Hotel Spa Rusałka

The purpose of my visit to the area was to carry out some personal research into the activities occurring at Sobibor in 1942/43 – I chose this hotel for my 2-night stop as there are no hotels in the immediate Sobibor area and a perusal of available properties on booking.com indicated my choice would seem suitable for my needs – location (local area), relatively easy access by road and promised facilities.This hotel is located on the eastern edge of the lake at Okuninka, which is a tourist resort very much like any seaside resort found anywhere in the world - it has bars, fast food establishments and general entertainment, and is well-suited to families with children. The lake also has a number of water sport facilities.The reception staff spoke excellent English - I had no problems at reception.My room was of a very high standard for a 3-star hotel. The décor, layout and furniture was excellent. Each room has it's own balcony, with table and chair, for sitting outside.There was a TV, but everything is in the Polish language (no foreign language channels).Car parking was available – cost is 20 Zlotys per night.The hotel describes itself as "Hotel Spa Rusalka". The spa facilities were a small Jacuzzi (NOT working!!), a resting area (with three recliner beds) overlooking the lake, a shower, a steam room and a sauna. The spa can only be booked for a minimum party size of 4 (or more) persons and costs 100 Zloty (£20) per hour. There are no massage facilities on offer.There was an indoor bar facility (see below) with adjacent indoor seating which overlooks the lake - in addition there is lakeside outdoor seating linked by stairs to the bar. There is also the restaurant (see below), where breakfast was taken. Breakfast was very good with a choice of hot and cold food and should cover all tastes.The hotel cost was excessive considering the lack of basic facilities - no bar, no restaurant!!!!!!

I stayed two nights - the bar never opened - the 'excuse' given was that they do not open the bar when it is windy or raining!!Likewise, the restaurant did not open - I had to eat elsewhere each evening.

Location

We booked a four day stay at Hotel Rusałka for 3 people - there was 1 bath towel in the bathroom and a face towel that was torn! We had to buy our own towels! The room was not cleaned throughout our stay, even the toilet paper was not replenished.Breakfast - small selection, not nice. We will definitely not return to this place.

Great location, private parking, clean rooms.

Staff promised to fix a soap dispenser but never did.

ThHIS HOTEL WAS SIMPLY AWFUL, HORRIBLE, & MET NONE OF MY EXPECTATIONS. It described itself as a "Spa" and as having a restaurant on site. We arrived on May 13 only to find that it was the "off-season" so no spa and no restaurant. It was dark, rooms were not updated at all--and had a very musty smell. The mattresses had plastic on them so God only knows how old they were. I would not take off my shoes. The WATER smelled so badly that we did not shower or use it to brush our teeth! The included breakfast had basically no food. 2 other people were in the dining room and had taken what little food there was. On check out the computer wasn't working so I couldn't get a receipt except from the till. At one point we discussed sleeping in our car rather than staying in the room. NO NOT STAY HERE! The young woman at check-in was nice and suggested a restaurant, but that was the only nice thing about this place. I

If you say you are a spa--have a spa. If you say you have a restaurant--have a restaurant. Turn the lights on. Update the rooms. Install a water filter. Soundproof your rooms. I would NEVER stay in this establishment again. I'd rather sleep in my car.

Very helpful staff! The restaurant was able to cater to my needs. The bed was comfortable.

The lighting in the room was very low.

The breakfast was fine. Traditional Polish meats, cheeses and scrambled egg. It was enough to set me up for the morning journey. Also a lovely view over the lake.

Location

We get rooms in the oldest side hotel.

We stay here every year and recommend it.

The personel was great. They helped us with everything. Even beyond the usual wishes. Thank you very much for all your help.

Good

Food

Very good

Exceptional

Pleasant

Pleasant

Very good

Pleasant

The breakfast was amazing!