food only started at 7:30

    9PhilPosted on: 7-3-2022

    Good breakfast, nice room, great park-like surroundings.

    Restaurant was closed and parking too far.

    10KamilaPosted on: 6-30-2022

    absolutely stunning location, beautiful interiors caring about the details, very comfortable for work and for leisure, very friendly staff

    4GulnoraPosted on: 4-8-2022

    clean room, perfect beds, amazing pillows, quiet place,

    terrible breakfast for such price, we were not warned there was a movie shooting and the staff did not allow us to leave the hotel and check out,

    9LucPosted on: 12-27-2021

    huge rooms, excellent breakfast, nice welcoming, close to rail station to travel to city center

    7KristenPosted on: 12-15-2021

    Very large room with a nice bathroom. The little village is charming and Lyon is easily accessible by train.

    There were almost no staff present. Breakfast was very limited and there were no staff present, not even to take coffee or tea orders. Not the level of service I would expect from a 5-star hotel.

    Amenities & Policies

    Amenities

    Activities & Things to do

    • Casino

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Heated pool
    • Indoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 4:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 4 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    Hotel & Spa Le Pavillon

    3, Avenue Georges Bassinet, Charbonnières-Les-Bains