Hotel Zum Kanzler

Friendly staff, decent breakfast, clean

WiFi not working in my room

Superb breakfast, lovely staff, wonderful location. The room was fine and the bed comfortable. Outdoor seating at the restaurant was comfy, the hotel has a nice atmosphere, and the food was good.

The carpet needed cleaning and the shower was awkward.

The staff was really friendly! And the food delicious! And there was a huge festival outside the hotel, so altogether it was a marvelous trip and very spontaneous but cool :)

There was nothing to complain :)

Stolberg is an unexpectedly charming town. The main road is lined on both sides with a seemingly unending row of similar-styled 4-storey half-timbered buildings, and Hotel Zum Kanzler is located directly in the centre of town where the main junction is. There’s barely any traffic, however this was not a quiet stay. We were in the hotel on the Friday night and there was a band playing outside, and people sitting out past midnight. The next morning we were woken early to the sound of benches and tables being set up, and then the thumping party music started at 9am! As we were checking out, a brass band was playing, and a market was in full swing in all directions. It was lovely to see that the town had an atmosphere, but this might have been bothersome to other travellers. Our room had 2 single beds parked away from each other, which was perfect for our requirements. We had dinner in the restaurant and were happy with the standard of food. Breakfast was confusing as was eventually shown to a table away from the breakfast room, and not offered any coffee. Perhaps the market outside was confusing matters??

Although the hotel is 400 years old, the decor is from the late 20th century, so in need of updating. Even the music in the restaurant was all 80’s tunes, making you think you’d gone back in time. They do accept card payments though (in case you’re wondering!). There were plenty of staff, but most not keen to help us. Seems it was always left to the one and only English speaking staff member to check us in/out, and to serve us in the restaurant.

Location was excellent, hotel restaurant food tasted delicious, check in staff was very cheerful and friendly, rooms were a bit old but very clean and had all basic amenities.

The cleaning staff came to knock on our doors at 1020am when check out time was 11am. We reserved two rooms and for one of the rooms, our friend was in the bathroom when the cleaning staff opened the door and started cleaning without checking if anyone was inside. One of the rooms also had some problem with the shower head.

Nice and clean hotel.

it would be nice to have a kettle in the room as it is a usual standard in most hotels.

Good

Room didn’t have a proper window to look outside

Nice staff, good food

Superb

Exceptional

Pleasant

Excellent hotel

Very good

Good

Very good

Very good