Kristiania Pure Nature Hotel & Spa

room setting, however the heating system and the jacuzzi were not properly working. we requested support to the staff that did not solve the issue. restaurant and staff were up to the standard

the SPA is far below expectation. the SPA opens in the afternoon only, so not a real spa, the swimming pool was accessible to children (it's not a family hotel but a SPA) so it was noisy) from the opening to 5 pm, so it was noisy and not enjoyable, after that you had to leave to prepare for dinner as the restaurants close early in all areas. The Turkish bath and Sauna were not good, there was not staff in the spa. we booked a room with jacuzzi, however the heating system and the jacuzzi were not properly working. we requested support to the staff that did not solve the issue.

The location!

I didn't like a lot of things! 1. Breakfast, eggs-eggs-and again eggs! Guys, for money that we paid, is a shame to have just eggs when is about hot food! 2. Staff, at breakfast we had to wait to be serve, I was in front of her waiting to be served, and she was talking with someone else, she didn't even had the intention to serve me, until I make her an observation!?‍♀️?‍♀️?‍♀️3.The lock door was unfuctional, they didn't care at all!!!4.The shampoo and gel and all you want to use for hair and body, was the same liquid!!!! seriously?! a 4* hotel?! again, is a shame!5.when we made the reservation, there was mentioned that is included the fee for city tax, 2,50€, after we were charged again! 6.The bill was given in Italian, we didn't understand anything, after finding that there are things that we even didn't ask or have! 7.The staff need review the behavior! (Just the girls from sauna was the only nice person!Will add the picture, when is showing that when we booked, the city tax was included in the room price, when we left, we paid again on hotel!So, conclusion?! Never again!

Location, mountain view, saunas, outdoor pool, Virgin restaurant, helpful staff, parking lot

All was amazing

Everything is fine and trouble-free. Impeccable service. Bed/pillow comfort is beyond imaginable. Thoroughly planned and decorated interiors. Breakfast was rich and not annoying for our 5-day stay. Wellness centres is just fine: relaxing pool and sunbeds, delicious energy tea, saunas etc. Everything is close and handy: ski rental across the street, ski school and beginners' slope next door. Overall, Peio resort is more boutique than Passo del Tonale, for instance.

Unclear working hours of outside jacuzzi

Lovely family friendly hotel in a perfect location to explore the area. The staff went above and beyond to make our stay enjoyable.

The breakfast is one of the best I tried. Also the pools and the spa are a good add to the vacation

Prices are high

Very clean and hospitable although not too many people spoke English they did their best for us all to understand each other and make us feel comfortable. You will need to eat at certain times because the food places close early. They have a restaurant next door with a disco that stays open pretty much all day and later at night.

Beautiful view from the balcony. Wonderful spa which wasn't too busy.Delicious breakfast. Easy access to slopes. Very helpful and friendly staff.

Poor wifi

not crowded, hydromassage

could not cast mobile to TV

the design of the hotel

wifi too poor and breakfast could have been more varied

Exceptional

restaurant menu should be improved. take this as a suggestion!

Everything

Superb