Parkhotel Matrei

Staff was friendly, professional, and helpful. Georgio the bar tender was super friendly and fun to talk to. Room was very comfortable. Dinner was great. Breakfast was super. Loved the fresh soft boiled eggs. Super easy location to get to from the autobahn and plenty of parking.

The heat was automatically turned down after we went to sleep. Brrrr woke up cold in the middle of the night. If we knew that was going to happen, I woulda worn my PJs to bed! Maybe one degree C higher at night.

Very friendly staff. Ideal Hotel for cyclists. Bike can be taken in the room.

Directly located at the Main Street. Can be noisy.

The room was spacious and had a small balcony, which unfortunately couldn’t be fully enjoyed due to bad weather. The hotel offers free on-site parking, which is convenient if you’re arriving by car. It’s also just a few minutes from the autobahn exit, making it a practical option for a one-night stopover during a long trip.

The bathroom appears outdated and lacked basic amenities—only a single type of soap was provided, with no shampoo or other toiletries. The bath towels were also quite small for their intended use. Additionally, housekeeping entered our room twice in the early morning while we were still sleeping, which was quite disruptive.

Warm welcome and friendly staff, nice warm well kept and clean rooms. Excellent location just outside Matrei bahnhof and THE BEST Crème Brûlée in the restaurant.

Very welcoming and helpful staff, excellent location for transport links, good facilities and comfortable rooms.

Great location right if freeway.The restaurant is nice.

Slightly expensive.

location good breakfast

room and especially the little bed

Perfect location for a break on the north-south route. Good kitchen, friendly staff good facilities.

Lovely area Property was cleanStaff very friendly

No air conditioning Toilet and shower were separate and had no sink in the toilet

The personnel, bar, kitchen all very fine

Bathroom could have some attention, more toiletpaper and soap

Great mattress, abundant parking, very helpful and informative staff

Weather :)

Very close by the motorway (Brenner pass) for a night stop over while travelling in EuropeOur dog was accepted for a little extra and she could join us at dinner tooBeds slept very comfy and the room was spacious

Staff member at the desk talked and explained the house rules a little bit too fast.

Great location, friendly staff, great room for three.

We had a car, so the location was convenient to drive to the surrounding ski resorts. We felt like home while away from home.

It was a little pricy but we had to book the last moment.

Great fit if the price is not 180€ per night. Too expensive.

Location. You have to pay for the road.

Convenient location, even got free train rides to Innsbruck during our stay. Basic room but with everything you need, helpful staff

The hotel is clean and is well-decorated. It is so cute! They have a comfy bar in the hotel.

Unfortunately, the restaurant was closed for dinner the night we were there but they made a great recommendation for dinner at a hotel close by.

Perfect location in Brenner, with good access and availability. The staff was amiable. The rooms are spacious and clean. The dinner was delicious.

The breakfast was open to 10 a.m. However, when we arrived at 9 a.m., very little food was available. A group of tourists who came earlier ate almost everything, and nothing was added, so the choice of food and drinks was very poor.

We usually stay in this hotel on our way to or back from the Czech republic. It's always a pleasure to use this facility, a nice break on our long drive. The hotel is beautiful, gives you the Austrien vibe. The rooms are clean, the staff is very friendly.

It wad the second time we had to wait quite a bit for our dinner. This time I got my dish whereas my son had to wait another 15 min for his.

Friendly service and excellent evening meal though the main course portion was too large for me on that evening.

No problems