Gros Hotel - Leskovac

We felt welcomed from the start - excellent staff. Room met our expectations and beds were comfy.

The breakfast was a standard continental buffet, and the rooms were spacious and comfortable.

The coffee table had busted wheels and could not be used properly.

Urgent renovation and employee training

The rooms are in poor condition, dirty, stuffy, full of moisture and mold, with poor sound and heat insulation, very little light. Bed linen is dark in color, indicating that it is not washed at high temperatures, beds, pillows and blankets are old and uncomfortable. Breakfast nothing special, but compared to everything else, the best part of the stay. The check-in staff does not have any knowledge about the procedure and schedule of accommodation that has been booked in advance. The ladies at the reception at check out are very kind and aware of all the mistakes they made. The only staff member who knows what to do in this hotel.

The breackfast was great and the personal was very nice and gentile with us. It was clean in the room.

It was hot inside the room even if we had AC. The rooms are small and this also made to be hot inside during the night.

The receptionist was very kind and welcoming. The food in restaurant is ok.

Need of emergency renovation and better cleaning.

We didn't like anything

Although we have stayed at this hotel on several occasions, this time we were very disappointed. The hotel has deteriorated over time, although I think some renovations have been made in some rooms. The smell of cigarettes that permeates the entire hotel is disgusting. The carpet is an indescribable mess, and I am not a sensitive person at all, but this aspect cannot be overlooked. On our return, we were accommodated in a room where you couldn't open the windows, because I think they faced the roof of the terrace, where you would find it full of messes (to put it as nicely as possible) made by birds, dust, spiders...The flies that keep you company at breakfast are something indescribable. The food was not fresh at all, I honestly did not know what to choose to offer the children for food.Unfortunately, I can no longer recommend it even for transit.

The ladies were nice when I checked in. The breakfast was a buffet breakfast, had some good options.

The rooms were run down with old carpet that felt cheap. There was no Coffee offered for breakfast. People were loud till late night by the window.

Good size room, nice staff, value for money. Decent overnight stay.

Breakfast was not the best

They had parking in front of location.

The room was dirty, old sloppy furniture, electrical cables hanging from the walls not looking safe at all. Lot of noise from the adjoining rooms, we could hear very clearly the tv, their voices or any move they made.

We have slept there only one night on the way from Albania so we cannot say much about this place. We recommend also ordering the dinner and breakfast. Good value for money.

The rooms were comfortable and clean. The bathroom was huge, newly restored. Air condition and refrigerator was reliable. The location felt safe and protected. Wifi was fast and constant. Breakfast was rich and diversified. Location next to a gas station and a grill restaurant, or within walking distance to many good alternatives.

Staff spoke little, but perhaps enough, English.

As one-night transit stay it was very well - especially host during check-in. Nice breakfast. Parking places.

Everything was clean, the staff friendly, breakfast very good.

Nice service, good price , local restaurant next to the hotel with very good local food.

Cigarette smell in the room.

Food, area.

Smell from smoking everywhere also in rooms.

The staff is really nice. Rooms are serviceable. It is close to one of the best restaurants in the region.

One of those places where rooms look much better on pictures than in reality. In summary, livable, but nothing special.Somewhat cramped, there was even a little bit of dust in the closets. I would not say the room was unhygienic, but there could be more effort to clean it. Also, the furnishings were some drab brown colour. Dear Gros team, liven it up a bit.

Big roomsGood breakfast

The smell of cigarette smoke in the rooms

Passable

Old too dirty and smoke everywhere

Friendly stuff,good restaurant.

Small room,not so clean.There were towels just for one person even we were couple .Far away from the city.Honestly not value for the money.It’s ok just for one night stay.

It was easy to find qnd in a convenient location. Even thought it was nothing like the pictures, it's still is a good and clean enough place to spend a night in after a long trip. The staff was very friendly.

A didn't like how small the room was, with a very dirty carpet. In order to open the small fridge we had to move the night- stand. The bathrooms were super nice, newly renovated but the rest of the room was still old ,dirty and depressing. Nothing like the pictures on the site.