Boutique Hotel Jersey

Clean hotel, nice room

Never ever agree to stay in room 304. It faces the back of a hotel. Constant noise from garbage containers, garbage truck. The kitchen is also there. Stuff is very loud. It was mega noisy!! Spoiled the entire stay.

The hotel is centrally located.

My room was located directly above the bar/restaurant, which wasn’t ideal, as the music was quite noticeable and played late into the night. Additionally, not being able to order a hot breakfast before 7:30 a.m.—especially when needing to leave early for a business trip—was disappointing. Thirdly, although it was eventually resolved after I had to track down someone from reception in the early hours of the day, I was mistakenly charged twice for the city tax.

The hotel enjoys a fantastic location, conveniently situated close to key attractions and amenities. The rooms are warm and inviting, offering a cozy atmosphere that makes guests feel right at home. Everything needed for a comfortable and enjoyable stay is readily available, ensuring a pleasant experience from start to finish

Overall, I had a good experience. It was likely a busy night, which may have contributed to the slower pace of service in the restaurant — although a slightly quicker response would have been appreciated. One thing I felt was missing in the room was a small desk or workspace, which would have made it more convenient for handling emails or doing a bit of work during my stay

The spa facility was amazing. The rooms were comfortable. Staff was very helpful and always very friendly. Breakfast was good but it doesn't start until 7:30. I did get the to go breakfast one day which was ok quality but it was convenient since I could pick it up by 7 am. Probably the best shower I have had in a long time. The restaurant food was good.

I prefer a firm pillow. The bedcovers were good but too heavy for summer. But we were able to get a sheet or use instead and it was perfect.

Room was large, quirky and comfortable

Excellent location in the town centre but reaching it very difficult due to driving restrictions, parking also difficult

After a long flight, this hotel provided just what I needed. A great room, with nice inside or outside veranda seating, in their restaurant. It's location is on the town square. Many other fine dining establishments in the area.

The room was huge and very luxurious. The indoor pool and sauna are also worth a visit! But the best part was the staff, they were all very kind and made my stay a great one.

There is not really a separate bathroom in the room, only a shower cabin and a toilet. Not a major inconvenience, just a little awkward.

The location and the decoration. The heated terrace. The suite was big and bed comfy. The room also had good insulated windows, preventing noise from the street, hence very quiet.

The food and the service at the restaurant were okish, but not so good.

Clean and comfortable rooms.

There is not much space to store luggage safely. We arrived early (30 minutes before check in) and unable to check in early. The locked storage cupboard was full and had lots of other bags queued up outside the room, unattended. I did not feel it was safe to leave our bags there due to the amount of people coming in and out of the hotel using the restaurant. One other issue I experienced was that the bar and restaurant of the hotel, and the bar next door, are open until 2am on Fridays and Saturdays. I stayed in a room looking over the front of the hotel, and the noise and bass from the music was indescribable and beyond words. It is definitely the worst experience I have had in a hotel relating to sound issues. The staff were apologetic and understanding. However, there was no way to rectify this issue as there were no other available rooms to move to and they could not turn the bass down. I would not return to this hotel on a Friday or a Saturday because of this, as it is nearly impossible to sleep whilst the music is on.

Pool and sauna was great. Central location.

Our room was freezing, there’s no heating in the room only a AC. which I’ve turned on, thinking it would leave the room warm for the night, as I’ve set the temperature for 28. Result: the AC was airing cold air for hours, and when we got to the room for sleeping it was horrible. I called the reception and they came to say they couldn’t do anything, since there was no heating. The whole 3rd floor was colder, my in-laws said the same about their room. Additionally, it feels a bit weird that the entrance to the rooms is through the back corridor passing the public toilets and kitchen…

Pleasant

No parking indications before arriving. Original room with balcony not ready at 6 PM. Had to switch to a room without balcony.

Room was bright and comfortable, good bed, functioning bathroom - all fixtures working. Friendly staff - even when in the morning the alarm went off, the staff stayed calm and di their best to solve the problems. Location is great, with restaurants and cafes in walking distance. Even on a Friday evening when the town was buzzing, the room was quiet!

Sad to see a hole in a blanket. Also, the curtains did not have sufficient loops - no problem but it spoils an otherwise clean and perfect room.

Location is good. Room size is well. Atmosphere is cosy.

Restaurant is niet so good; food is mediocre though very expensive and service is slow. Service desklady never smiled. Room is very noisy in the early morning and late at night next to garbage dumpster outside. Hallway towards rooms smell bad. Bed is low quality and too soft.

The property is in perfect location. The pool/sauna/steam room is a real added bonus. We stayed in the older side which did not have lifts, so if you struggle with stairs make sure you pick the right rooms. If you stay a Saturday night it’s perfect for breakfast on the Sunday as lots of places are closed. We loved sitting outside the area is very relaxing and inviting. We would definitely recommend and stay again

The staff are very nice. Room and shower are huge. Location is at the Centrum. No parking but there is a paid public parking nearby

No elevator in the old wing. Very hard if you have luggage. Better get rooms at the new wing.Breakfast is a little late at 730am

Excellent location, interior is very new, optimal use of the space in our room.Very central location, but minimal noise in the room.

Parking is a bit of a hassle, but was OK in a nearby garage. The food (diner) at the hotel was a bit average.

The decoration is bit bizarre but is supercool! Rooms are very clean, and big and also the bed is comfortable. It is also well located.

The breakfast was not so good. :-(

Kamers waren super! Ligging was perfect

Jammer dat de stoomcabine stuk was

Great location

Poor service, very long time waiting for drink order , waiting for breakfast nearly 40 min