Atlantida Boutique Hotel

Staff was very friendly. Pool and sauna was great

Room was very small. Shower you hardly fit in. You need always keep finding a staff. Location not great. Definitely not 5 star

Very clean and rather well kept. Excellent service and friendly attitude of the staff.

Absence of the tea and coffee machine in the room.

I recently stayed at this wonderful hotel to celebrate both my birthday and my partner's, and I can’t recommend it enough! The atmosphere was incredibly quiet, making it the perfect retreat. The facilities were top-notch, especially the free spa, which we enjoyed every evening—the spa staff were truly great, enhancing our relaxation experience. We also received a complimentary drink upon arrival, although we sadly didn't have time to enjoy it. The receptionists were very professional and friendly, adding to the welcoming ambiance. Breakfast was delightful, and we had the pleasure of dining with Chef Markus for lunch and dinner. He was not only friendly and professional but also created delicious meals that truly enhanced our experience. Overall, a fantastic stay, and I will definitely be coming back!

The view from our room wasn’t that good and parking comes with an extra fee, though I understand it's due to its capacity.

Facilities, the spa (the highlight of the stay), the Gym, cleanliness

Room AC simply does not cool.

The hotel rooms are okay, but I was bothered by several other things that shouldn't happen in a 5-star hotel.The first surprise is that parking in the hotel garage needs to be paid separately, especially when there are no other parking options available. It's not about the amount; it's more about the principle.The self-service breakfasts and dinners are relatively basic, and the presentation of food in the self-service area is poor. There's often a shortage of certain dishes, and the presentation of food is quite unappealing. The buffet is often overcrowded, and cleanliness could be better (e.g., dirty menus...).There are tea-making facilities in the rooms, but there's no instant coffee, which would be highly desirable. The explanation from the reception that this is not standard is inappropriate.The drink selection at the bar is very limited, for example, only 4 types of beer.The staff is generally very friendly, but unfortunately, there are also some exceptions.

The spa services, staff and facility was 5 star

The food was not 5 star and was very mediocre for a 5 star that we have experienced at other 5 star facilities. Also the young kids that were there were with their families were not well behaved and no supervision was done on them with yelling and running around even in the nicer restaurant.

A stay at the Atlantida hotel is a pleasure for all the senses. Visually beautiful and designed for every guest's comfort, impeccable staff, perfect spa center and excellent cuisine.

Highly polite staff Highly exceptional servicesVery very clean rooms Very polite and pleasant receptionists

Free room upgrade, swimming pool, evening entertainment on the terrace and/or lobby

The fee for the parking garage was a bit of an unpleasant surprise

Beautiful property and amenities. The room had a nice view, great bed and shower. Location was fine, just a short walk down hill into the park and plaza.

I don’t think that the air conditioning in room 403 is working correctly. We had it set to 21 degrees C and it was still very warm! We had to open up the doors and windows just to cool off the room at night. Then the mosquitoes started coming in. When we closed up and just ran the air conditioner it ran continuously all night which told us that the thermostat wasn’t working. The air blowing was not very cold… when we called to reception they said 21C was the coldest you could set it and told us to keep the blinds closed. We did! And of course that defeats the purpose of paying for a view room. Here we are in a 5 star hotel and had the worst night sleep!

Excellent breakfast and nice swimming pool

The bar closed very early

The only good thing was the spa and especiallly the massage. Both of them were really skilled and friendly. The spa was very lovely.

This was an absolute dissappointment. Truly negative experience. We were expecting a luxury 5 star hotel to recharge. The receptionist was very unwelcoming and didnt help at all when we wanted to book a massage. Nobody offeres to help with our bags. The room was very basic, maximum 3 star, nothing aesthetic or luxurious about it.the hotel needs some serious refurbishment. Even the bottle opener was just a piece of easily breakable plastic... The food was the biggest disappointment after the amazing reviews. The waiter spoke in a confusing manner with poor english. He tried to help but there was nothing on the menu without dairy in it. Eventually they prepped some chewy meat and unsalted baked potatoes for us... At checkout they never asked how our stay was....And we paid about 2x the originally extremely expensive price due to 4 drinks and 2 massages and a parking. Costing over 600euros for 1 night for a really unpleasant experience.

very friendly staff, comfortable rooms, great spa area, good food selection, everyone is very caring, the hotel is very cozy

not very good air conditioning in room, different cleaning times every day, weird garage door

very friendly staff at the reception and in the restaurant. I had an amazing huge room.

Good location. beautiful view.

we need take towels from room for going to the swimming pool. it’s wired. Why they didn’t provide it at the swimming pool are?also room was a little bit old. I think they need renovation.

Great location! Nice rooms and wellness.

The rooms and halls were too cold. It was nit possible to raise temperature in the room. That was problematic when coming from very warm wellness areas. I dod not feel good amd comfortable in cold rooms in February

I was lucky to have stayed when the hotel was only half full so it was nice and quiet. i loved the wellness centre and the fact that my 10 year old son could be in there with me. a lot of hotels have it for 16+. The personnel was warm, welcoming and obliging. Full score of 10 for the staff.

The food was not quite the 5 star that I would have expected. On the pricey side. The bathroom was very tiny. it was hard to turn in there.

Good choices for a breakfast, comfortable beds, very nice wellness.

The room was cold, even though set to 24C. It was no way to heat up the room. In the bathroom we only got 2 hair conditioners but no shampoo.

Delicious food, lovely and helpfull staff, comfy rooms, great wellness options.

Just pillows but that is a personal preference.

very good atmosfer, very good rooms, jacuzi and relex. very good breakfest

say that its heated ..the water in the pool was cold for me.its to far from the avtivities