2 Star Hotel

Hôtel Le Neptune

12 Rue De La Plage, Soulac-Sur-Mer, France View Map

Hôtel Le Neptune1/10
Hôtel Le Neptune photo 2
Hôtel Le Neptune photo 3
Hôtel Le Neptune photo 4

Hôtel Le Neptune

Penny
Hi, I'm Penny! Ask me anything about Hôtel Le Neptune: rooms, rates, amenities or policies.

About

This hotel is located on the main street in Soulac-sur-Mer, just 164 feet from sandy beaches. It offers terrace dining from its ground floor restaurant with views of the sea. Free Wi-Fi access is available in the guest rooms. Each of Le Neptune’s rooms has a private bathroom. A continental breakfast is served every morning on the terrace. The brasserie-style restaurant and bar is open every day throughout the summer. Le Neptune has a pedestrian shopping street just outside the door. Soulac-sur-Mer Train Station is 0.9 mi from the hotel.

12 Reviews

6.1Pleasant

What Guests Say

  • “Nice hotel and its very close to the beach. Neptune also has a bar / restaurant serving good food.”
  • “I stayed here in 2021 and nothing has improved ( see my report July 2021)”
Show 12 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Have a question?

Ask Penny, powered by AI. Answers are taken from property information and reviews.

What Guests Loved

6.1
Pleasant

Based on 12 reviews

Pros +

  • Nice hotel and its very close to the beach. Neptune also has a bar / restaurant serving good food.
  • I stayed here in 2021 and nothing has improved ( see my report July 2021)
  • It is a great location, right in the heart of Soulac, close to beach, shops, bars etc. Some of the staff were lovely.

Cons -

  • The owner is a rude unpleasant person> Soulac is a wonderful little town - just DO NOT stay at the Neptune
  • Er, where do I start? This is such a waste as it has the potential to be an amazing hotel but quite frankly it seems to be falling apart. Two amazing roof terraces but so dilapidated we decided not to risk it. The room was ok but again, just shabby. Underneath the hotel is a popular bar/restaurant and it feels like this is the centre of attention but I couldn't find another hotel in Soulac so there's no competition and it's probably full all summer. Could be amazing but it's not. Add that to the gentleman in charge of breakfast who'd obviously graduated from the Basil Fawlty School of Hotel Management....don't expect a coffee refill and for the love of god don't try and take your coffee outside!
  • No wifi, no air-conditioning, noisy. No staff available. Decrepit, aging facility with minimal maintenance undertaken. It advertises air-conditioning and wifi but neither work. Very noisy due to local nightclubs. Security for bikes was not lockable.
9MarkPosted on: 9-18-2024

Nice hotel and its very close to the beach. Neptune also has a bar / restaurant serving good food.

1HowardPosted on: 7-29-2024

I stayed here in 2021 and nothing has improved ( see my report July 2021)

The owner is a rude unpleasant person> Soulac is a wonderful little town - just DO NOT stay at the Neptune

4JanePosted on: 7-21-2023

It is a great location, right in the heart of Soulac, close to beach, shops, bars etc. Some of the staff were lovely.

Er, where do I start? This is such a waste as it has the potential to be an amazing hotel but quite frankly it seems to be falling apart. Two amazing roof terraces but so dilapidated we decided not to risk it. The room was ok but again, just shabby. Underneath the hotel is a popular bar/restaurant and it feels like this is the centre of attention but I couldn't find another hotel in Soulac so there's no competition and it's probably full all summer. Could be amazing but it's not. Add that to the gentleman in charge of breakfast who'd obviously graduated from the Basil Fawlty School of Hotel Management....don't expect a coffee refill and for the love of god don't try and take your coffee outside!

1ChristopherPosted on: 6-18-2023

Location was central

No wifi, no air-conditioning, noisy. No staff available. Decrepit, aging facility with minimal maintenance undertaken. It advertises air-conditioning and wifi but neither work. Very noisy due to local nightclubs. Security for bikes was not lockable.

2SébastienPosted on: 8-28-2023

la situation de l'hotel

la propreté

10SamanthaPosted on: 7-8-2023

A massive thank you to all the staff, who were so nice to Raffi (5) and made his holiday very special.

10MarkPosted on: 9-8-2022

Great location and close to the beach.

7JohnPosted on: 7-19-2024

Everything

8PwinckelPosted on: 9-21-2023

Very good

7NoelPosted on: 4-12-2022

Good

Amenities & Policies

Amenities

Food & Drinks

  • Restaurant

Media & Technology

  • Free Internet Access

Kid Friendly

  • Family Friendly

General

  • Pets Allowed
  • No Smoking Rooms/Facilities

Guest policies

Check-inAfter 12:00 PM
Check-outBefore 11:00 AM
InternetFree Wi-Fi is available.
PetsPets are allowed. It is free of charge.
Room RatesAll rates displayed are for two guests unless otherwise noted.

Important info

Restaurant hours: Open for breakfast, lunch and dinner every day from 1 April until 30 September. From 1 October until 31 March, the restaurant is closed on Mondays. Check-in and check-out times 01 October until 31 March: Check-in: 12:00 until 19:00 Check-out: 08:00 until 11:00

Location

Hôtel Le Neptune

12 Rue De La Plage, Soulac-Sur-Mer