Hotel Villa Marcilla by Pandora Hoteles

Easy check in system and nice staff. Pretty building and dog friendly. Aircon worked really well. Great for a stop over when driving through Spain.

Had a bit of a bad smell.

Very clean and convenient, near to highway, but very quiet. Used machine to access our room key. Offered both dinner and breakfast on site. Reasonable price and good value. Kindly turned on AC for us at turn of season.

Would have been nice to have mini fridge in room-but otherwise, great!

The building itself looks lovely. The main foyer area was also well presented. That's about it.

Check in is complicated. Even with help, luckily enough, the manager struggled to get the key to work.If you lose your key or leave it inside...that would be a nightmare as you can't get back in.The hotel itself is on a main road off a major roundabout...nothing there. The shower is a nightmare waiting to happen.....so slippery.The bed and the pillows were terrible......dripping toilet all night kept us awake.There is noone there...so i things go wrong....well not sure what you would do.We left very early and the coffee machine was turned off....again noone about.Sorry....but would never go there again.

Easy access from the highwayRooms were spaciousEasy check inPet friendlySpacious balcony/ terrace

No staff at the propertyWe did not manage to get a second access key during the automatic check inBreakfast was bad, service at breakfast was weird and awkwardOur room was not vacuumed properly- had dust and dust balls everywhere. The toilet had dirtiness not cleaned from a previous guest and in staff did not even bother to open the closet during cleaning as we found clothes from previous guest

We had difficulty getting in as the automated check-in wasn't working. The manager soon arrived to let us in - and gave us a bottle of wine for our inconvenience. Much appreciated. The room was large, spotlessly clean, and the bonus of having a small patio for the dog was fantastic. Breakfast was adequate. We will return.

This hotel is very well located—easy to find with no hassle and very close to the main road. It also has its own green spaces, which is great for dog owners. The hotel is spacious, and the room was a good size. Breakfast was okay.

It's a bit of a shame that check-in is self-service—I would have preferred to speak to a person instead. I requested a ground-floor room because of my dog but was given one on the first floor. We managed, but if a staff member had been available, I would have asked for a swap.

A decent hotel for a stop over on a road trip, if you have a dog. No kettle or coffee maker in the room but there’s a coffee machine in the lobby & a snack dispenser. Breakfast was ok, continental style but you can certainly eat your fill. Situated on the outskirts of the town but close to the motorway.

It welcomed our two border collies. We had an outside space to our room to let them play. Lovely breakfast and secure parking

It was perfect

Great location, lovely communal areas and spacious rooms. Wi-Fi really good and strong.

Availability of tea/ coffee facilities restricted to breakfast area and only available during breakfast times. Tv rather small for room size and distance from bed.

Clean and good bed

Lack of staff

Staff really friendly , spotlessly clean

Automatic check in (probably me)

Breakfastb was poor

Breakfast. Check in procedure outside hotel with no hotel staff available to answer questions

Location room size

No evening meal which we were not advised of until day of arrival self check in long and challenging especially in a storm in considerate guests at 2 am

The room was clean and comfortable. Overall I was impressed with the hotel and staff

It was disappointing that food is not available in the evening over the weekend. We only booked the hotel because there was a restaurant. Going out to find somewhere to eat was not good after travelling over 8 hours to get to hotel

Great value for money. Not the best location but perfect for an overnight stay in between places. The family room was really spacious and the furnishings were actually better than the images shown on the listing.

The food in the restaurant.

Very clean and lovely friendly staff.

No coffee facilities in the room.

Good location for an overnight stop travelling to Costa Blanca, very good value for money, very friendly staff. Clean and large room.

The automatic check in didnt work, but was quickly solved by the friendly staff.

Lovely pet friendly hotel. Friendly helpful staff. Large parking. It was perfect for a stopover.

Great, comfortable stay, great parking, evening meal and breakfast good, lovely helpful staff

Not keen on self check in, can be difficult being English and not speaking Spanish.

Check in was abit hard work, , self check in , but got there in the end , Room was clean and comfortable , Basic breakfast but was still ok