Hotel Bienestar Termas De Vizela

location and breakfast

old room

Staff was amazing very helpful very professional and polite

We have nothing bad to say about our stay at the hotel is just great

friendly, clean, quiet, big bathroom, modernized….

The receptionist was extremely helpful in arranging for a series of taxi journeys which allowed me and my friend attend two football matches in the same evening with the minimum of hassle. The breakfast was great value.

Hotel seems recently refub and clean.

rooms too small nothing like images, dinner options really poor.

location was good.staff were friendly. breakfast was consistent quality with other portuguese hotels (generally pretty good). didn't get to try the thermal springs, they close earlier (8pm).

sheets were not clean, found a couple of dirty plates at breakfast. sorta moldy shower. Just does not meet the 4-star expectation that was advertised.

Maid service was excellent - desk staff very efficient - location is superb - good power outlets by bed - good aircon - strong shower - good toiletries

Mattresses are a bit cheap and the towels were wafer thin - furniture a bit basic and bare bones

Very nice stay at Hotel Bienestar Termas de Vizela. Professional and friendly staff, very good wifi, spacious rooms and access to the Vizela baths for guests of the hotel. There is also an easily accessible parking. The breakfast was quite good with portuguese products such as pasteis de nata. We really enjoyed our stay and we will be back! Thank you

A little noisy because just on the road. It didnt bother us but ear plugs could be useful if the room has road view

I really like the property, the staff was great and we like the spa. The restaurant lowers the grade, very poor options for dinner taking into account the few options in town.

The hotel is very charming, clean and the staff very helpful and professional.

Great location, the staff is really helpful and friendly.

The bathroom could be refurbished, and the shower could have more water pressure.

Character,location,cleanliness

Breakfast had a nice variety and everything was very tasty.

Everything was great. Could have more parking spaces at the hotel, but it is in the center of the city, so it's understandable. A free of charge parking area closeby was supplied as alternative.

The hotel exceeded my expectations. Everything is renovated, the room was very comfortable, huge bed, air conditioning is perfect, never too hot nor too cold, the breakfast was excellent and the Thermas... OMG, perfection! I don't remember when I felt that relaxed.

The street noise might be uncomfortable for more sensitive people, for me was ok, but I would recommend staying in a room more distant from the street. There was a small infiltration in the bathroom ceiling with a bit of mold. Still, I had such a pleasant stay that none of those problems affected my grading.

The staff are amazing and so helpful. The rooms were clean. The location was great.

the room looked nice and the manager was very nice.

The spa closes at 5pm so you cannot go in there unless you stay more than 1 day. The receptionist didn‘t speak English but the manager tried to make it up for it and reimbursed us some part of the money and arranged for us to go to another pool. It would be nice if the hotel indicates on the booking.com page that the spa is closed in the evening. The breakfast was also not the best

All the staff and the location in the city.

The cost-quality relation. For the price that was paid, the conditions should be better. The breakfast was ok but not up to the standards for a 4-star hotel. And the price did not include access to the thermal areas. The room was also ok but there was a scent in the air (not so good, probably due to humidity).There is not much free parking nearby.

The spa was really good and the staff is friendly and the hotel is cheap, if they improve on the breakfast and on climatization, this would be an amazing choice value for money

cold room, room next to the street, so we were cold and listening to cars passing by all night. there was no parking for the hotel and the street was filled by cars. the breakfast had stalled croissants, the bacon was cold and by 9am there was no more eggs and they didn't refill the custards are not that good.

Location .

I ask for 1 big bed, they give me 2 small beds with wells under.

Perfect location - just 2 minutes walk from the centre of town. Breakfast was great - plenty to choose from and all fresh. I forgot my phone charger but reception lent me one for the duration of my stay. Room spotlessly clean and bed made every day. Air conditioning worked well and was much needed!

Nothing - all great!

The staff was amazing. The breakfast has lots of choice: from cereals , to bread to sweets and FRESH FRUIT . Rooms clean. Spacious .Quiet sorroundings