About
Hotel Helvie offers air-conditioned rooms with a private bathroom. Some rooms have views of the park. The hotel offers free Wi-Fi and a swimming pool. A flat-screen TV with satellite channels and a private bathroom with a bath or shower are provided in the rooms. Hôtel Helvie is located in the spa town of Vals-les-Bains next to a park and near the casino. Guests are invited to explore the hotel’s tree-lined gardens. Located in the heart of the Casino de Vals-Les-Bains park and boasting a shaded terrace, Circus Bistro offers a creative and seasonal menu. You can taste local products through a simple but inventive cuisine. From truffled ravioli gratin to Ardèche trout and meats in sauce, there will be something for everyone! The property is 32 mi from Cévennes National Park. Private parking is available on site. Couples particularly appreciate the location of this property. They rate it 9.0 for a stay for two.
28 Reviews
- Cleanliness
- 8.5
- Staff
- 8.9
- Location
- 9.1
What Guests Say
- “Good location, friendly staff and good breakfast”
- “Secured parking, close to the park”
Top Amenities
- Casino
- Swimming Pool
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Double Room
- Air conditioning
- Bath or Shower
- Crib(s)
- In-room safe box
1/4Junior Suite
- Air conditioning
- Bath or Shower
- Crib(s)
- Desk
1/4Deluxe Double Room
- Air conditioning
- Bath or Shower
- Crib(s)
- Hair dryer
1/1Standard Double Room
- Air conditioning
- Bath or Shower
- Desk
- In-room safe box
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What Guests Loved
Based on 28 reviews
Pros +
- Good location, friendly staff and good breakfast
- Secured parking, close to the park
- The "luxury" room was acceptable, but very overpriced. We did not try the restaurant.
Cons -
- - The interior is a bit dated. - You need to ring a bell or call to have the parking opened (it was raining cats and dogs when we visited so not really fun to get out of the car)- Our toilet smelled- the breakfast is great if you like sweets. Less healthy options
- Not 4 stars, no water kettle, very expensive drinks menu , housekeeping very lax , no replenishment of toilet paper, shower gel. English speaking very limited.
- The staff were friendly but partially incompetent/insufficiently trained. The reception did not provide any information about the hotel services. The bar was hopeless, no service, no atmosphere, very limited choice.The breakfast was, like the rest of the hotel, simply not up to the standard of a 4-star hotel.No comfortable outside sitting area, not even at the pool.The hotel is best described as shabby-genteel.
Good location, friendly staff and good breakfast
- The interior is a bit dated. - You need to ring a bell or call to have the parking opened (it was raining cats and dogs when we visited so not really fun to get out of the car)- Our toilet smelled- the breakfast is great if you like sweets. Less healthy options
Secured parking, close to the park
Not 4 stars, no water kettle, very expensive drinks menu , housekeeping very lax , no replenishment of toilet paper, shower gel. English speaking very limited.
The "luxury" room was acceptable, but very overpriced. We did not try the restaurant.
The staff were friendly but partially incompetent/insufficiently trained. The reception did not provide any information about the hotel services. The bar was hopeless, no service, no atmosphere, very limited choice.The breakfast was, like the rest of the hotel, simply not up to the standard of a 4-star hotel.No comfortable outside sitting area, not even at the pool.The hotel is best described as shabby-genteel.
Very comfortable hotel, friendly and helpful staff, very good breakfast. Everything was just fine.
What a lovely hotel, beautifully furnished. We only stayed one night but will definitely be back again. Perfect location in Val les Bains. Friendly and helpful staff. Breakfast was very good. Plenty of free parking. We didn't use the pool but it looked lovely.
We stayed on a Monday night so the hotel restaurant was closed. The hotel did recommend another restaurant and kindly made a resvervation for us.
EASY TO FIND,GOOD LOCATION EASY PARKING,GOOD ROOM GOOD SERVICES
very confortable bedroom and quiet hotel, well located in the city center.
The hotel is well located in the centre of the lovely Vals-les-Bains town; it is possible to walk to some good restaurants (we didn't book the Michelin star restaurant in the hotel in advance so missed out on that!); the staff were very helpful and attentive; the rooms were clean and comfortable; the pool is small but fine for the kids when no one else was around!
Nothing much to say here; perhaps it would be nice to be prompted to book the hotel's Michelin starred restaurant upon booking the room? That's our fault but a prompt on Booking.com might be helpful!
Fantastic chef and brilliant food. Extremely helpful staff.
A bit difficult for disabled person I was traveling with - difficult to get down steps to outdoor dining area.
comfortable & clean
Very good
Exceptional
Exceptional
Everything was so perfect : location, staff, cleanliness, comfort, amenities etc ...Thank you to all of you'sAn example to follow ...Therefore, I highly recommend this hotel/restaurant
Good
Superb
Great place
Very good
location, service, staff
nothing really
Bad
Amenities & Policies
Amenities
Activities & Things to do
- Casino
Swimming & Soaking
- Swimming Pool
- Fence around pool
- Heated pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 3 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
5, Rue Claude-Expilly, Vals-Les-Bains