Campanile Hotel Avallon

Room was simple yet comfyStaff was very good, as usual with Campanile

The staff helped when I couldn't find the air-conditioning, without treating me like a fool. Also, they had an issue with the room I booked and offered me a twin instead. I actually couldn't book that, but would have if I had been able.

I couldn't open the window. Other windows opened, but mine was screwed down.

Room and breakfast were OK!

A pitty that there was no possibility to have a warm meal the evening of arrival.

Water pressure.

Tiny room, light on all night outside window. No fridge.

Very good breakfast, very nice service, quiet neighborhood, birds singing, nature. It was a very good time as a stopover.

The staff doesn't speak any language other than French , they do not respond to e-mails, I asked for a room for a disabled person on the ground floor but they did not read the e-mail and did not prepare the room. However I don't blame them, this hotel is very nice....

The room was clean and comfortable with good facilities, two towels each, ample hot water, tea and coffee, an open wardrobe with hangers. The breakfast was very good.

There were no resonably priced restaurants nearby, only a very highly priced Logis. the hotel did evenning meals, but the menu was very limited and the food wasn't great I'm sorry to say.

A convenient stop, simple layout motel

A bit dated but still good value for travellers

We just spent one night there but we slept very well. The bed super comfortable, in the room the temperature was cooler which was perfect during the summer. I loved that they have bathtub. Next morning the breakfast was so varied breakfast and tasty.

The stuff doesn’t really speak in English, so the communication was so difficult. The kettle didn’t work well in the room.

The accommodation and the breakfast completely met our expectation. The evening meal emphatically did not.

Evening meal in the restaurant was unacceptable. Slow service as insufficient staff to cope with the number of diners. My food over cooked and served not hot. The response to my complaint was .... 'it's your problem, you should have complained before eating it. You must pay the full amount or my only recourse as the site manager would be to call the Gendarmes'.

Friendly and helpful staff, decent food and good value.for.money.Comfortable and clean rooms.Great beer!

Nothing of note.

Clean, comfortable bed. We could take our dog at an extra cost.

A little too far out of Avallon centre for us to walk.

Very comfortable and quiet place to stay. The good example of the Campanile style.

There was no InternetThe staff we contacted for help were unable to solve the problem or even report what happened.

Location close to the motorway.

The whole experience. You normally know what you will get from a Campanile, but this one was below par. Troubles with key card into the room, one light not working in the room. On the morning of our booking, we had an email welcoming us from the "local team" inviting us to discover the culinary delights of their restaurant. As we had a long drive that day, we were grateful that we could get a meal on-site. However, when we arrived we were told the restaurant was closed. There was a pretty unsympathetic response from staff at reception. Breakfast was OK, but we have had better at other hotels in the group. Overall this hotel gave the impression of being mentally and physically depressed.

location was ok near motorway

paid for breakfast. not open promised restaurant. not openwould like a refund for breakfast

good size room, good air conditioning and generally very clean

The Booking.com site said "They speak English!". Well, definitely better than I speak French, but we got along. It took a while for me to figure out, but I think I was in a handicapped accessible room. The bathroom was huge, and not a hint of a shower curtain or anything to keep the shower spray from getting into every bit of the bathroom. But, it worked, good pressure, lots of hot water. I have been traveling for a couple of weeks, staying a night and moving on. This is the first hotel that really looks like a chain hotel in the USA. That's not bad, just an observation.

The rooms were of a good standard and the air conditioning worked well

Location was a bit remote.

The air-conditioning and the bed made for a comfortable night's sleep.

You couldn't really open the window because it would get in the way of people walking by..(we wanted to air the room before we put the air conditioner on).The internet didn't always work the way it should have. (Problems logging in, keeping connection, etc.)

Friendly and helpful staff. Good breakfast and dinner.

Still waiting for a reply to my email: questions for a future stay.

Quiet and good parking

There was confusion over booking and payment. The room needed a little TLC, bit worn.