Balneo Hotel Zsori Thermal & Wellness

Everything is perfect, very very nice place,good breakfast and dinner. Friendly staff. Good spa

Everything is fine

Wellness area was really nice. The staff in restaurant also.

Breakfast and evening buffet were both poor, lunch time a la carte did better, it was delicious.

Rooms spacious, clean. Food varied, very tasty. Staff impeccable :).

Water massages are not always active

staff were lovely bed was really comfortable good options for breakfast spa was great to chill out in

Dinner was a buffet which we didn't like. That's ok for breakfast but not for dinner and it didn't have a nice restaurant feel about it. Room was a bit below par curtains not on rail properly so wouldn't close beds poorly made nail clipping on the floor no tea/coffee facilities but overall I would stay again as it suited our need

It was our second time here and everything was great, the front desk staff was professional ( 2 minutes check in /out), the pools and wellness areas well maintained, the food delicoius, the atmosphere in the lobby relaxing ( there was a pianist who played and a local artisan who painted). I loved the size and design of the room! the balcony was spacious as well. The hotel is very well organised. We will come again!

I would have liked a kettle for tea/coffee in the room

Perfect room size and wide selection of buffet for dinner and breakfast. Live music by night and possibility to play foosball and biliard.

Lack of cleanliness. We got a stained bathrobe which they changed for us with a torn one. The bathroom and the area around the pools were scaled, moldy and neglected. The fridge was not cooling. Also the cutlery and plates were not washed properly. Stuff was not friendly.

nice little hotel, good location, clean and modern spa, breakfast and dinner was lovely, we had an amazing long weekend here

The one and only positive thing I can say was the desserts at the dinner buffet.

Puh, where do I start? I have an awful long list: food is extremely unhealthy, no fresh vegetables, fruits, dishes were dripping from fat/oil, it took 45 minutes until the waiter came and took our order for drinks. What really annoyed me was that the room was not cleaned, only the bin was emptied and this is should not be the case in a 4* star hotel.

Clean, spacious rooms, tasty breakfast

Too crowded pool, shower pressure in bathroom low or almost none on moments

Great location if you travel on M3, half board was very convenient as we arrived quite late and didn't want to look for a place to eat

Not worth staying

A spa and thermal hotel, yet all services close at 4:00 pm. Don’t understand at all. Meals were so so.

Spotless clean ! pleasant room great food ! I liked the termal water !

It would have been great if there had been a kettle in the room.

Thermal water was nice warm. Food was great.

You could easily hear the noise from some neighbor rooms and dining area.

Clean, confortable, quiet, good selection of wines, excellent dinner.

Indoor pool.Good location for traveling around

The ac wasn't cooling enough.No drinks for dinnerThe breakfast was very crowded, and if you come late, there is no place seating.

Breakfast and dinner was ok. Some of the waiters was nice, others neutral.

Staff at swimming pool was not friendly, they closed the outside of the pool 1 hour earlyer. Staff at the reception was neutral.

Positioned well near the motorway and if you would like a thermal deep for a bit of de stressing, it could work well in a busy travelling schedule

The room was fair, nothing special, but the facilities are really not what you would expect!They mention gym: well, that’s a joke! More like a storage room with some very old stuff thrown in. Depressing.

This was our second trip to this hotel in the last half a year. We really liked the compactness of the hotel, that you can reach everything with an elevator. The staff is very helpful and looks well after the gusts. In the wellness (sauna) area Tamas and Szilvia (I think) are really great! There is always some kind of program going on for the adults or kids. It is a famaly firendly hotel for sure.

The wellness (saunas) area is big enough but unfortunately the pool area is quite small for such a big amount of guest. Usually between 14-17:00 there is too big crowd of people, no place to put down even your towel. In the sauna chill room (near the entrance into the wellness) the air flow vents are extremely loud and there is no chance to relax. Also the vents in the sauna are quite strong and sucks out the hot air, making the sauna not well heated. Tamas was helpful and tried to adjust these vents :) but the next day the power was back again :(

We spent a beautiful New Year Holiday in this hotel. Loved the spacious room, the pools with warm water. We really appreciate the program for the New Year's Eve and the Gala Dinner was was included in the price, which was an unexpected nice surprise. The hotel is pet friendly and everybody had a smiley-face for our little dog.

There are few people in the hotel team that are speaking English, which made our interraction a bit difficult. The programs for New Year's Eve were distributed only in the Hungarian version, which is an obstacle for foreign tourists. As a customer, in the future I would suggest that the New Year's Eve dinner be available at least until midnight, it's a loss, how many great dishes were prepared, that tourists only have 2 hours to taste them.

staff was super nice and helpful

For a 4 star hotel you do not expect that the bed sheet on one of the bed is so small that it doesn’t fit/cover the bed. it was not a fitted sheet, so it was just all over around me when sleeping….