Borgotufi Albergo Diffuso

Absolutely gorgeous place, to go back to as a couple, not with the kids. For all the families that were there they could definitely make it a little more family friendly. Kids can’t use the Spa after a long ski day, Spa isn’t even included in the hotel price so budget it as an extra. Both in house restaurants were excellent, and the breakfast was fresh and abundant. Staff were very friendly and competent. Just too bad for the not so friendly “family” policy coming from management, otherwise would have been perfect.

Very good breakfast, complete with territory producs, chef made, very rich and very good service

Tags on the breakfast plates not always present. Sometimes bread and yoghurt arrived late

We kindly received an upgrade on our room

There is currently building work going on but once it’s finished will look good and there will be more facilities. It is a work in progress and there is more to come.

The breakfast was beautifully presented and everything were good and fresh. Restaurant staffs were really kind and attentive: all their plates are meat based but when we told them we are vegetarian chef made a wonderful full course meal for us. Thanks

Their airconditionner was not working well. Since it is the first year they installed the airconditionner - so I was told - it seems not enough for these hot days in Italia.

location

room and spa

Beautiful environment, historical and clean rennovated room, convenient access to the room by a car.The terrace is perfect for a glass of wine! The staff were very helpful and arranged for us a visit to bell manufacturer in Agnone.

There was no restaurant in the small village.

Staff, setting, Spa are the best things

Nothing, everything great

Nothing. The room was cramped, one small window onto the road outside. Food truly terrible. The ravioli was so gritty I sent it back. The waitress tried to convince me it was truffle. I’ve never had gritty truffle ever. One other occupied table in this deserted restaurant, but they have a no dogs policy. So in an empty restaurant in an empty village they uphold this odd policy. This is a development on the edge of a decaying village. Didn’t even try breakfast. Yet they get good reviews. All I can say is that their guests have exceedingly low expectations.

Everything

I love the concept of converting the old village houses into a hotel complex. The hotel staff was very polite and helpful. I liked very much the breakfast area, where I enjoyed excellent views over the surrounding mountains. The room itself was quite comfortable, however it had first signs of ageing (like couch in the entrance). The breakfast was tasty and made from local ingredients.

Frontline staff were very friendly and helpful, nothing suitable on the menu so chef was willing to accommodate, would be better to have different diet options on the menu in the first place. it’s the management/directors who hold the purse strings who don’t want to spend the money on making improvements

Room was ‘shabby’ in need of redecoration; cracks in wall, patches of damp/discoloured paint,dust, cobwebs, spider in kitchen area. Spa swimming pool had mould all around window, peeling plaster, large window cracked glass, dirty windows. Automatic doors wouldn’t open, steam room not working. Having to listen to an angry chef berate the staff one night. Was not advised in advance of building work taking place.

Welcoming and kind staff Extra activities available (visit of the garden, walk in borgotufi with stars observation)Excellent restaurant and client service

Village outside the hotel was not charming and with no activity/services/restaurants available. Need to do 15-20 min by car (roads bumpy) to get to a nice village Missing fitness roomSpa overpriced for the facilities

The place is just perfect. A very quirky old village just converted to a high standard hotel.They managed to keep the original charm of the small cottages but with a complete modernisation. They are comfortable, warm and cozy. The staff was just perfect and being able to help with any request we had. They also provided a babysitting service last minute for 7 kids, which was amazing!The spa is just the cherry on top

Nothing I can think of

We traveled to this hotel on recommendation and were pleased to have passed such a wonderful time at this hotel. The room was beautiful, the location was quiet, and our meals were delicious. All staff were helpful and friendly. Check-in and out were super easy and quick. We’d definitely be back!

Nice apartments. Very very good restaurant!

Swimming pool is only by reservation. You have to pay for it, 25 eur pp and 15 eur for kids. It is part of the wellness. They should mention this on booking. Because it was very disappointing not being able to swim as we had booked the hotel in part because it had a pool.

Stairs and lack of rails

Restaraunt

Okay. Far too many stairs to get to your room.

Endless stairs and hills to get to your room.

Superb

Very good

Superb