Hotel Ciutat de Carlet

No breakfast, restaurant remained steadfastly closed for the duration of our stay. Bedroom was apart from overlooking what looked link a scrap metal yard. Beds were okay.

Restaurant not open for guests, breakfast?? Getting fed on a Saturday in Carlet is impossible. Disgusting place.

The place was locked when we arrived, not as advertised, no restaurant, we just wanted a bed and a meal for the night, web site gave us those answers, on arrival we were not welcomed and we decided not to stay, the receptionist looked miserable and unclean we left in disgusted on having to find another hotel for the night. Not want you want when you’ve been travelling for three days.

Everything not as advertised

The hotel is close to the motorway. It was clean and the bed was comfortable.

The hotel seemed to be closed when we came and there was no service. We were told that breakfast was not available until 8.30, and when we came down 8.20 there was no activity so we decided to leave without any.

Bad

The staff was very rude and was impossible to sleep due to the very loud party inside the room and the staff did nothing about it. When the noisy group of finally left at 8 in the morning the staff started the cleaning and moving the furniture around cruising very loud noise. Worst hotel I ever been and I strongly don't recommend to anyone!!

Our room was clean and modern with decent air conditioning and good sound proofing.

As other travellers have said this is a bizarre setup with a lady at reception who clearly doesn’t like guests and is naturally unfriendly. Not that it’s essential but she speaks no English at all. You have to be let in and out of the hotel by her - no access keys to the front door!

Family run and we're very friendly and accomodating. Staff also very friendly...Very authentic and no nonsense something not common anymore.

Nothing I could mention ..

Very convenient location for a motorway journey. The room was modern and well equipped. Kind staff, some of whom spoke English and French. Food is available.

Industrial location.

Strange that this hotel does not give you a key to the main door from outside and you need to ring the bell and wake-up the owner to let you in.. I have never experienced this in a hotel before.Check that there is no charges for your dog as I was told that I have to pay €20 extra, however I pointed out that the house rules clearly says Pets welcome and no extra charge. The owner backed down and did not charge in the end.

Cheap

The food was surprisingly good but it wasn't advertised that there was food, we just found out by chance.Liked big outside terrace.Allow dogs.

The owner wasn't particularly friendly. The hotel isn't very attractive. Basic but adequate. On a main road, a drive into nearest town where we were unable to find one open restaurant. Ok for a quick stopover.

Perfect place, really comfortable, clean, quiet and nice to spend a night on your way or to know the area. Shower excellent, the owner is really nice, check-in was really fast, as we came late and were tired, so that was a good thing.Definitely a stay to repeat next time!

Everything was perfect. There is no cons at all.

We were told we could hava

It is a clean and nice place , tre room was repaired.

Pleasant

Exceptional

Good

Very good

Very good

Good

Good

Good