Hotel de la Terrasse

Very convenient and free parking outside this time of year. Have stayed before and would use again.Liked feel of the refurbished room and Juliette balcony was pleasant.

My bed was lumpy with protruding springs, could do with a mattress topper.

Clean, good location, cheap, nice staff and decent food

Carpets are horrid.

Traces of vintage styleRenovated clean roomNice staff

Carpet stained

I like the location and the room,

The balcony needs to be clean. Even if the birds were always flighting .

Newly renovated rooms. Location is great. Lift.Breakfast room, light and airy. Good selection of breakfast items.

Comfortable, clean and welcoming staff

As per previous review, its amazing value, quality and staff. A 2 star with 3 star facilities and 5 star staff

From the first contact at check in to the last at checkout the staff were very friendly, respinsive and accomodating. It's a 2 star hotel with confort levels of a good 3 star, and staff of a 5 star. Yes the rooms are on the smaller side and don't expect a nespresso machine in your room but what you get is miles above what you would get in a 2 star chain hotel. It's clear that the staff really take pride and joy in their work. But just as much, the owners have clearly done their research and went for quality when refurbishing the hotel. It shows a flair and attention to detail unseen in any 2 star i've ever been or most 3 stars for that matter.It is so nice to see some people still uphold standards even when choosing to cater in a very reasonably priced segment. Oh and did i mention every corner of the hotel was spotless? No dust, stains, worn linnen, all things quite comon in 2 stars

I cant think of any improvements that would not generate investment and place it firmly in the 3 star category. Perhaps a pulldown flyscreen in front of the window?

The location was good.

The room did not look like any of the photos in the booking app. The room was not clean. There was a layer of dust on the bedside tables. The sheets were dirty. However, when we reported the dirty sheets, they gave us some fresh clean sheets.

This hotel was fine the staff and restaurant where the strongest part of my stay. The carpets in the communal areas where old and very shoddy. The room was small but adequate and clean . I was suprised to see the swans. Parking was a problem but I soon got over that . I would stay there again due to the staff

The communal areas are very tired

Nice newly decorated apartment situated on the top floor ( lift only went up to floor below then stairs ) in a separate but adjacent part of the hotel. Only there one night but it had small kitchen with utensils, pans and cutlery to enable a comfortable stay for a few days.

No tea or coffee provided. Daughter found the sofa bed rather hard but that was a personal opinion. Was a particularly windy evening when we stayed and the wind whistled loudly along the corridor though eventually we solved the problem by blocking the gap under the door with a towel. Much of the previously free parking in the area is now pay only after 9am and free again after 7pm though you get an hour free if you register . The hotel is on the edge of this zone so it is possible with a bit of searching to find free parking not too far away and the hotel has a map detailing the zones and tariffs .

-pleasant vintage atmosphere-kind and helpful staff-clean rooms-their dishes at the restaurant were very tast

I appreciated the welcome, and the flexibility about my bicycle. The breakfast was good.

The property was clean, spacious and comfortable.

The breakfast was good plenty of choice. We had evening meal which was included in our stay, there was a difference in the value of the meal from what was on our booking info and what the hotel were allowing. Even their web site differed. Great location, plenty of parking, close to shops ect.

No milk on tea /coffee tray in room. Entry card also operated lighting in room so if someone wanted to stay in room no lights. We did get another so problem solved. Room very hot even with radiator switched off. Rooms rather compact.

lovely place. very good breakfast. comfy bed. very good restaurant. what else do we need?

Central location.Was meant to stay at the studio down that stank of smoke.

Some of the fittings were old and the room floor sloped

very comfortable, stylish, excellent breakfast, good staff.

not much

Room very tired and small. self service reception and I missed option of ordering breakfast. Tried to order breakfast next morning ( buffet) and was curtly told “no booking no breakfast”

Good value, 2 star hotel with facilities that match the rating. love the freshly squeezed orange juice for breakfast

couldn’t get a drink or coffee in the bar/restaurant without a meal