About
Set in the Malerreka Valley, Balneario Elgorriaga offers stylish rooms with countryside views and a mini-bar. The spa features thermal pools, a sauna, Hammam and a fitness center. Guests can enjoy oriental massages as well as olive and chocolate therapy at the Balneario Elgorriaga. All the spa facilities, the swimming pool and the beauty treatments are available for an extra cost. The décor of the Balneario Elgorriaga is inspired by water and aims to provide a relaxing setting. Wi-Fi is offered for free in public areas, and all areas are nonsmoking. Surrounded by valleys and mountains, Elgorriaga is just 19 mi from the border with France. There are many interesting villages nearby, such as Elizondo and Santesteban. San Sebastián is an hour's drive away. The Balneario’s restaurant offers buffet meals. The café opens from 10:00 until 23:00 (00:00 at the weekend).
41 Reviews
What Guests Say
- “In a beautiful area. Friendly staff.”
- “Vegetation around is nice”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
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What Guests Loved
Based on 41 reviews
Pros +
- In a beautiful area. Friendly staff.
- Vegetation around is nice
- Location is truly amazing, rooms are very comfortable and the team in the hotel is really nice and helpful. Very good option if you want to do hotel+spa in the area,
Cons -
- We paid 18 euros each for a buffet dinner but the quality was quite poor. A little expensive for what is offered both for the room and the food.
- The staff is to busy to help. Nothing much to do other the super salty pool, poor selection breakfast, rooms are far away, no AC, pool schedule and having to walk in inside the same bathroom but different aisles is ridiculous, to get a towel was a big task, hotel store is bad, food quality was not good, tv super old with bad sound and not enough channels. Too expensive for what it is. Too many old people, felt inside the Coccon movie.
- Found it a bit pricey and the breakfast could have been a bit better, but all in all it was a great stay!
In a beautiful area. Friendly staff.
We paid 18 euros each for a buffet dinner but the quality was quite poor. A little expensive for what is offered both for the room and the food.
Vegetation around is nice
The staff is to busy to help. Nothing much to do other the super salty pool, poor selection breakfast, rooms are far away, no AC, pool schedule and having to walk in inside the same bathroom but different aisles is ridiculous, to get a towel was a big task, hotel store is bad, food quality was not good, tv super old with bad sound and not enough channels. Too expensive for what it is. Too many old people, felt inside the Coccon movie.
Location is truly amazing, rooms are very comfortable and the team in the hotel is really nice and helpful. Very good option if you want to do hotel+spa in the area,
Found it a bit pricey and the breakfast could have been a bit better, but all in all it was a great stay!
Not very nice dont go there
The fact that we were limited to one Hour a day in the spa and expected to book that hour for the rest of the stay. We wanted to be free to come ang go as we pleased.We have stayed in other Sps hotels never had restrictionsThe staff on reception were very rude and unhelpfull. Only speaking Spanis and very aggresiv when asked if they spoke English.This spoiled our holiday. I would advise people to look at other places,I would not go back again
As a health reatreat thsi place is great. I reccoment that you must do the full spa treatment, it is better than advertised adn great value. Anybody who has not tried a float bath must!
Dinner options
Cool architecture, very friendly staff
Spa, only old people, no English speaking staff, terrible food in the restaurant (barely edible)
lovely retreat in country location. spotless rooms.
buffet dinner and breakfast ok at best. few unappetising dishes amongst the selection.additional 17 euro to use pool also a bit steep.
The spa excellent and there was a nice walking route departing from the hotel.
the food at the restaurant was not very good, and the buffet was like a school one, a bit shabby. And it didnt smell nice for like of ventilation. Windows closed! The cafeteria wasnt nice either.
Bainuetxeak natura eremu zoragarria du inguruan, Doneztebe herritik gertu. Logela handia eta erosoa zen. Hala ere, ez genuen berogailu bat itzaltzea lortu eta bero handiegia egiten zuen. Gosaria oso goxoa eta oparoa. Spa zoragarria. Aparkatzeko arazorik ez.
COVID 19aren aurkako neurriak zeuden span eta zenbait gunetan gehienez bi/lau pertsona bakarrik egon zitezkeen (saunan eta flotariumean). Jende asko zegoenez, kasu batzuetan denbora dexente itxarotea tokatu zitzaigun.
hotel location, Good size room
We had thin sheet and no extra covers were available. We had to swith on the heater on which I thing unnecessary in warm day!
The spa.
The price is too expensive. The suite is so far away from the spa and its big but it hasnt got too good tv, not jacuzzy...The spa is good but the restaurant is so expensive to be a buffet.
The staff didn’t understand or speak english very good. There wasn’t any AC in the room.
The staff didn’t understand or speak english very good. There wasn’t any AC in the room.
Self serving. Food was good and hot
el circuito termal
la chica sudamericana de recepcion
Facilities were very nice
Overly complicated check in system. Too much for staff to have to do.
Exceptional
En general todo
Superb
Exceptional
Very poor
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Indoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Errotaldea S/N, Elgorriaga