Hotel Smeraldo

We had a wonderful stay at Hotel Smeraldo. The staff was very kind and welcoming, the place was clean, and our room was very cute and comfortable. Breakfast was simple but more than enough. The location is excellent, especially if you have a car. Highly recommended!

We’ve stayed here a few times and never had any issues. The staff is kind, breakfast is great, parking is free! It’s worth it.

Parking was free Near to the beach

The breakfast is all sweet and not much options The room was extremely small for 3 of us, I do not think it was made by 3 beds, as you could see that they pushed the king bed to the corner and put a sofa bed on itThe toilet was really small We thought it was not that far from Naples, but indeed it is

The staff was excellent very helpful they really made it easy and the staff couldn't have been more attentive or helpful they were great

The location was kind of at a traffic circle and far from the airport and it was our last night in Naples and we really were looking for something that was easy to get to the airport and it was not it was not a great location for leaving early in the morning we had a car and there were many good restaurants within easy car distance and within walking distance there was an Italian restaurant pizza classic Italian place and a sushi place

Everything, except...

... the smell outside the hotel or in the area, which the hotel of course can do nothing about, but is still very annoying. It was constantly smoky, all the time, even my clothes smell like I have been barbequeing all day.

Room was ok. Price was decent for a Saturday night. We had a balcony (albeit without a good view).

The photos of the hotel made it look much much better than it was in real life. As soon as you arrive, the disappointment hits you.One of the reasons we chose this hotel was that it had a swimming pool. We were going to arrive there after a long day and could do with a relaxed afternoon. In the hotel description and policies here, they fail (...) to mention that there is a surcharge (€15 per person!) for using the pool. It also closes at 18:00. We ended up not using it.The surrounding area is pretty bad. There is literally nothing interesting anywhere near the hotel. Our local friends had a good laugh when they heard we were staying in this area.Breakfast was very poor, probably the worst continental breakfast that I've had in a hotel.It generally has a weird vibe, it's the sort of hotel where they give you the TV remote together with your room keys when you check in.It wouldn't be fair to say that the staff were impolite as such, but they do have a certain style.Overall I can't give a warm recommendation.

Very clean, comfy bed and friendly staff ?

Unique, very classy and comfortable. I Have been in many hotels around Italy and England but This Is Real pearl hidden in quite challenging surrounding ;) There we felt safe, calm and had chance to relax properly. Lovely swimming pool and Amazing beaches (Kami,Afrodita) just 10 minutes from the hotel. Huge shopping centre 5minutes from Hotel. Breakfast in typical italian style - sweet :) People open, friendly, kind and with great sense of humore ?This kind of place that you are sure to visit more than once.

Free parking, that was very important to us. staff was very kind and welcoming and the only place where they knew english! (we've stayed in 5 hotels by then)the room was very clean and tidy

Breakfast was quite poorArea a bit distand but we knew that, I'm just saying, there isn't much to see if you're not travelling by car around there

Very clean and nice interior ?Location is good for people travelling on car but might be difficult for people travelling on public transportation.

Very comfortabel bed and excellent jacuzzi… very friendly staff!!!

Breakfast was very basic… croissants, yogurt, milk and coffee…

Friendly staff, Very clean hotel

Bad location

It had a swimming pool

Too far away from centreNot near anythingRoom was very old fashioned. Clearly not decorated since the 80s

Friendly staff, excellent service , very clean hotel.

Location

The rooms were very clean. The pool was lovely. Staff were super

Breakfast didnt have very much to choose from

Room was clean and quite. No Glass in the room or tea/coffee making equipment.

Pillows were very poor

All was super I like 100% come back.breakfast good.room super.staff also super parking good

Disappointed :(

The breakfast is 100% industrialized, really bad. The shower is super small and dark. Amenities really poor. The bed is hard.

Breakfast was good.

The location was inconvenient to enter as it was at an intersection.There was no explanation.Around 11pm, I woke up due to a malfunctioning fire alarm.

Very nice staff, clean facilities, outstanding view.

Location was a bit isolated from prime locations.