Landgasthof Zollhaus

Nothing!

The owner was rude and obnoxious. The property was not fire safe because the exit door was locked and required a key. The property is noisy because it is adjacent to the motor way and train tracks. The restaurant was closed two of the three nights of our stay and the closest restaurant is a 30 minute walk away. The hotel was closed and locked when we arrived in the afternoon. The shower was crummy because it had some weird shower curtain arrangement. I regret staying at this accommodation.

The location!!! Near the lake!!

The beds were not comfortable and the shower too small

I liked the location, and that there are spacious parking places for the cars. Also, I liked the cleanliness of the room.

I didn't like the treatment of one of the staff. She didn't like that we came a little late to breakfast. We came at 9:30 instead of 9:00. They finish serving breakfast at 10:00. So we didn't understand why she was so mad. Also, we looked at the breakfast, there was almost nothing left when we came, so we left and ate somewhere else.

Nice view over the lake. Good fish in the restaurant.

Rooms were super warm, train tracks right next to the hotel. The restaurant underneath the hotel was also loud. Limited breakfast with not fresh bread.

Clean, safe, efficient. Beautiful location

The location of the lake being opposite was the only best thing.

We paid a lot for the rooms and the service was not welcoming at all. Manager appeared stressed. For the breakfast items, we had to ask for things and felt shy as it was very calculated. Also if vegetarian make sure you double triple check as our breakfast platter was mixed initially which they then corrected.We didn't appreciate the workers hanging out their laundry in front of our window view!

Very friendly staff and very nice location.

It was hot if we closed the windows, and there was no AC and we couldn't open the windows since there was no net and flies / moskitos / wasps will enter.

nice family hotel in a good location. Not too noisy but next to the railway (quiet) good parking good food. Train service was great. Nice staff at food service

was quite a walk to the station and town which we did in the rain a few times. Taxi was expensive

Good breakfastConfortable beds

No gluten free optionsRoom for 6 people only with 1 bathroom. Better w 2 bathrooms

Welcoming and kind stuff, good breakfast, good location if you travel by car.

Lovely location with easy access and view on lake and mountains. Excellent starting point for futher travels. The restaurant was excellent. Comfortable, fresh and clean room. Not exessively luxuriously. Very accomodating and friendly staff.

I do not think they had airconditioning as there was a fan... but it was not warm when we were there...They served a swiss breakfast with bread and cuts at the table. I you like a buffet breakfast with plenty choise then you will be disappointed.,,,

The room was very clean and the bed so comfortable . Staff friendly and available.

Location with garage to store our mountain bikes. Light airy bedroom with plenty of space. comfortable bed. Excellent Dinner. Helpful staff.

A kettle to make Tea / coffee in our room would have been a useful addition.

Location near the lake was lovely. Breakfast was good and staff helpful.Small park for the children was nice and allowed the little one some space to run aroud.

Expensive for the room but Switzerland is an expensive place to stay.

the room was very nice. The evening meal was very good, although I found it a bit pricey. The road below is quite busy. The breakfast good. Overall it went well. The parking lot is very large. Pity that there is no shelter for motorcycles ?

The breakfast unfortunately did not match together with the dinner the night before in the restaurant. I was quite disappointed that there was no buffet, and that food items were just brought to the table without asking us what we wanted, such as the cold meat and cheese plate. And coffee could have been brought in a small carafe, with real milk as well. There was no fresh fruit or yogurt either. Also, I do not understand why they asked what time we would like breakfast the night before. People wake up when they wake up. It is not a private home; it's a hotel, and the breakfast times are listed on the prospect. The staff was an hour late. When it says 7am, someone needs to be there at that time, customers or not. The bread, and buns were not very fresh, or they really need to find a new bakery. I am very fussy as I cook a lot at home, so my standards are quite high, but one pays almost 200Fr. for a small room, so the breakfast which is included is important to get right. If you want to continue in this way, offer a lower room price, and make breakfast extra, so people can choose, and make it clear what is on offer before. Most people like to start their day with a healthy and substantial breakfast, especially when travelling. I had asked about having some eggs, but after saying she would ask ,the subject was not brought up again. While eating breakfast, another gentleman told me that he was also disappointed. I really think you need to make some positive changes. It reflects a lot on the overall experience. I enjoyed the night away, but would not come again, or really recommend the place to others. Constructive criticism will improve your sales.

Also, when people do not have cars, and are travelling by train, one is left with the only option of walking from Giswil to your place, which is about a 30 minute walk. On a hot day, with extra things to carry, it is really not the best way to arrive at your destination. Perhaps you can think of a solution where you can coordinate a shuttle, at least once a day, or offer to have a taxi available at a certain time, just once a day. Your check in times could coordinate with these pick up times. The cost of a taxi is only twenty francs, but if it shared with others, it is not a big or extra expense. It adds a lot to the overall experience.

very clean. well equipped. nice view of the lake.

our room is a little small. it was hot and we needed to open our window and it was a bit loud because of the restaurant downstairs.

Wonderful hotel really in front of the lake. Amazing staff very helpful and friendly that really make you feel like at home.Incredible food for dinner, it was a memorable dinner in front of the lake. A place to enjoy and return many times.

Convenient location, clean room, friendly staff, nice terrace views.

Basic rooms (not the room pictured on booking), basic bathroom.

I liked the Train passing by the Hotel every now and then.....not always we get to see this....and it was not a noisy train. Staff were very sweet and accommodating. It was Off Season so we brought our own food & the Hotel heated it up for us & provided us Plates ? & other cutlery. Vehicle Parking area was good & empty ....again I guess because of the Off Season. The Sweetest Land lady provided us very nice soft extra Blankets on request....God Bless her Abundantly ❤.

No Elevator....and nothing much to explore in the Surrounding areas of the hotel. Breakfast was good....but I guess limited Crossaints & Bread because of the Off Season..but thats ok. Room & Bath area was a little conjusted....elbows keep ramming into the glass door as u bathe.