Hotel Vitarium Superior - Terme Krka

Breakfast , location

The building needs an update

Quiet place, good room.

No fruits for breakfast in the middle of the August. The first hotel without fruits for the last 20 years.

Nice hotel, the spa and saunas are good.Our room was great.

I think the price is too high for what you get.Also, it's a nursing home for elderly, not really the atmosphere we expected to get here. I think they should be more clear about it.

Everything that was outside of the actual hotel property

- [ ] No available massages on Saturday - the main reason we came- [ ] Nobody letting me know that we needed to book in advance - we figured booking a suite at a spa would be enough of a heads up that we want to use the spa facilities. I also checked the website and it said “direct access to thermal pools and the wellness center” it doesn’t seem so direct seeing as how we don’t have access- [ ] Outdoor pools are closed on Friday - second biggest reason we came- [ ] 99% senior citizens - we were vastly unaware that this was going to feel like an old folks home (this isn’t the vibe we would have chosen during our honeymoon).- [ ] Worst tasting water we’ve had in Slovenia so far which is really unfortunate- [ ] Constant aggravating squeaking noise coming from the radiator in the bathroom next to our room- [ ] The fact that we had to consent to spam email to be able to use the WiFi- [ ] Found out that we can only eat at the low end restaurant which is not very good at all when there are two other nicer restaurants. I was never given the option to have the nicer restaurants because I would’ve happily paid extra for good food for us. This has been the worst food we have had since arriving in Slovenia 9 days ago.- [ ] Air conditioning barely works, I couldn’t cool down for hours last night with the air on full blast

The spa and the staff was nice.

Hotel seams quite outdated.

Perfect location surrounded by forest, very fresh air, verity of pools inside and outside and in the park, a lot of trails for hiking, delicious food. We have been there again after and plan to stay one more time

The breakfast is fine. Food quality became little better and slowly improves after COVID.

The thermal swimming pools are cold. The outside swimming thermal pool was completely and extremely cold. Nobody was swimming there. In previous years the outside pool was hot and well working, but now the hotel administration saves money and does not make a proper hot temperature in outdoor pool at all and even indoor pools are quite cold. In general service at this hotel totally declined after COVID and the staff is relaxed and not working at a proper level as before. They just milk KRKA holding owners for salaries and are not motivated or just spoiled by the pandemic relaxation.

nice and clean hotel

the pool area was very disappointing. the girl at the reception of the pool area is unfriendly. she gave one small towel to the family and with such a dissatisfied look, as if she was giving away her last towel. The sauna area is paid separately, but it is open only from 12 o'clock. there are not enough free sunbeds around the pool! Sit only on the floor. When I asked the pool staff if they have more sunbeds, he just left. We won't come here anymore

We came almost at midnight and everything was already prepared. we want to thank the reception for a fast check-in and fast check out. Also we appreciate the bio food at the breakfast. The hotel is situated in a nice place with lots of greenery.

It is not a new hotel so the furniture is kind of old but it was clean so we didn’t stick to this minus.

Everything was perfect and the staff was really nice

KNIDLY STAFF

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Everything was fine. it’s good to know, that this is a treatment and rehabilitation center and most of the visitors are of advanced age.

Everything is perfect. Staff is very kind and polite. Nature around is amazing.

Superb

Passable

Exceptional

Exceptional

Good

Very good

Exceptional