Hotel Astoria

location

poor breakfast with low quality products.paid parking, but not available parking spots.

location was good Breakfast was really nice very good selection

The reception when we check in didn't told us that the last entry to swimming pool was 7.15 p.m we arrived 11 of us at 7.30 p.m and unfortunately she couldn't let us in Selection of beer at the bar was only 1 Town in the evening is dead not pubs around to go for drink with music and just chill

Very good breakfast in a very nice restaurant room. The location of the hotel is optimal for visitors to enjoy walks, spa facilities, ski and other winter activities.

The breakfast was good. The rooms were clean, but a bit dark.

The sauna placed in other building and doesn't belong to the Hotel. Hotel provides only a discount for the Sauna and Pool. The sauna closes at 20:00 and you have to come for two hours, so it's not really comfortable to use. The dinner menu is a bit poor but expensive. So it is better to have a dinner somewhere else.

Spacious clean room with balcony and everything you need in.Very nice and new furniture

Not much to do for treatment or spa in the hotel (all outside although it's just opposite the building)Dinner variety is very limitedCheck out is at 10:30!!! Never heard such early checkout throughout hundreds of hotels we stayed in.Although not too many visitors during our stay the receptionist didn't even suggest an hr or half an hr late check in

Very central in Jachymov which indeed is a small place. Very clean and comfortable rooms at a very good cost/benefit level. Affordable prices at the separate SPA that is also a serious establishment. If you want massage and extras the prices are normal. It is hard to find restaurants in Jachymow after 19-20 hours. However, after the buffet of the hotel finished, they made an effort to cook for us a la carte. The breakfast is good above average standard. It was for us a very positive surprise.

We had to discuss why we as EU/EEC citizens living in Germany only have Passports. It was hard to explain that passport is maximum ID…..However, we managed to get our room in the end. The beds are really hard, but no big deal.

Great staff, nice restaurant. Big room.

Towels could be better.

The size of the room, the position of the hotel, the breakfast and the availability of Sauna/SPA/Swimming Pool (upon extra payment but with discount) in the connected building in front of the hotel were big plus especially considering the good price!

The (wall to wall) carpets in the room were quite old and worn out

The location is ok.

The Wi-Fi doesn’t really work in the rooms and the beds are not comfortable at all. Small pillows and weird bedsheets (towels ?!?!). Totally overpriced.

- modern, clean and spacious room- very good family option with big 2room apartment- good location to ski and hiking area- very central with lot of opportunities around- good breakfast

- WiFi didn’t work- breakfast could be more various

The suit was big enough and had a balcony. A sauna and swimming pool is close.

Supper includes poor amount of dishes, but in general is OK.The supper ends at 19.30.

In the middle of the village, close to taste restaurant and pub on the opposite side of the street uphill. Parking for a car in front of the hotel, on the street. Breakfast was fruitful, and enough to be satisfied.

Nothing. Everything was fine.

The facilities were excellent; the room was spacious and of high quality. The cafeteria, adorned with large windows offering a picturesque view of the spa park and a waterfall on the opposite side, was very pleasant. Additionally, there were beautiful hiking and walking trails located conveniently near the hotel.I encountered a minor issue with my bill, as it had been issued under my wife's maiden name, posing a challenge for my expense reimbursement process. However, when I approached the reception the next morning, the problem had already been resolved, and I was promptly provided with the corrected bill.

Not happy

PRICE, It ended up that I paid 190 Euro, 1 double bed and 1 folded bed to sleep one person. We could not put the 2 kids on the bed at 12 years old, boy and girl, cant do this as not correct, so girl sleep with mother in double bed, son had pull out bed, and I had kitchen chair for sleeping on. We make it clear we need 4 beds or 3 as minimum and it dont work. Now looking at using other Websites and not booking.comPrice was meant to be 180 and to pay more, WHY?

Very nice location, easy to start hikes or bike rides in the forest. Swimming pool across the street also okay. Food was excellent value for money

Difficult to park

The comfort+ room was very nice and super clean with a beautiful forest view. The bed was also very comfortable, not too soft not too hard with a good set of pillows.

We had some troubles checking in because booking put a wrong number of people for different rooms. Moreover the hotel didn't do the requested twin bed in one room. We were lucky that during the check-in a more senior receptionist stepped in to make sure we get the rooms we need. Also, having slippers would be great because of a cold bathroom floor.

Very flexible and communicative staff, parking slots in front of the hotel (new for us after the year), locked room for bicycles, pets welcome. Aquapark just opposite the hotel. Hotel in a nice quiet location, with a super starting point up to Klinovec. Gluten-free breakfast.

Excellent location, super friendly, kind and helpful staff. The room was spacious and quiet and there was a tasty breakfast with plenty of variety and options.

nice place to stay, nearby SPA, touristic attractions

coffee for breakfast could have been better

Staff was very nice and helpful

The restaurant was closed a bit too early. It should be open until 21.00, but we were told at 20.20 that it is closed