Domaine Du Roncemay - Hôtel, Restaurants, Spa & Golf

Restaurant was nice.

A bit far away to get to from the main motorway. To get to spa had to go through dining area in bathrobe. Spa not in or connected to hotel. No cover to get to spa so as rained got soaked.

Lovely spa. Good room/bathroom. Excellent reception staff.

Food terrible. Very dated and pretentious but with zero flavour. Bar drinks also not great.

The spa facilities were some of the best my wife and I have ever experienced, featuring some unique sensory areas such as the “four seasons”. The food was also exceptional and service in the restaurant was first class.

The spa staff provided extremely poor customer service and displayed a high level of unprofessionalism. Upon our arrival, the two individuals manning the spa reception were uncooperative, confrontational and discourteous. A huge let down and quite frankly it was a horrible experience. Fortunately the situation was turned around by the exceptional efforts of Maidie, who attended to us during dinner. Maidie exhibited flawless customer service from the very beginning, turning our dinner with two children into an absolute delight. She diligently ensured that every aspect of our dining experience was perfect, paying meticulous attention to even the smallest details. Maidie displayed great empathy towards our circumstances and recognised the challenges of dining late at night with a young family and kindly allowed us to move to the lounge area to finish our meal. This remarkable level of service continued during our breakfast and lunch the following day, with Maidie tending to all of our requirements.

Spa was excellent.Dinner was delicious.staff were very polite and helpful.

Breakfast was poor with no plates, cutlery, Scrambled eggs, Orange Juice and stale pastries on the second morning! Ramshackled remains of food on display. The duty manager did give us 50% discount on this awful breakfast.Dinner service was extremely slow (3.5 hours).

Beautiful French chateau in the heart of the French countryside.Picture perfect and a relaxing,tranquil break.Delicious food,friendly staff and a gorgeous Spa to boot! If you love golf you’re going to be in heaven.Scenic course.

All good.

Clean sparkly hotel, comfortable rooms staff friendly evening meal was very good.

Big wasp problem outside.Breakfast was fairly poor choice and you are left to work out how to use the coffee machine with a technical issue. No one to help. No glasses for juice and no plates out, had to find someone to ask where they were.

After driving through miles of fields and deep forests which you can only find in France you would never expect a Domaine of this quality nestled in neat golf fields and with its own fish pond. The experience is enhanced by the very friendly welcome and help by the young family. There is a flair of action and sport around the place, with nice and easy contacts across the guests and players, not so obvious in our world these days. Dinner was excellent and topped it off.

The trade-off of "esprit de sport" came in the morning where breakfast was not too over-organized, to say the least, but it fitted the easy going atmosphere and bright mood of happy clients. Golf Club-Yacht Club ambiance! The attending lady managed it all alone and was adorable. We didn't dislike it. Thank you so much.

Fantastic room and lovely helpful staff all speaking good English. The food at dinner was excellent. They welcomed our dog and allowed her to come to dinner with us.

The dining room was a bit utilitarian and lacked atmosphere and the expensive red wine we chose was served too cold.

We just adored everything. The staff and structure are top-level, the restaurant is excellent, and SPA was a great surprise. In addition, we had a room with a fantastic view of the golf field, which made our day!

I would consider a hotel+Spa deal when making reservations; when we arrived, SPA was fully booked, and we didn't realize we had to reserve, but we were lucky because an exquisite lady at the reception desk helped us out, and we had a great time, even if a little shorter.

The surroundings are stunning, the Golf course is a gorgeous site to look at and the woods surrounding the area very pleasant, you feel in the middle of the nature!

Some details didn't work, albeit the overall stay was very pleasant.The hotel is in the middle of the woods, which is what we were looking for, so it is isolated from other mundane locations.The staff in general short of good English, but we managed.Initial reception not specially warm, albeit correct. Other staff much more friendly.Room: Lacking proper lighting, it doesn't pay justice to the room itself.House keeping: Towels missing one day, garbage not taken away another day, gel not replaced another..... clearly lacks the revision from a chief house keeper that can spot these details.Food: Albeit is gastronomic, for our taste the food is just OK, but not over the moon, so a little more professionalism may be a good addition, specially as service is concerned. In general and with a few exceptions, staff seemed just training and not seasoned skilled employees.

Little haven of peace, great staff, altogether a very pleasant night's stay there.

Whilst the property in wonderful - but the staff and service make this establishment stand head and shoulders above the rest !!

The friendly reception and wonderful people in the restaurant.

Superb

Breakfast (€18) a bit pricey for the offer…

Very poor

Good

Exceptional

Very good

very good, hopefully will revisit

Superb

Very good