ibis Styles Saint Étienne Gare Châteaucreux

What you see is what you get: a typical franchise hotel in the train station neighbourhood. Many little features that make the Ibis become an Ibis “styles” such as decoration, a machine that prints short stories.. Breakfast was ok.

Rooms were cleaned very late in the afternoon. No kettle in the room (but 24/7 coffee machine in the lobby!). The breakfast room had no views or daylight. For those who stay longer (I did) it offers very little oxygen, and I would think Saint-Etienne has better offerings at that price (not sure it actually does).

The staff really make the difference at this hotel and specifically Arussiak who was on reception when we arrived. Not only did she make us welcome she offered us drinks and seats while we were waiting for one of our rooms to be finished, as we were a little early. While waiting she told us about local areas in between serving other guests who she really made feel welcome as well. The beds were very comfortable and the rooms very clean and we had a very good nights sleep especially after driving for over 5 hours. Breakfast was very good as well.

The reception area was a little smaller than expected and if other guests arrived who might have needed to wait as well it could have been quite crowded.

Functional and ideal location. Very pleasant and helpful staff. Great breakfast.

Bedside tables design not so practical.

Close to the station, good breakfast

Bathroom is too small

Everything was ok. The room was comfortable as the expected level based on the hotel description and rating. It was conveniently located close to the stations about about 10-15 min walk to the center

Nothing in particular.

Quick booking clean room.

Free parking

I like the bedroom in general and the decoration.

The breakfast was not well organized, too much people and few staff. We couldn't have a dish and cutlery, only a bowl. Also some food was missing.

Good location.

Awful wifi, pretty expensive for the very basic service.

Wonderful staff; superb location ; quiet comfortable room

Nil

old building and it needs works

the bathroom is completely to renovate

Sufficient

Old hotel poorly refurbished to pretend styled. Very small room for the cost. Just the Location and the breakfast area was nice.The Hotel Parking is a nightmare

This was a last minute booking, we were later than advised and we were met by an extremely helpful receptionist.who helped us with parking and also a good location to eat.

no complaints.

I did like the location, the room, the cleanliness, the air conditioning, and the breakfast :)

Pillows were too light :(

there was no problem with the stay, but I was charged for 3 night by the hotel when I had booked through booking.com, an

location

wifi signal very weak, dropping off all the time, strong smell of paint in room and throughout hotel, very low light/dark in bathroom, undergrounds parking smells bad of fish from adjacent restaurant. Paid for 5 nights in through Booking.com. I left the morning after the first night because I could not work without wifi and could not handle the strong paint smell. The manager would not refund ANY part of my payment. I have never been treated so unfairly.

Great location, right by the Chateaucreux train station and tram stop.The beds are so comfy and big!Breakfast was ok, pretty much what you expect from a hotel breakfast. We preferred going to a local boulangerie:)

The hotel was near to a very good restaurant I like to go to when I am in St Etienne; the breakfast choices were OK,

I travelled very light; avoiding take things that may be confiscated at the border such as tooth past - thre was none in the bathroom.

the friendly personel and the ambient of the room.

parking tax ,a bit too high.

Location

Little bit old, breakfast so la la ...

Good location. Close to trams into the town