JUFA Hotel Erlaufsee

Modern, clean, good breakfast

Location was a bit scary

Was surprised by the installations, the indoor amenities (like tennis and football courts and a huge kids play area) and the spacious and comfortable room, with a balcony to the inner garden.

Apparently there was a free voucher for the ski lift, but the front desk staff didn’t tell us about it. As we were there for only one night, I couldn’t double check it after I’ve heard about it.

We really liked the tourist card we received from the hotel, it is a big plus. The accomodation is located in a calm and nice place, not very far from the lake.

The breakfast had less variety compared to other Jufa hotels.

Location is exceptional, both Erlaufsee and Mariazell is a walk away (<2km), breakfast and dinner buffet are versatile, fresh, well rounded and fairly priced. All but one employee were exceptionallly kind, helpfull, invested in the client. Interior rooms were great, as well as exterior. Gym has modern and well rounded machines offer. Not cheapest hotel, but not overpriced for the above mentioned.Will come back again. Especially if any aktions appear :-)

One employee not really interested in customers, but could had been also 2 bad days for the person. All other employees were incredible.

sauna, great breakfast, kind staf, dog friendly, nice quiet place

i missed a little pool in the sauna area and also a fringe in the hotel room

Location was good and a very short distance to Mariazell. Room was clean and breakfast was fine. I was not travelling with young children but this would be a good place to do so with lots of activities and room for them to be active.

The walls were thin and we ended up beside a guest that had his tv up too loud until 3am. Pillows were too soft.

Inner playground , space outside in the room.

There were a lot of students in the hotel. Dinner is only available very early (from 18 to 19.30). At home we usually have dinner at 20 so we went there around 19 and soup was not available, nor chocolate mousse. But we paid 17 euros for each adult and 11 for kids. Basically we paid 45 euros for 2 dishes of meat, rice and potatoes. 20 euros would be enough. Until 22.30 a lot of screaming around in other rooms by those teens... since we were traveling with a 7 months old we would like to know before this information.Swimming pool (they claim available in another Jufa Hotel) was not available. Since we chose this hotel because of dinner and swimming pool we asked to check out one day before but was not possible and we paid the whole price.

Two separated bedrooms, very comfortable. Excellent breakfast?

Not dislike, only slightly surprised that newly built hotel part it was easy to hear neighbours

The hotel is clean, the room is big enough. The breakfast was delicious. The hotel staff is helpful. I can recommend the hotel.

It was a little far from the center, must use car to reach it (or 20-30 minutes by walk).

We spent two nights here in late October. I liked the location, it was quiet and perfect for relaxing after hiking. It was worth ordering the buffet dinner at the hotel in addition to the accommodation. The room was spacious and comfortable. The staff was very kind and helpful. We are going to come back for sure.

Staff is friendly and helpful. Facilities are great for kids. Location is quiet and relaxing. Nice bouldering wall.

Maybe a little bit less salt in the food and more healthy and light choices.

The indoor playground for kids is very convenient. It has a football court if kids like to play. Breakfast was very tasty. Good pizza and Drinks at the social area in case you were late for dinner :) Spacious and modern social area and there’s a pop corn machine all day long :)

Would be great to have a pool and the restaurant open until at least 10pm

Almost everything. We liked particularly the sport facilities and the location: close to the beautiful Mariazell and Erlaufsee - great hiking trails around.

COVID measures (this is essentially the reason for my negative rating). I was asked in the registration form whether I was tested, vaccinated or recovered. No other information was requested. Nobody checked anything. Nobody (staff or guests) were wearing masks. Never (me and my son were the only onen). Safety distances were not respected. And so on.

Exceptional

Poor level of English.

great vegan breakfast

no vegetarian or vegan food option at the cafe on the arriving evening

Good breakfast, friendly reception.

Very good

Superb

Superb

Superb