Hotel Yara

We liked very much our rooms, very clean and tidy. The spa was perfect after a day in mountains. Recommend this hotel, close to Mocanita train. This is our second stay at Hotel Yara , definitely we'll come back.

Beautiful hotel very nicely decorated and very clean. I loved how pleasant the room’s smell was when we entered. Breakfast was nice. Staff very friendly and helpful. We liked the fact that there was a spa with pool and different types of saunas

First day when we used the spa there was a group of very noisy drunk young people in the pool, jumping, splashing, drinking alcohol and spilling beer in the pool. We stayed a bit and decided to leave. There was only a very young girl there looking after the pool, on her own, it didn’t seem safe for her to approach them or tell them anything. So I mentioned something only the way out, she was very apologetic. I guess it’s not her fault but I was even worried about her safety with that group there. Next day there were lots of kids, but we didn’t mind that. Just a warning though, being a spa, if you have a in mind a nice relaxing, quiet place, it’s not for you

Clean and the staff are very polite. The food was good as well at the hotel's restaurant.Breakfast was wonderful, lots of choises.

The only minus would be that the children's playground is under a tree whose fruits were falling straight on it and were making a mess.

The restaurant food was very good, it was clean

The beds weren’t very comfortable and the Spa was a pool ( no massage or other treatment)

The staff is excellent in reception , terrace and restaurant ,specially Cosmina a bit disappointed with housekeeping staff attitude.

The way that housekeeping team informed us they where very busy and if we don’t want service at 15:00 than they will finish their shift.

Food in the restaurant was great. 10/10, coffee as well. Staff is kind, nice and helpful, the wellness part was super and clean, room was also pretty clean.

The hotel was noisy sometimes. Off season maintenance i guess. Our room was too warm and couldn't change it, had to leave the window open for the whole night and we woke up every day in the morning by the animal noises from outside

Very kind staff, tasty and varied breakfast

Overall quite overpriced, considering the room furniture, and also the spa layout and its condition

- The spa is the best asset of this hotel (bathrobes and flip flops are offered). They have a lot of facilities (sauna, hammam, jacuzzi, swimming pool...)- The breakfast is OK / the restaurant too.

- The staff is not always welcoming (especially at the reception).- The decoration of the room is a bit outdated and needs a refreshment.

The facilities

The receptionist for the morning shift, her attitude was not great and also you have to pay extra for charging the car (if you have electric car - the price per KW is not too cheap either).

Location OK. Spa Ok.

Parking a big problem. Food is less than average. Spa programs not respected.

We loved the scenery of the pool and spa, great hospitality, nice breakfast and the overall experience was super positive. we enjoyed this place very much.

We did not like the sound of the outer building cooling system.

I liked the customer oriented attitude of the entire staff. Young and dynamic team which really impressed me of how nice and supportive they can be. During the weekend, took place also a private event, but we haven't felt missing anything because of that, I believe the owner could give some bonuses to his team, :-), they really worked hard to keep everything under control, both us and the event. And for the owner, it is really visible how much work he hid to build this place. It is a place where I recommend to stay when in Viseu: spacious rooms, good food, nice pools, friendly staff.

Nothing to say.

The hotel is located not far from the famous steam locomotive. The room was clean with a cute little terrace. The spa was included with our booking (bathrobe and flip-flops included).

The pillows for me was not comfortable

Just perfect !The spa,the food,cozy bed ,beautifull peopleDefinitely will come back again !

Beautiful location,friendly staff,comfortable bed, clean,perfect for a little getaway

Would have been nice to have toothbrush and toothpaste

Good breakfast, SPA access included with our room. Large size fridge in room.Friendly staff.Small playground in front of hotel. Nice outdoor dining.

No foor or drinks allowed in the room. Traveling by car we had some food and drinks with us that could be kept in the fridge in the room, but this was not allowed. As the fridge was empty why put it in the room?

Nice, quiet place.

Lack of outdoor space where you could just relax, in a quiet environment.There was a very nice and spacious terrace, however, it was not the type of terrace where you could hang and read a book. Would have appreciated a hammock or a lounge in the grass.

SPA, clean room, good breakfast

Everything, the location, cleaning, food, spa, staff were amazing. On top of that the staff is also very communicative via phone or whatsapp and always ready to help or solve your requests. Well done and keep it like this!!

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It was fantastic! Staff recommended local attractions, and were very friendly. Food was good in the restaurant and the spa area was very quiet (at one point we had it to ourselves!). Even though checkout is stared at ten they allowed us to stay an hour longer as we had a later flight with no extra charge. Thank you!!

Only issue we had is the sauna wasn’t very hot, but not sure if they turn it off as a winding down procedure