Van der Valk Hotel Den Haag

Brand new facility. Great amentities and awesome and friendly staff

The laundry service was out of order at the time of our stay

Staff was great. Facility was nice

Did a quick dive late at night and noticed chlorine irritations in throat and skin. As someone who works in pools and had a profession as a prof swimmer, i can tell when chlorine is off. Additionally received, allergic reactions from dust in the room: mainly from area on the floor around the bed. Had to call off work the day after due to both instances. Additionally, the bed was not upto Van Der Valk standards or to what Im used too

The food, staff and room were lovely....wish we had more time to spend to maybe enjoy our balcony and more amenities.The bathroom was amazing nice big tub with jets and a stand rain shower...along with a dyson hairdryer - a great plus and not expecting.

The cost was high but due to when we were there (Easter weekend) and location so it was understandable. Really that is the only thing I didn't like but it is Europe and Netherlands and we knew going in it was going to be expensive.

I liked the hotel in general. The room is large. The bathroom has a jacuzzi and shower. Breakfast is great.

The restaurant does not have a large menu. Keep in mind that it’s better to book a table for the evening in advance. Cleaning was not very good quality

Facilities

Pretty much the tone of voice and guest relations that a few FO seem to use for customer experience. As a manager at 5 Star Hotel, I noticed some employees seem to lack the experience in guest and guest relations. And I've chosen vdv as my out of office choice. To be fair, most of the team do show and talk to guests as should one expect. This could be one of the cases. ( I hope)

BreakfastGood selection of hot dishes and greens

BreakfastNo mûsli or other non-sweat cereal No convenience shop/kiosk like they have at the Van der Valk Hotel Eindhoven

The size of the room and the facilities

The location next to high way so it’s really loud at night

OK hotel but the location is rather isolated from shops, restaurants etc. We found several things in our room that needed attention as to maintenance. The parking was a plus and the wifi worked well. Staff didn't seem to be very welcoming. I would most likely not stay here again.

Maintenance issues and the isolated feeling of the property.

I didnt have breakfast but there are good places where u can order food

There were no slides of slippers for the swimmingpool

Breakfast was GREAT and we enjoyed the wellness with swimming pool a lot.

The carpet, chairs and the drawer with tea and coffee were not really clean.

I had two nights here on a business trip and it was perfect for what I needed. The restaurant is great and the breakfast is amazing. Even though the gym is small it is very good. Over all I highly recommend this hotel if you need to work in the area.

The hotel was perfect- great sized rooms and the staff were lovely! Great location and had everything we needed. It had a great gym and pool and I would definitely go back.

Can’t think of anything.

Staff: the staff were lovely, helpful beyond expectations. The room was spacious and comfortable- great bathroom

nothing that I can think of

Clean, quiet and helpful staff

A bit too excluded

Restaurant is great, good food. The gym is nice and the swimming pool is beautiful. Room size and spacious is beyond expectation! Stay was extremely satisfactory. Location was 1km away from public transport.

cleans , modern extensive breakfast

the service at the terrace

The room is spacious, with very confortable beds and a fantastic bathroom

That the dutch team did not go through to semi final WC 2022

Pool, sauna and bath tub

receptionist was rude, also speaking Dutch with her other colleague, when I spoke English. also the elevator stinks.

The pool looks nice and the facilities were great

The double room consists of two separate box spring beds, next to each other, with separate sheets. It causes a split between the mattresses.

Everything

View and some outside noise, would have preferred room at back of hotel