Parkhotel Traunstein

The location and the breakfast

One can hear the loud noise while in the room from the bar/cafe next door

Bad lighting for older people who physiologically need much more light than young people.

No telephoneYogurt and fresh tossed fruit would run out early in the morning leaving knows who come at 9 AM for breakfast short of these items

Nice location, large hotel with nice decorations. My room was a little dated but nice and comfortable

Check out took 20 minutes. The woman was very rude, no hello or goodbye. No apology for the wait. After 20 minutes of no eye contact and no acknowledgement while I was waiting I told her I needed to go. I was late for an appointment (the reason I was in Traunstein). I thought 20 minutes was plenty of time to check out, it normally is in other hotels. She then helped me but very reluctantly, first she told me no I had to wait, before then taking my key off me. Still no apology, no farewell greetings. She was dealing with another customer but they also looked frustrated and she was being rude to them, rolling her eyes, and just generally didn't care. Very unprofessional and terrible customer service. She sat there in her winter coat, with no smile and definitely not the attitude you want from someone who is checking people in and out. Otherwise the stay was nice, but customer service needs to be improved.

We had an issue with our car while we were there. Connie the hotel manager went abound and beyond to help us resolve the situation so we found continue our journey. If she hadn’t done this we’d still be there for 3 further days

The size of the room, the location, nice building (but screaming for renovation) the kindness and professionalism of the front desk lady, Cornelia.

No air condition, so the temperature in the room was abnormal and the air in the room was so smelly and heavy...The ignorance of the stuff at breakfast is unseen, everything you asked them for, you feel like they are heavily forced to do it, no kindness, no smile, no good vibe at all....the bad smell in and around the hotel, the general cleanliness of the hotel could be much better.

The hotel was wonderful, the room was really big and and the breakfast was excellent (especially the scrambled eggs were great). The location within Traunstein was also good with a praking spot for the the car (if required). Personnel was friendly.

Honestly there is nothing I didn't like.

The location the facilities in the room the spaciousness, the quietness of the location considering there was a full size music festival around 400 meters away. The staff very very accommodating. I would highly recommend this hotel. I was on a motorcycle adventure and i can't praise it enough. Big comfy bed as well.

Nothing. All was great

Like in small town

I didn’t realize no AC. It’s my false that I didn’t really looked it well in the advertising also because I expected all the hotel should have AC. I wouldn’t be able to have a nice sleep even one night. The managers were very nice except the house keeper from Russian that you should fire her. Not friendly and very rude even though I trying to communicate with her

That we could open the windows... to receive a bit of humid wind!

NO AIR CONDITIONING NOT EVEN A FAN... THE ROOM WAS A F@(<!& OVEN. TEMPERATURE INSIDE 29C-ALSO THEY CHARGEF ME A NIGHT THAT I DID NOT USE.

superb location - very nice building - great breakfast buffet.

Big rooms, great breakfast, opposite the park and a short walk into the town centre, staff were friendly and helpful especially with the car parking

Good location, close to train station and close to main plaza/restaurants. Excellent breakfast

Quite dated, carpet in room was stained. Mattresses weren’t comfortable and there was lots of noise getting into the room from outside. View from window was into a car park

Location Location LocationNice Bathroom. Nice Views over the Park

Outdated

Good location

There was nobody at the reception when we wanted to check in. We waited for 15mins and then went to the restaurant and kitchen to find someone. He was not very friendly and just said "I cant do anything about this".

Professional staff...

The accommodation and ambience was attractive in beautiful town.I will come again if my knee condition improves. All in all the experience was worthwhile.the fruhstuck I mayAdd was satisfactory

The hotel is quite large and in a stylish well maintained building. The staff are very supportive to their guests and very friendly. The rooms were in a good shape and a nice selection in different sizes and features (e.g. Bath tub etc). The breakfast had a good choice to chose from and was plentiful. The location of the hotel is about 5 minutes from the station making it ideal to reach by train.

There was nothing really that we didn't like. Possibly access to the hotel when arriving by car seemed to be a little complex.

location in the middle of the center

carpet floors and small bed

The breakfast was very good. They even had fresh squeezed orange juice. The staff was overly friendly and helpful. And the location for me was perfect right in the center of town close to everything.

It wasn’t renovated lately and was old style. For me, the worst was the hard to open doors even in the elevator. The bar was only open until 10 PM Tuesday through Saturday.

The building is beautiful and located next to the park, close to the old city. The staff was very helpful and kind.Breakfast was incredible, including all sorts of milk like options, a fruit press, overnight musli...great!

The shower cabin was old, broken a bit. The room had the smell of an old closet.

The breakfast was excellent and the staff helpful and friendly. The location was quiet, but with restaurants, shops and the train station all in easy reach nearby.

The room maintenance could be improved. The room was very spacious, but one lamp didn't work and another had an empty bulb.