TERRESENS - Hôtel Le Cristal Lodge

The beds were comfortable, we loved the spa area and sauna especially after a day on the slopes. The location is very convenient a 5 minute walk from the main ski lifts. The decoration is lovely.

The rooms were so dark, which was frustrating as I was planning to do some work there, but in the evenings it's impossible to see. There needs to be a vending machine in the lobby, as it's not possible to get any drinks between 10am and 6pm.

Good location with a small walk to the nearest ski lift. Plenty of room to keep skies and boots on the groundfloor with separat lockers. Stayed in the hotel building with breakfast. Calm in the mornings, not feeling crowded and a good breakfast. Daily cleaning of the rooms. Nice staff.

The restaurant was good but the menu wasn't breathtaking... Lots of restaurants in walking distance from the hotel so no big issue.

Super location, very clean and modern inside, comfortable beds, and a lovely spa area. Reception staff and room service staff were lovely and helpful.

Services such as drinks are only available in the morning and evening, there should be at minimum some water available in the reception area for during the day, or a drinks vending machine.

Very clean establishment. Comfortable and located near to the town so you could walk in for drinks or dinner. The spa area was nice. Staff were friendly and helpful. Breakfast was great.

Not really a dislike...but in the evening don't go out without the entry code! Several of us did. Much amusement attracting the attention of people in the rooms to let us in.

Very nice and clean.

The lighting in the room is terrible, I understand the "mood" lights, but they are useless and I had to use my phone torch to look through my luggage, the walls being painted black doesn't help either.The Good light is by the door, would be helpful to have one closer to the bed ?

Beautiful view! Comfortable bed

Not cleaned properly, I saw hairs on the floor.. you can hear the street and there is no airco

Room was clean and well equipped. Parking was convenient. Spa was nice.

Walls are thin and we had a child in the next room that was very loud.

A super cute small chalet, separate bathrooms is definitely a plus! I wish we could have stayed longer.

Maybe the lights… really quite dark

Very modern, clean, warm and comfortable. Good quality breakfast, lovely steam room and sauna. Staff were very friendly. Great location

Hot tub was luke-warm, and quite small- and there was often lots of children in it using it more like a pool… which was a little disappointing.

Location was amazing. Only 0.2miles to the gondola.

We have had our rental van scratched whilst parked in the hotels parking lot. When we kindly asked any cctv footage , they said they dont have any cameras around the hotel. Thankfully we had full insurance so it won’t affect our trip but i would suggest that it would be helpful for the customers if there were cameras for carpark.

Smart, clean, comfortable and convenient

The bedrooms were pretty dark.. would have been good to have a brighter main light

Brand new, very clean, 5 minutes walk from the ski lifts.

Well appointed, comfortable and warm. Good location but a walk to the lift of about 5 minutes.

Late check in time (4pm) as we arrived in resort at 1pm carrying skis, boots and luggage and were told that reception would not open til 4 pm. There was no one to greet us or advise us where we could leave our luggage. We had been up since 3am as we had an early flight from the UK so we were really tired and keen to get checked in. Didn’t like the outlook from our apartment as there was a high wall and a bank directly in front of our balcony so couldn’t even see the sky from the windows.

Modern, stylish, clean, great location. Friendly and welcoming staff. Super heated boot room.

I loved having an elevator. On motorcycle journeys through the Alps, a lot of the hotels require walking up two or three flights of stairs and it gets old. This hotel was great.

a pleasant surprise

early closure of bar

Good quality of the rooms

The staff was very gentle, the clear is more Than good. Trust me it is the best in the region!

The staff was the nicest people and so attentive

The bed was hard

Amazing breakfast, super cool interior design. Happy place. Will be back for sure.