Schlosshotel Bergzaberner Hof

The hotel is centrally located, the staff friendly, our room was comfortable. The breakfast was excellent offering lots of high quality choices.

Our room was opposite of the restaurant bathrooms, which bothered us during the evening. Carpets in the corridors were worn and not very clean. While our room was reasonably comfortable, the bed was quite soft and the faux leather headboards were quite worn with large greasy looking patches.

The location is perfect for any activity in the region. You can hike, bike or try the wine in the many wineries. We liked it a lot

Absolutely beautiful hotel, pristinely clean, loads of character to the property and our room was stunning. The staff were all so friendly and went out of their way to be helpful - the service was impeccable. Wonderful selection for breakfast too. I would actually take a detour in order to stay here again.

Honestly nothing, it was wonderful

Super located in the heart of Bad Bergzabern.The room was very nice, clean and well equipped The hotel staff was very welcoming and always there to answer my questions.

I really liked my stay. The only thing I mentioned at check out was, that my mattress was very soft. The staff confirmed they will double check the quality.

Lovely hotel in the centre of this pretty little town with parking.

We arrived on a Monday night and a lot of places are closed on a Monday evening. However, we did find a lovely little restaurant to eat in

Very good location , easy free parking. Large very modern room with an excellent shower system. Mini bar. Breakfast was good with lots of options. All the staff were really excellent.

Just that the hotel doesn't have a nice lounge bar.

The hotel decor was beautiful, and the room was very clean. The staff were very helpful and extremely friendly. The location is directly in the heart of Bad Bergzabern, and there is ample free parking only about 50 meters from the hotel entrance. Finally, the breakfast variety is one of the best I have experienced, and everything was very fresh and tasty! (The attached photos are of the parking area close to the hotel and the breakfast area).

I cannot think of any negative point.

The staff was very friendly and helpful with questions. The room was also fine for my purposes

For work purposes the room was not ideal - it was missing a small table to work at and the space on the counter was occupied by the TV and Tea/Coffee maker. However, the staff organized a table for me.

Enjoyed your breakfast. Nice Location. Good Organisation.The scrambled eggs were to dry.

Kitchen was closed. Alternatives just until 8:00 p.m.

The location, ambiance, staff and breakfast

Very good location

The upper rooms are only accessible by stairs, which was for us ( 2 of 3 were disabled) very difficult. They were so kind to switch one room to a suite at the first floor. ⁹

Location

The staff would not allow you to sign in a minute early. It was clear that everything was about cost.. A complimentary bottle of water would have been nice. The staff at the front desk should learn to smile more. It helps improve Customer Service. The kitchen staff members were exceptional.

Very good

I had to wait more than 20 minutes for my check in due to the unavailability of the staff. They preferred to tinker :-(

location, confort, especially the bathroom!

there is no elevator to second floor, only to first floor!

Great stopover while travelling through. Family room perfectly accommodating 2 adults and 2 kids. Wow, the Shower/bathtub

Nothing really

Really nice room. Nice original design. A mix of old and architecture.Food excellent and different from the normal fare.

Nothing really, but would have been good to know that a booking was required for the restaurant.

Friendly staff, great food, both dinner and breakfast were excellent. Wellness area was also very good. Everything was very clean and well maintained.

Breakfast was awesome! The staff was super friendly. The hotel is situated in walking distance to the center close to the castle.

The environment, the room

All the restaurants were closed..

Excellent coffee at breakfast.