TUI BLUE Sylt

The location near to the bridge and the good customer service in the reception and restaurant.

It has a strong focus in families vacation, but it's not advertised as such. Even having an only adults schedule for the spa, we found many families with kids there during that time.

The apartment was very clean, the staff was nice and helpful all the time, and the spa had nice facilities with different activities going on. It was easy to get to the city and you can even rent a bike right outside the hotel. We had our little dog with us, so it was really pleasant to have a lot of outdoor seating places and could bring him to the restaurant/bar’s terrace. We would definitely come back!

The walls were thin, so you could hear your neighbors or people outside. The gym could be improved, but it works.

Very good breakfast. Room could be better but staff was good and professional. Great locaiton for a chill holiday and very close to the bus station to the Westerland

Swimming pool, location restaurants as backup.

Blinds (Rollos) in the room didn't work so bright room from early morning. Was not repaired despite us asking twice over phone to reception and once in person at front desk.

The sauna and the room

The dinner was not good and only the rests, they did not replace the food at the buffet. For the breakfast, too many people in line for the juices and coffee machine. They should think about having more options to serve the drinks. Food and bread were average.

Close to the beaches and the facilities and apartments were fantastic value for money

We really like our room because its spacious, clean and perfect for family.

It would be better to have an oven toaster.

Out of season, I paid 100€ for a great room, it's impossible to complain about that. I would have liked a higher floor, which I asked for but didn't get, and I would have liked a ocean view, but that cost more, and I had not paid for that. But we were still very happy with the "appartment like" room, and had a very nice breakfast in the restaurant in the morning.

Das Apartment war gut. Der sternhimmel im November ein Traum,. Halbpension gut.

Nice location of the hotel; the hotel room was equipped well

I was really awfully treated by the one of the receptionists of the hotel. I have to admit that during our stay there was a pretty windy weather, so it happed that wi-fi was out of service. I was gently trying to clear this problem with the staff. As the „solution” I was told as well gently - to clear off, because it not the problem of the hotel for the windy weather and the wi-fi is treated by the hotel as a free present for the clients. They are not obliged to supply it. They could if they would like to… just like a gift. So I asked him for the reason of putting „free wi-fi” as a facility, offered by a hotel? I would chose another hotel. So in this way I had to pay from my own pocket for the wi-fi, that supposed to be as a part of the service during the stay. This attitude was outrageous: „do whatever you want to do but it’s not my problem”. I was never treated like that. I would write the name of the receptionist - but he refused to reveal it. Beware of tall black man with foreign accent.

Rich breakfast with everything you want, the most delicious omelette I ever ate (and we travelled a lot!), great SPA, kids area we did not try that's why we will return :) This is not just a hotel is a resort, many things offered there. We travelled a lot around the world (US, Australia, Europe, Maldives, Caribbean etc) and planned to return here next year, a totally different nature and experience in Sylt as anywhere else and this hotel added to it! We had a room with a small garden and kitchen, perfectly clean, all facilities, we felt perfect there and sad to leave! :)

Everything was just perfect, thank you TUI Blue Sylt!

I like the facilities in TUI Blue Sylt so much. It is a great destination for family with kids we liked so much and we will most likely come back

The beds were a bit not so comfortable

Beautiful location and d property, family-friendly. .

the price was very high

Fantastic family friendly hotel with lots of activities for kids. Highly recommended for families. Short walk to the amazing beach.

Great family resort! Lots of kids activities, amazing pool. Very nice apartment with kitchenette.

10 min car ride away from Westerland center, meaning you couldn’t easily access other restaurants or activities.

Nice Location and Nice spa

Never had so slow and incompetent staff

Location was good

Long check-in and check-out times Check-out at 10am rather unusually early Very uncomfortable beds - we could hardly sleep High additional costs and penalties (loss of a towel or spa card - 20€???) Towel exchange every 5 days - earlier against additional costs No parking at the hotel - only across the road with an external provider (again additional costs)

I was a bit sceptical as the TUI Blue Sylt seemed like one of those bigger holiday-house conglomeration for mass tourism. However, I was very positively surprised, the in- and outdoor facilities were very good. The staff overall was very friendly and welcoming. The apartments were large (we had a two-level apartment) with comfy beds, very good kitchen and bathroom facilities and a balcony. The sauna was very close by and very good as well. The cherry on top was the breakfast, buffet, but so many choices and all very tasty and partly even freshly prepared before your eyes. The same goes for dinner, which we had to book additionally (more on the expensive side), but also buffet with many very tasty choices. The hotel area is very close to the beach, which is great for an early morning or evening swim. A local bus stops about 50 meters from the hotel area. Last but not least, we also used the bike rental facility at the hotel, which was very good as well (good bikes, E-bikes, for an ok price, and friendly rental guy). Would come again.

The hotel is very pretty. Our accommodation was a two-story apartment with two bedrooms, kitchen and a living area. The bedrooms were spacious and beds were very comfortable. The kitchen was well-equiped with everything you might need. Over a rainy weekend we really appreciated the central heating. We visited the spa and used predominantly the sauna area. Fabulous. Bus stop is 5 minutes walk from the hotel and is perfect for travelling around the island. You really dont need a car. We only had a quick snack in the resturant but the food was delicious and well priced for Sylt.

The water in the pool was little cold and parents with children occupied all the sun loungers. We had to wait to check out for about 20 minutes and staff had to adjust our bill for inaccuracies.

Amazing place, nice rooms (apartments), swimming pool clean, modern and large.Location is very good with nice beach next to the hotel and a lot of activities to do.

Only issue was the understaff personnel. Team was clearly under stress due to lack of people, specially for restaurant & breakfast.No room service could be improved as well.