5 Star Hotel
Hotel & Spa Le Pavillon
3, Avenue Georges Bassinet, Charbonnières-Les-Bains, France View Map
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About
Majestic architecture, refined décor, elegant landscapes and sumptuous guestrooms define the luxurious Hotel & Spa Le Pavillon. It features guestrooms and suites which harmoniously blend 1930s style with contemporary accommodations. Each room is unique in its design to create a pleasurable and relaxed atmosphere. All guestrooms are well-equipped with private bathrooms, satellite TV and free WiFi internet access. The bar lounge and terrace provide a comfortable setting in which you can have a pleasant moment with your friends or associates. A buffet breakfast is served every morning. It can also be served in the guests' rooms for an additional charge. Guests will also benefit from the Spa facilities such as a swimming pool, sauna, steamer, hot tub, fitness room and a very large outside terrace in a zen-garden. Please be advised that the hotel spa will be closed for maintenance from August 3 to September 15, inclusive. We thank you for your understanding and apologize for any inconvenience caused.
55 Reviews
- Cleanliness
- 9.2
- Staff
- 9.1
- Location
- 8.9
What Guests Say
- “Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in…”
- “Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and…”
Top Amenities
- Casino
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Junior Suite
- Air conditioning
- Baby Cot
- Balcony
- Bath or Shower
1/4Deluxe
- Accessible bath/shower
- Accessible toilet
- Accessible vanities
- Air conditioning
1/4Deluxe Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
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What Guests Loved
Based on 55 reviews
Pros +
- Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in the restaurant.
- Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and waterfall from my room 5.
- I like the staff and how they were totally friendly and helpful.
Cons -
- Didn't realise that they were demanding an ID to get in restaurant
- This is by far the worst property i've stayed in. Nothing about the place is 5star. It doesn't have a restaurant, it doesn't have room service. It also doesn't accept Amex.
- My stay was not long enough..
Very spacious rooms in a fabulous location. Spa could do with an upgrade but it was very quiet. Really helpful staff - particularly in the restaurant.
Amazing find. Loved it very much. Very stylish and classy. Exceptional cleanliness, size and design of the room, view to the park and waterfall from my room 5.
I like the staff and how they were totally friendly and helpful.
Didn't realise that they were demanding an ID to get in restaurant
Horrible to say the least. dilapidated.
This is by far the worst property i've stayed in. Nothing about the place is 5star. It doesn't have a restaurant, it doesn't have room service. It also doesn't accept Amex.
Great location, only a short train journey from Lyon. Friendly and helpful stuff, including Alice from Housekeeping- service with a smile :-). And great facilities.
My stay was not long enough..
big bedrooms , clean
restaurant closed , bar empty
Fantastic room great pool and gym.
Food offered was expensive and limited so we ate out in the casino.
We booked and stayed here for 5 nights and had three rooms, we were 4 adults and two children. The rooms at this property were as pictured, spacious and clean although one was a little run down in comparison to the other two. The country area is quite beautiful and there are lovely gardens.This is not a 5 star hotel as it doesnt have a restaurant, we were advised on arrival that it had been closed indefinitely. There is a casino restaurant nearby however, not a solution for families as children can not enter. Room service is extremely limited and does not offer meals, the most substantial offering is a sandwich.The train service is very close with easy transfers into Lyon every 30 mins, unfortunately evening service finishes at 9pm so taxi/uber is the only way to return after this time. It is also worth noting the pool is not for general use and is charged at 20 euro per person for 2 hours. Unfortunately disappointing for us as there is no transparency when booking.
Pet friendly. Excellent . Luxurious and beautiful room. Very comfortable bed. Great bathroom. And a balcony with breathtaking viewsThe best hotel we have been to, and great price. Great spa and relaxation area. Excellent restaurant, very good! Excelent breakfast. Beautiful surroundings. Very nice and welcoming staff. 5*, will definitely come back if we are in the area.
Booked for the restaurant 2 days prior over the phone, and the reservation was lost. When we got to the restaurant there was no reservation. We were also 20min late, because I wasn't feeling well, as I'm pregnant. However, they did accommodate us anyway, with a shorter menu, and the dinner was beyond amazing. The situation was handled very well. Just very sad we couldn't stay for longer in the hotel, as we just stopped on our way to the North of France.
If you have had breakfast in a Hotel before, it was like that.It's a dog friendly Hotel.
Great evening meal but limited choice of individual plates. The only choice was two set menus with a couple of options within each set menu.We only wanted a light meal but ended up having to have the full Monty !
the location was beautiful. this was the only good thing about the visit.
virtually everything. the hotel should have been closed. on arrival we were asked if we would like to upgrade our room but it turned out we had already been put in a suite as we were the only people staying. The Michelin restaurant was closed. the only room service we could order was cold uncooked food. breakfast was non existent. we could only have room service menu so long as it wasn’t hot cooked food. an absolute rip off and disaster. why did the hotel not advise us and have the guts to close it? the bathroom had debris from the previous occupants, long dark hairs and empty pots in the hairdryer drawer. the internet kept dropping in and out and was very slow. the hot water was intermittent and couldn’t fill the bath. all in all it was abysmal.
Breakfast amazing, room was spacious with nice views of the garden.
Restaurant la Rotonde.
Wonderful place for a short stay - generous rooms, lovely garden and pool, spectacular restaurant
Good location.
The only disappointment was the breakfast. Hot items were too cold and not enough choice. There was no waiter service and the coffee machines produced dreadful coffee.
great location / beautiful room
evening food only started at 7:30
Good breakfast, nice room, great park-like surroundings.
Restaurant was closed and parking too far.
absolutely stunning location, beautiful interiors caring about the details, very comfortable for work and for leisure, very friendly staff
clean room, perfect beds, amazing pillows, quiet place,
terrible breakfast for such price, we were not warned there was a movie shooting and the staff did not allow us to leave the hotel and check out,
huge rooms, excellent breakfast, nice welcoming, close to rail station to travel to city center
Very large room with a nice bathroom. The little village is charming and Lyon is easily accessible by train.
There were almost no staff present. Breakfast was very limited and there were no staff present, not even to take coffee or tea orders. Not the level of service I would expect from a 5-star hotel.
Amenities & Policies
Amenities
Activities & Things to do
- Casino
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 4 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Location
3, Avenue Georges Bassinet, Charbonnières-Les-Bains