Hôtel les Bergeronnettes

Super location, very friendly personal, good bicycle storage, perfect stop on a rhone cycling tour

It’s a nice hotel. Good views, quiet, calm, big and comfy rooms with balcony, all very clean. I could safely store my bike in one of their garages. The staff is friendly, they do their best to make you feel good, I arrived at 3pm, apparently late for lunch, and they made me a sandwich because I was starving (riding my bike for 4h).

In my opinion the restaurant is quite expensive: 4€ a cane of Coca Cola, 15€ a sandwich with 1 slide of ham, 1 of cheese and tomato…. The price would not be a problem it were an amazing sandwich, but it was not the case, it was mostly bread. Also the breakfast could have more options, they offered only one type of cheese… I expected more from a French hotel, maybe I’m wrong.

Very nice, quiet setting, friendly and helping staff with good English. The suite was very spacious and well equipped.

We didn't try the breakfast since it was 15 EUR per person also for children which seemed a bit too much.

This hotel seemed a little disorganised. There was one very helpful, but without authority to effect anything, staff member. She appeared to have no backup at all. So when there was no hot water at 7am she couldn’t explain other than be patient it will arrive eventually. The room was huge (family room) but totally devoid of any character or warmth. But it was functional and very clean.The restaurant was good and very popular with locals so do book in advance. However when we were presented with the bill next morning we had been overcharged by €100 for the meal for 2. The onus was very much on us to prove we hadn’t had that huge amount of food as we felt we were not believed and we only succeeded in our case as fortuitously the helpful waiter who had served us passed reception at that moment and equally mystified he vouched for the truth of what we were saying. It was very uncomfortable and there was no hint of an apology. I would never stay at this hotel again.

Better staffing levels and some training in customer care.

Excellent restaurant and friendly serviceVery quiet (after restaurant closed)Good views

Very hard to find - GPS could not find it.Sockets in bedroom very hard to reach

Gréât location for thé Via Rhona. Quiet. Gréât spacious rooms. Excellent restaurant with menu of the day choices in the evening.

Pool needs renovation as well as chairs and umbrellas surrounding it.

Great pool and great restaurant

a place for charging our e vehicle would be nice

Great food. They also had an English menu. If you want to try Frogs legs this is the place!

when we stayed it was very hot and we could not get enough cool air into the room. there was a fridge in the room so that was a help with drinks.

The pool, grounds, location, scenery, horses, restaurant, characterful church with two tone bells, room service -- just a great place

The breakfast seemed a little disorganised -- let's say 'laissez faire', which was fine, really.

Beautiful location..stunning. Room was huge and the bathroom was superb. Fantastic rain shower and even the shampoo and wash were lovely. The whole environment is delightful-lovely grounds, indoor pool, bar and typically French tree covered outside area. The staff were so helpful and friendly despite my terrible French. They even changed my room so my dog could have access to the garden directly rather than having a balcony. Finally the restaurant. Oh my…fantastic. This place is in the middle of nowhere and it was jam packed full on a Thursday night. Not just with tourists, many locals. The food and service was just spot on. Well done!

Nothing at all. Just a couple of suggestions - a kettle etc in the room would be good and a full length mirror so I can gauge the amount of weight I gained from eating in the restaurant!

Friendly and helpful staff. Good food and service. Beautiful location.

No shade on room or hotel terrace. Room terrace was very dirty needing a jet wash to remove years of dirt. Dinner service was slow probably due to understaffing.

Everything was perfect.Chloe is awesome. Before our arrival, she answered our questions (about sofa bed for kids, swimming pool and restaurant opening times) very nicely and quickly, using booking.com's online system.When we arrived, she had prepared us a family room with 1 large bed + 2 single beds instead of 1 large bed + sofa bed.She had also reserved us a table at the hotel's restaurant, just in case we needed it (even though she correctly suspected that we had also booked a table ourselves). The restaurant is with the hotel, and it was so delicious ! It gave my children a great introduction to frogs, their specialty :) The dessert was a chef's assortment of mini desserts which were all so delicious. Service was perfect.The swimming pool was then nice and warm. Room was large and quiet, bed comfy. Pretty outdoors.

It was so good that we decided to stay another night. The staff are attentive and caring.The facilities first class.There is a feeling that the hotel is a popular destination locally with families choosing it for celebratory occasions. The food is excellent much of it fresh and sourced locally. If we are travelling in this region in the future we shall certainly return

Very quiet. Nice view. Beautiful room, modern with much space. Nice pool. Friendly staff. Good diner.

Diner was a little bit rushed. Breakfast was ok, but not exceptional.

Staff very nice. Breakfast basic but nice.Calm and nice view.

The room was not very clean especially the walls. The bed was not comfortable (we had a room for 4).

Lots of space, fabulous view, great sized room, good shower, lovely view and balcony

The pillows were lumpy and uncomfortable. The mattress was thin and, therefore the bed was rather hard

Friendly staff, large room with an excellent balcony. Saw the house manager checking the room after it had been made over in the morning - very good. The restaurant was excellent - Staff/Food/price. It was full each lunch and dinner so a statement of quality. Breakfast standard but nice - quality/price unbeatable! Some nice walks in the area. Very calm area not a place for party animals but perfect for a weekend getaway.

The bed was quite soft and the room didn't have air conditioning. Could be stuffy if the evenings are hot. If you like a cup of tea then bring a travel kettle as no Tea/coffee/kettle supplied.

Setting and it’s locally owned

Coffee machine

Nice views, indoor pool

room was good and quiet. Pool facilities excellent.will stay again if in this area in the future