Hotel Forum

The hotel is quite comfortable and the room we have stayed was big and very well decorated. Ac was working. It was clean.

Amazing value, a very decent hotel given the country and location. Decent rooms with A/C, large bathroom, low but comfy beds, fridge a welcome bonus. Pleasant decor and environment, decent choice for breakfast from a set menu. Don't expect a traditional full English though from the choice! Lovely staff, particularly in the morning and breakfast service. Ample parking immediately opposite.

Given the cost, not a lot really, it was a comfortable night's stay. No lift.

Very good free parking directly opposite the hotelNice staffGood breakfast

Very powerful air freshener used in the bed room was unpleasant

The hotel is with good location, parking, the stuff are very friendly! Rooms are super clean , the food in the restaurant is good

Except one thing everything was fine.Breakfast was good. Staff was polite.

The guest was given a form where name, date and signature must be filled in, but the form itself is in English and although the card data is not filled in, it is there as a field, which is confusing and misleading. The document has not been translated into the official local language. In addition, when the payer is not a guest on the reservation, the guest has no right to fill out any documents on his behalf and with his data, even less related to payment and in a language she/he does not understand!

Location was good and there was plenty of space for parking.Great variety of food for breakfast.

The door of the bathroom...

Excellent rooms, fast check in, vat invoice no problem at all, clean, strong WiFi. Great stay.

Good breakfast, clean room

the receptionist did not let us know about the hours of breakfast and we lost our first day breakfast. we had to cover the sheets for the blanket ourselves even through it is still cold at night and the blankets should be out

NA

smell of cigaretesnoise of the bulevardpost terminal doesn't work properly

Breakfast is ok and Sasho, our server, was lovely and took good care of us in the morning.

The biggest problem is that we had no hot water for our entire stay, I told them about it every day however they didn't do anything. At the end of the stay I asked if I had to pay full price even though I had to take only cold showers and they said it's my fault for not communicating there was no hot water and demanded full pay which was extremely unpleasant and not up to standard at all to blame me for their lack of service. Friday night and Saturday night there were loud parties that could be heard two floors up and sleep was difficult.

Very good

The breakfast is limited to 2 choices, not good quality of the products. Coffee and juice - from the machines, very bad

Hotel with huge potential.Nice and friendly staff.

Room was nice, but cold and with cigarettes smell. :(

This is the sort of hotel that really deserves a score of 10 based on its magnificent furnishings and small but well equipped rooms, However, when things such as the aircon do not work in the heat we experienced there, then it rather sours the experience! Also it was supposed to have a fridge, but that was missing! We did get one when we complained, but it came with a very awkward extension cord that was in the way, as there was no way of getting the plug into the power point behind the unit as there was no access hole in the rear of the cabinet!

The none functioning aircon that we reported three times to management who fiddled with it but never got it working properly, as when it was turned on the room just got hotter and hotter even with it set to cool the room to 18 C! We had to resort to opening the window wide and to have the door of the room wide open to get a breeze through the room to get the temperature down to a just bearable 24 to 25 C. The damned stupid motion sensor in the bathroom that turned on the light and the noisy fan when anybody went into it at night, or even walked past the open door! As the bathroom had a semi opaque glass door the brilliant light and noisy fan woke ones partner if one went to the bathroom during the night!

Helpful and friendly staff, comfy beds, bright and beautiful interior

in one of the rooms you have to choose if you want the AC on, the lamp or charge your phone by the bed - lack of outlets. the glass door in bathroom that doesn’t even lock and has spaces so you can literally hear everything happening in toilet even if you don’t want to

Good hotel, friendly service, good breakfast - I recommend it.

A vwry new hotel, room was spacious. Good value for money. Staff was polite and helpful.

Not close to city center.

Very friendly staff and very good quality hotel. Street parking, but no difficulty. A very good overnight option if travelling through Bulgaria on the motorway.

Super room,they give me a free upgrade,friendly staff,

Breakfast,no buffet.

Very nice, tasty breakfast, very good coffe, nice helpful staff. They actually don't have private parking lots for hotel guests, but the bloke at the reception on our arrival arrange some :)

Ideally located for us. Parking was on street near the Hotel.

Breakfast was very basic. Choice from menu. Maybe because of Covid. Always left hungry. 2 nights were noisy because of functions at the hotel.