Alexain Hotel Restaurant & Wellness - Colmar Ouest

Location, big rooms, parking, breakfast, staff, value for money.

Outdated, cleaning and smells problems.

Very nice hotel - very welcoming staff - very comfy beds.

Restaurant was a bit underwhelming.

Excellent spa, very friendly and kind staff.

Uncomfortable and noisy beds.

The staff was super nice.The views were very beautiful.

The spa has a swimming pool only during the morning, without any jet or Jacuzzi, just a simple swimming pool and not very warm.To enjoy the other facilities (Hamman, salt room, sauna) you have to wait until 14:00 and they stopped at 19:30, which is not convenient if you want to combine it with visiting villages around. That schedule was not published when I did the reservation.The variety of the breakfast was not good.

Dinner was exellentThe hotel looks very good on the ground level where the restaurant and the reception are.The rooms were clean but not compfortable.

The room epuipment was old and on many places broken.For the price it wasnt acceptable.It is suppossed to be a wellness hotel but the wellness area was pretty but poorly organized.People had to walk though the sauna area ( which is suppossed to be non textile) to get to the pool ( were of course you wear swimmsuits).That was very unconfortable.There were not signs at the sauna area and lots of people behaved inacceptable:Going into the sauna with their swimmsuits and sitting on the sauna benches without towls which is unhygienic and made the sauna wood look bad ( not like on the pictures).The hotel is o.k to stay for a night or two bjt for people who like wellness its definitly disappointing.

The staff were friendly, especially an old guy at reception. The location is quite good too.

The beds and washrooms need an upgrade. They don't change the towels and bedsheets everyday, you have to ask them to change.

Hotel is nice, wellnes also.Man on Reception was very nice and frendly.

Location was good

Facilities, cleanliness and breakfast options

The staff was great. The room was ok. We got the connect rooms with our kid. The mountain view was great. You can see the town from the parking. The toilet was very big.

The hotel and the room are old and not the same as the photo. The hotel is located on the top of the mountain so if you don't have a private car. It will be complicated. The swimming pool was very cold and very small. You need to reant the towels for swimming pool that normally other hotel usually offer this for free. It's much smaller than I expected from the photo. As the hotel is located on the top of the mountain and far from everything. So it's difficult to get to the restaurant even if you got a car or even to order the food by app. Yes, the hotel was offered the dinner, but the menu wasn't variety. The breakfast wasn't good and suitable for all ppl.I wouldn't recommend it to anyone. It was not worth the price.

It was a beautiful day with my family in this hotel. Near the hotel is a wonderful forest. We also took a walk with our children there. Unfortunately, I cannot say anything of SPA, because we didn't have time for this. But I'm sure, if we go to Colmas Christmas Market again, this hotel will be my favourite again. Thank you for this nice evening and day!

Bathrooms need a deep clean ....

The location is excellent, the staff were friendly and helpful and spoke several languages. The bed was comfortable and the view was amazing. There are lovely walks from the hotel. Dinner was delicious.

Breakfast was the same every day, there wasn't even the slightest variation and there wasn't much choice. There are basically no vegetables, just a few pieces of tomato for decoration. There was no fridge in our room. The hairdryer is not the best for women with long hair. In the 33-degree summer, we got thick duvets.

Views and balcony. Nice parking.

Rooms can do with upgrade.especially the bathroom. signs of age. Restaurant limited offerings.

Beautiful location in the Vosges mountains, magnificent view and calm environment.

It is rather old but that is not a problem if it is clean, sadly the room, bathroom and wellness area were not clean.

Pool, View, Staff

Fridge in room. Safe in room

location, vieuw, small swimming pool

wifi was not good in the roomsRoom is old,fassion

Nice staff, very nice view from our room, clean, nice Wellness area

Very simple breakfast, old fashioned carpet

Staff, both Bertrand and Tariq were really helpful and friendly. The pool was nice too. It was spotlessly clean.

Hotel is dated. Badly needs a revamp but then that's probably reflected in the price.

Disappointing! we left a ring in the room, they found it and now did'nt respond to our messages !

beautiful location in the hill.wonderful and committed staff in particular the hotel manger.the walk in the woods.the architecture of the hotel - very historic

the price was so basic. we had to pay for the internet,which was not much but superisingly we had to pay for it.

has all the facilities. clean.

it is getting old and in need of some updating.