Hotel El Rondón

The place and location

The staff very unprofessional and the awful communication with them, not answering phone, chasing them for the door code etc...Will not recommend it.

Lovely setting and really well appointed. Member of staff who checked us in was really friendly.

What we didn’t know and weren’t told was that the bar/restaurant was closed until 8pm. We went into town for a drink then came back at 8.20pm but the restaurant and bar were still closed with nobody around so we went hungry. In the morning we left about 8am, still nobody around and unable to settle the bill etc. Shame as it was a great place otherwise. Apart from someone had pulled the aircon controller off and it didn’t work so I had to open the French door all night to keep cool.

Late check in via Whatsapp is a good flexibility. Hotel is good for short stays, good value for money

Some facilities need to be fixed/renovated. the bath glass leaks and after the shower there is a huge puddle on the floor, which is slippery and dangerous. The door bottom turned black already so that leakage has been there for quite a while.

was decently clean.the room had all the necessary things.the bathroom and toiled also had all the necessary things.The place was very quiet overall with a few exceptions.

air conditioning was making some rattling noise.the bed was listed as a coupe , instead it was a double single one beside the other, also very uncomfortable mattress.there was no code (to get into the hotel) provided about how to check in we had to call the number , I only got the code for my reservation and nobody was at the reception at any time i was there.

Nice room. Blackout curtains a lifesaver.

Air conditioner didn´t work. The blinds refused to go down once I had raised them up. It´s quite a walk from town centre.

The room has good views on the valley with mountains, very quiet. To me hotel did not meet 4-star expectations, more like a 3-star. But for the price it was definitely a good choice

Wifi was barely working, there is a fiber optic in the village, but in the hotel speed and signal were horrible. Not all the plugs were working.There is no fridge in the room.

The room was nice znd the staff were very helpful and pleasant

The journey over the mountains to get from Avila

A lot of space and clean.

Far from city centre.

This is a hotel and training school for the hotel industry. Everything was exceptionally clean and the food was good. Parking is ample but not undercover{motorcylists) There is a bar just down the road and an excellent public outdoor swimming pool across the road.

Needed more staff in the dining room . You will have to speak a little Spanish .

Room was nice and clean. Just on the edge of town

The air-conditioning was right over our heads and you couldn't turn it off. We had to block the vent to sleep

Very clean, comfortable room.

The restaurant was closed, I was advised to eat in the village but failed to find anywhere serving food at the time I wanted to eat. It was a bank holiday.

Beds and sheets were very nice. Beautiful view from the room.

Not enough staff around to assist. Very limited choices for dinner.

Room is good, comfortable bed. Restaurant offered dinner, local wines are very good. Lots of free parking place.

Breakfast wasn't available, not so competent receptionists. Long way to village.

Hotel tranquilo.Personal amable.

What a horrendous service

People, lack of attention, lack of quality. Not a bad place, the staff is a clear example of the overall failure of this business

Good

Exceptional

Very good

Superb

Disappointing