Domaine des Terres du Val

In one word: Amazing! Very kind and helpful staff, super clean rooms and facilities, very good restaurant(s), excellent experience. We'll come back!

The room was slightly cold during the night, but it was manageable.

Nice, clean rooms with complete equipment.

"Barrel sauna" and hot tub not warm.

Kamer and restaurant was ok

The Spa fitness was gesloten Chamam ook jacuzzy coud etc.geen dushe of toilett bij het pool

Loved the calm the view, the place

The service and the dynamic.

Hotel was clean

Spa didn’t meet expectations. Pool area smelt of smoke Hot tub was dirty (lots of dead flies)

Very relaxing hotel, spacious room, nice wellness!

The standard room we had booked was very dark, had view of the parking and was quite small compared to the pictures we had seen online. The staff at the reception suggested an upgrade and we saw the new room and agreed on the upgrade (paid). The new room was very spacious and with better view, but the airconditioning did not work. We got moved to another room (with very nice view). We enjoyed our stay there but two little things did come to our attention: the phone was not working and the ceiling of the bathroom was dirty… These two things did not really bother us, but in such a property we had expected that everything would be better maintained.

Very nice and quiet room, large modern bathroom, big terrace with nice view over the golf course. Complimentary water (still and sparkling). Coffee and tea maker. Pool and sauna area very nice, relaxing and quiet (no children). There is an honesty bar in the corridor with lemonade. On Sunday we ate a hamburger and fries in the Clubhouse, which was excellent. Breakfast is good, local products,ó relaxing atmosphere. There even is champagne ! Maybe they could serve a bit more brown bread/rolls and some vegetables (tomatoes , cucumber…). But overall very good.

The evening menu in the restaurant: Far too expensive for what was actually served. Also the way it was presented was a bit basic. There is no minibar in the room, only a cupboard with bottles of water.

breakfast was good but not alot of choices .

the location is far from town and the restaurant was instanty full i believe the guest that stay at hotel should have more righjts to have a seat at the restaurant

Superb

A fridge in the room is a must at that level of comfort. We had to ask reception to keep our baby milk in their own fridge. This is not acceptable.

Swimming pool, property and location

Breakfast

Super clean - beautiful facilities

Breakfast was very expensive at 25 euros per person - should have been included in the room rate especially since there were no other options around

really nice location

As a frequent traveller I have been to many places. I had high expectations of this venue. But This is one never to visit again. Only reason of existence is commercial= money, which is a real pity. They claim to be a well being environment but the well being facilities close early in the evening and then of course you are forced to go for dinner = again money. I had an issue at the property about the swimming pool in the morning. Incompetent staff giving us wrong info and even though a solution was offered and promised, once we left it was not kept. To me this is all about honesty and hospitality. I insisted in the morning to speak to the general manager about the issue, was told he was not there but they were able to make a decision themselves. Now it felt like they got our money and that was all that counted. Where was the human touch? Where is the principle of admitting that 2 staff members gave us wrong info and one even went to check with us and confirmed what we saw (swimming pool closed when it should be open) Staff seems to be not well trained nor understand how to treat customers with respect. Please send them to EHL. There you learn about hospitality. Last point in the room there were leftovers of cookies from previous guests.

Location, architecture of the building, internal layout, calm

Lovely location and hotel/spa facilities; the food and beverage experience was really bad though!

While the product is amazing (room, wellness and swimming pool) the food and beverage does not worth the money spent.We've booked a table at the restaurant for dinner and our meat has been served while we were not ready with the apéritif. There was no way to have the meat kept warm and the maître d'hôtel offered us a bottle of wine.Nevertheless the dessert were really poor as well (for almost 12 euros, we've expected something in the plate).There were 15 tables and 7 staff so we can not say there was a lack of staff; maybe a lack of organisation that is unacceptable in such range of properties.

Friendliness of staff and very quiet and relaxing environment

The room was very comfortable but there was limited natural light

Everything was perfect. Great staff. Great food. Great bar. Great wellness. Great location. Will recommend and go again!

Spa area is wonderful

I could feel holes in our bed - super uncomfortable Basically don’t own an iPhone - very disappointing if you would like to watch something on any streaming service. Some receptionists were pleasant, some didn’t know what they were supposed to do….

I enjoyed the atmosphere of the hotel, the spacious and elegant room and the access to the spa. The breakfast was healthy and nutrious. I really fell in love with this hotel!

- Beautiful hotel, with elegant and spacious rooms, large bathrooms and plenty of amenities (we stayed in the family suit). The indoors and outdoors areas, as well as the corridors and small resting spots have refined and minimal decor, paying attention to every detail.- The staff is very warm, helpful and efficient. Especially Paula made our stay exceptional.- The wellness area is great. Although the swimming pool was closed due to Covid-related restrictions, the spa treatments were excellent.- We are not at the level to judge the golf court, but we had golf-initiation courses for adults and children. The instructors were great and adjusted the course to the audience, i.e. more technical for us and more fun for our son.- The restaurants were well-organised according to the latest Covid-regulations. Although we had to eat outside and it was freezing cold at times, the staff went out of their way to make us feel comfortable.- A very nice touch is the "Honesty bar", where guests could serve themselves wine and soft drinks, just noting down what they took. Very convenient for families with kids.As it is just an hour from Brussels, we will be returning soon.

- The bed was too soft for our taste- We never manage to find how to turn the towel warmers on. A small note next to them could be helpful.

Superb

late check-out is overcharged