Il Giardinetto

Family owned and we had a very professional 5 year old show us to our room, very cute. The rooms were super clean, great breakfast with fresh baked croissants and proper cappuccinos from their bar. Close to the city center and the cathedral sant’andrea

Nada

The restaurant was excellent as well as the breakfast, very nice staff

A little out dated

Very friendly, welcoming staff. Very clean, quiet place.

I wish there was a kettle in the room.

Charming family-run hotel in good, quiet location, 10 minutes walk from the historic centre. The room was comfortable with a good shower. The restaurant is exceptional. Parking is free on the street outside, and we managed to find a space very close the the hotel.

When we arrived, there was a note on the door with phone numbers, and other guests already on the phone. Someone arrived 25 minutes later to open up, saying she had been stuck in traffic. When you have made a reservation, you expect to be able to check-in on arrival. We were glad it wasn’t raining. If the hotel has a policy of being closed until (say) 17.00 (it is a small hotel with only a few rooms) this should be made clear in the details.

Good

The reception opens only at 17:30. This was not communicated by booking.com. It is also not written on the entrance door. There are two phone numbers written, but at none of these anyone picked up the phone. I was close to look for another hotel, as I thought this one is closed.More disturbing was the service at the restaurant. I ordered a wine from the very extended wine list. The waiter came and without showing the bottle he started to open a different one. When I complained that this is not the wine I have ordered, he noted shortly that the other one is not available. The wine, although much younger was fine. However, at the end I was charged the much more expensive wine originally ordered.

We like because the staff is very kind and friendly. The Hotel is very clean and cozy.The breakfast is amazing.

The position and the lady who welcome us

The room are a bit tired and some renovation

The hotel was well located. Pleasant town and the room was clean, neat, and tidy.

We arrived at the time notified to the hotel and it was closed. Rang their number but no reply. Someone turned up after an hour. No apology.

Nice hotel in good location and friendly staff. Recommend to stay there.

- nice rooms, relatively modern (bathroom very modern)- peaceful breakfast atmosphere and breakfast of excellent quality

- no WLAN reception in the second floor (room 19);- communication very difficult (no English; Spanish doesn’t seem to help much either); - overall a bit expensive for what you get compared to value-for-money in hotels in Aosta/Piemont

The breakfast was very good. The home made apple pie was delicious.... uncredibly delicious ( I took a small piece with me after check out) Unfortunately the Restaurant was alteady fully booked and we coud not have a dinner ...

We chose the hotel because of the photographs of the garden and the description of the restaurant. The impression is given that hotel guests will have access to the garden and the bar. Unfortunately, the restaurant was closed for the whole of our 2-day stay and access to the garden and the bar were also closed. The bathroom of our room was newly renovated and was good. Breakfast was basic but of the 2 mornings we were there, there was a home-made tart. Other than that, there was small biscuits, some fruit and cornflakes, tea or coffee and bought in cornetti. Nothing special. We were allowed to sit in the garden in morning, but were rather rudely asked to leave as they had to lock up and leave to get their lunch. After that, the garden was again closed to hotel guests. If you just want to stay the night and then leave first thing the next morning, then maybe this would work for you. It didn't work for us! The hotel knew that and didn't care.

The attitude of the staff/owner was very poor. We had booked a table at the restaurant and when we confirmed out booking on arrival, we were casually told that they had had a busy lunchtime and therefore were not opening the restaurant that evening. No apology. We asked for recommendations for other places to eat and were told, just look around there are plenty. We went out and when we returned later that afternoon, the bar, restaurant and garden were all locked up and there were no staff on the premises at all. We felt that we ought to have been told in advance that the restaurant was not going to be open and given the opportunity to cancel our booking for the hotel. It also ought to be explained that the facilities shown in the photographs apply to the restaurant NOT the hotel.The bedroom was dark and shabby, very dour. Other public areas for the hotel customers, likewise. The room had aircon and a TV but no tea or coffee making facilities and as the bar was shut most of the time we were there, there was nothing to drink other than water. The bed was very hard and uncomfortable.It is billed as a hotel-restaurant but the restaurant is the main enterprise, and the hotel is an extra which is neglected, and the customers are not treated well. There were no hotel staff on the premises after midday during our visit. The WIFI only works well in the parts of the establishment used by the restaurant, so not the hotel room and not the breakfast room.It is true that it is family run, but the family were not well versed in customer care. I feel that the posting on booking.com is somewhat misleading, hence the very low mark given.

The location was good, the family owners were delightful and the restaurant was excellent. Parking locally was also easy.

The wifi wasn't great.

Hotel run by a family, friendly, very accommodating and helpful. The owner drove me to the PO some distance away. Excellent restaurant attached. Rooms spacious. A good breakfast and experience.

The room was very clean, the bed comfortable and the staff very friendly and very accomodating.For breakfast, a typical Italian sweet breakfast was served - I recommend to try the croissants.I spontaneously stayed as well for the dinner that was delicious, too.

Staff is pretty kind and helpful

Friendly staff.

Not recommended….

No elevator ! Made of “emotional and traditional” but….a matter of taste!

The restaurant is exceptional.

staff very friendly, every morning a different cake for breakfast