Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts

Gym is not in the same building as hotel so during winter you have to dress well to get to gym and it closes at 6pm. Sauna only opens at 3 pm and you can only enter once per day, can't leave and come back.

Pools and food were excellent, room was clean, staff very friendly! We would recommend it ?

Perfect place to relax, nice hotel, comfortable and clean, very good breakfast, excellent swimming pool and sauna facilities. I appreciate the availability of late check-out.

The water park across the street had just limited number of slides open (not all of them). The entrance to water park across the street should not be limited (at least for the hotel guests) to 2 entrances per day per person. I understand that it might be difficult to track "illegal entrance and forwarding of cards to other people" (there is a campground nearby so I assume the policy was taken after experiencing that some people violated the rules by handing over their entry cards to others who were not eligible for free entrance). However, you would not expect such limitations from 4 star hotel (making it inconvenient to guests with small kids who often run in and out of premises). Therefore be careful not to exceed the limited number of entrances per day, otherwise you would have to pay.

All staff, from the reception on arrival, through the restaurant, spa and in the bar were extremely polite and always helpful. Food selection was extensive and plentiful, both at breakfast and dinner. We came for a relaxing weekend and weren’t disappointed! Would definitely come back again.

Nothing!

15min walk to downtown. accommodation in a quiet location opposite the thermal spa. large hotel with wellness facilities

There was no hot water in the hotel room, we reported this to the reception, but nothing happend. It is a bit unpleasant that in a hotel of this 4* category hot water is available for 1 minute and then you have to use ice cold water to shower. The hotel, although clean, is more early 2000s. There is a thermal bath opposite, which is free to use, but it would be nice to have a corridor leading directly to the baths, so that you don't have to wear a big coat to walk across the street. Breakfast is ok, dinner is rather average, although the choice is wide, but the food is largely tasteless. Lots of kids, all the noise comes into the room. I wouldn't recommend it because of the lack of hot water.

This hotel has only two pluses: location, as it is really close to Terme Ptuj, and clean and large lux rooms.

The staff was not always helpful: you need to wait or could not find anyone. Breakfasts were of low quality: starting with dirty tables and lack of food. Despite summer time there were only few seasonal fruits, which seemed to be taken from the dinner as they looked stale. This hotel is not more than 3 stars and it is overpriced.

I loved the facilities, the fact the little pool was on site which was quiet and relaxing. There was always a spot to get a sunbed. The gym which was a short walk away was small but had enough to do my workout. The room was clean and comfortable and had a lovely view. The breakfast was also lovely, with so much choice and really tasty The hotel also sent a bottle of Prosecco to my room on my birthday which was such a sweet touch!

There wasn’t anything that I didn’t really like. A good addition would be a vending machine or small shop to buy things such as toiletries or snacks as the closest supermarket is about 20 minutes walk

The pools and overall structure were fine, the bed comfortable. With your room you get double access to the spa pools/water park across the road.

The AC wasn't very powerful and the half board meals weren't all that tasty, though very good value.

All-inclusive. Swimming pool very well. Fair price. Close to tennis court and Therm Ptuj.

Old building. Food can be better.

Hotel is good. Twice a day access to the pool opposite the hotel is great for kids. Ptuj is fun to visit once. The room is clean despite the carpeting suggesting otherwise. We stayed 3 nights and they wanted to clean the room every day.

Everything is quite dated. An update (spotty carpeting) would be nice. Mattresses also need replacing.

Distance from aqua park

AC wasn’t working, they was saying some excuses but over night was +28 in room

Foooood! Amazing dinner and breakfast, everything was so freshly made and tasty. We are on eurotrip and visited like 6hotels so far in different countries, but food was for sure the best here. Staff was very nice, spoke great english, so it was easy to communicate and we enjoyed our time in the spa area.

AC/Ventilation in the room was not working well, so it was very hot to sleep.

The ability to use the wellness center and pools without leaving the hotel. The staff were friendly, helpful, and went out of their way to make our stay memorable and relaxing

Not much. The bathtub did have a thermal water tap that didn’t seem to work, but I understand that the hotel is undergoing renovations. We didn’t miss that function during our short stay since the wellness center more than made up for it

Indoor and outdoor polls, spacious parking, fast check in, cleanness.

I did not record problems.

Disappointing

Noisy air condition. Smoking neibours

Clean & Spacious

No access to bar service whilst around the pool and it had limited umbrellas for shade.

Breakfast was poor, coffee was not a coffee I was told that I must take my large towel to the pool from my bathroom,no extra pool towels, which is unacceptable

Location near the golf course

Food in the restaurant was great, the choise of food in the dinner buffet is really huge.The Spa in the hotel is much better then Ptuj Terme across the street

The Spa is little outdated, needs better maintenance

Good location, clean with friendly staff.

It is a bit worn off

The room is really comfortable and the beds are amazing to sleep in. The balcony was a big plus. We really love that even on the check-put we could use the pools the whole day.

The breakfast could be a but better, but we went really late so could be also our fault.