Falkensteiner Residences Triforet

Clean, very good location, good breakfast

Strange rules, heavily understaffed, expensive

Perfect placeGood view Very comfortable apartmentYou come by car and relax few day in good way with nature and good foodBeds are 10/10

Resort is beautiful and the rooms were amazing. So good to ski on to the resort

Reception staff weren’t always the friendliest. the restaurant staff were chaotic and unorganized. I think the hotel is under resourced. It would have been a 10 if they sorted that aspect out

The resort is amazing! Loved all the amenities, hikes, and attractions. The breakfast was worth it all! The breakfast is at the resort restaurant and is a little bit of a walk regardless if you are staying in the chalets or hotel room. But it is a very enjoyable walk! Upon reading reviews by other guests, I took the advice to get the Pyhrn-Priel ActiveCard, and I was so glad I did! It is so convenient to use the gondolas, but we would pay so much if we didn't have the card. Also, the road to the hotel is a toll road, so if you don't have the card, you're paying 14€ every time. The card can not be bought. You need to message the host after booking to request it. Also, there are a lot of attractions you have access to with this card, and this card is accessed through an app where all the nearby attractions are listed. Be sure to use the gondola that goes down to Hinterstoder as you get to see beautiful views that you dont get to see when driving down with a car. The staff at the resort was very friendly and helpful. The resort restaurant was great but we went there once as the menu is not that big. There are other restaurants on the mountain and a few more down in the valley. Check the reservation requirements and closing times as they close early. Spa was nice, with different options such as the steam room, dry sauna, quiet room, biosauna, and massage room, but it is for 16 years and older and is a clothes free zone. There is an indoor parking garage you can reserve for a fee or an outdoor parking area that does not need a reservation. Do not make a request for parking if you are not planning to park in the garage or you will be charged for it. We enjoyed our stay, and we would definitely come back but for longer as some attractions are only available on certain days/times like farm tours.

The following, by no means, diminished the enjoyment of our stay, but it would be great if it was improved. There were no hooks for hand towels in either the bathroom or the toilet room, which was very inconvenient. Also, the trash cans in the bathroom and toilet room are so small we had to request extra trash bags during a 4 night stay, since no one told us that you just put the trash can outside your unit door and it will be changed for you. Also, it is inconvenient that there are no extra pool towels in the pool area. So if you forget your towel in the room or your towel is soaking wet and you need a dry one for the next day, you need to go to customer service every time. The towel bar dryer only works for a few hours in the evening, so if you have a lot of wet clothes from the pool, they will most likely not dry out.

Beautiful mountain setting.

Hard to get to and there wasn’t the usual room service and help with luggage you would expect at their prices. Housekeeping only comes if you and can be charged.

Fantastic location + access to the cable car liftsWell equipped and super comfortable roomProfessional and welcoming staffGreat breakfast

The pool was busy

Location. Breathtaking views. Breakfast.

Nothing. I guess, I would prefer to have AC, but I understand why.

Perfect ski in / ski out location

Little bit lack of restaurant opptions due to resort isolation. After 3rd day it is boring

Location and interiors

Pool and spa area was too crowded. Full of kids disrespecting the relax area and spa rules.

Organization and the welcome at the beginning of the arrival, also the place and the 24 h reception

All was fine

Nice area, tasty breakfast and helpful staff there, easy communication overall, wellness area provided enough fun for small kids even, proximity to the ski lifts, nice interior design, and rooms perfect even for small children (we don’t like excessive decor and such things due to kids)

Nothing actually

Very quiet at night, Soundproof. The staff is very nice and the location Is Superb

Boutique hotel, very stylish, service is perfect, food is great , spa is nice. Rooms are perfectly designed for families. Everything is new

Only one restaurant

Good location for skiing and snow. The hardware is nice, pretty rooms. The team at the lounge and reception are friendly and helpful.

We had reserved a chalet and marked that we are traveling with our baby (less than a year old) The crib was placed in the living room as there was absolutely no space in the bedroom.You should not even be able to select a chalet when you input your child’s age. We stayed one night at the chalet, one of us had to stay in the living room sleep on the sofa which is not something you want to do when you pay over 300 euro. We were then given a few options for the remaining two nights which was nice.We traveled with our dog, there was not even a water bowl placed the first night, considering you are asking 25 euro for dogs per night. There is no daily housekeeping service, for a hotel that charges these daily rates, I feel this is minimum. During our entire stay (3 nights) we didn’t receive housekeeping service, not even towels being refreshed or trash being taken out. Again Considering the price point, you would expect some sort of amenities upon arrival in your room. There was not even bottled water in the room upon arrival. The mini bar was empty.

Top view Everything is very clean and nice

No proper arrangement for parking left us to park at the garage without knowing its cost extra. The dinner can be improved but the breakfast was excellent.Had a problem with shower head (was fixed on the day after I told the reception)

There was a good amount of snow and the chalet was of good quality.

Super unorganised staff. no help with luggage to the chalets, so we had to carry with 2 kids all of our suitcases through the snow downhill into the chalets. No food available apart from take away.

A newly built hotel, very modern and thoughtfully designed. We rented a chalet—a small, two-story house equipped with a sauna, kitchen, artificial fireplace, two bathrooms, two bedrooms, and a huge spacious living room.The reception and staff, in general, were very friendly and helpful. We did encounter some issues with the drain spigot in the bathroom, but it was fixed quickly and with good humor. However, I would recommend replacing this type of spigot as its design is rather unusual, i would say even strange.The area around the hotel is a paradise for skiing enthusiasts. Words can’t do it justice—you really have to see it for yourself.The hotel is situated at an elevation of 1,400 meters, ensuring plenty of snow even when it’s raining in the valley. However, you’ll need chains to drive up there, as the road can be tricky with snow and ice.Breakfast was excellent, though it’s served in another building about a 5-minute walk away. The walk, however, is a pleasant one with breathtaking mountain views, so there’s no reason to complain. The restaurant staff could improve table management, as tables for 4–6 were sometimes occupied by just two guests—though they were likely enjoying the mountain views with their morning coffee.The InterSport shop on-site provides all the ski equipment you might need, with friendly staff and reasonable prices.We also tried the skiing school for our 8-year-old daughter. While I’m not sure if the group lessons were worth the cost, the private lesson made a significant difference.To sum up in a few words: this is truly a snow paradise!

It was a great location but its also busy place because of ski place.

The Chalets were comfortable but you need to do a grocery shopping before. Or you will not have the chance to have something.

I had an amazing experience at the hotel, largely thanks to Aslan, who worked at the reception. He was incredibly professional, kind, and always available to assist with any request or question I had. I truly felt that he cared about the guests and went above and beyond to ensure that my stay was as comfortable and pleasant as possible. Exceptional service like this is rare, and Aslan definitely made my stay much better. Thank you so much for the outstanding service!

very low light in apparent

Very beautiful apartment, well equipped, beautiful pool, spa area and view to the mountains. Comfortable beds. Friendly and helpful staff. WiFi worked well. Family friendly.