4 Star Hotel

Hotel Bergkristall

Mallnitz 15, Mallnitz, Austria View Map

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Hotel Bergkristall photo 2
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Hotel Bergkristall

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About

Set against the background of the Hohe Tauern Mountains, Hotel Bergkristall is located at 3.9 feet above sea level in the center of Mallnitz. Completely renovated in 2016, it features a spa area, a restaurant and a bar, and offers free WiFi access. The spa area includes a Finnish sauna, a herbal sauna, 2 infrared benches, and a relaxation room. All rooms at the Bergkristall Hotel include a flat-screen TV, safe, mini-bar, coffee maker, hairdryer, and bathroom. One free coffee per day is included in the rate and guests find fresh apples for free on every floor. Storage rooms for skis and snowboards, hiking boots and bicycles are available. Free private parking is available. "From beginning of June until beginning of October the Kärnten Card is included in the rate and offers free access to local cable cars, elevators and busses as well as other benefits."

79 Reviews

9.8Exceptional
Cleanliness
9.7
Staff
9.9
Location
9.5

What Guests Say

  • “We had a wonderful stay at Hotel Bergkristall! The whole place is very well appointed and impeccably clean, and the sauna feels very new…”
  • “The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are…”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Pets Allowed
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Double or Twin Room1/4

Double or Twin Room

205 sqft • 1 King

  • Accessible by lift
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
Family Suite1/4

Family Suite

539 sqft • 1 King or 2 Sofabed, 1 Single or 1 Sofabed

  • Accessible by lift
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
Junior Suite1/4

Junior Suite

431 sqft • 1 King, 2 Sofabed or 1 Single

  • Accessible by lift
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
Double or Twin Room with Balcony1/4

Double or Twin Room with Balcony

216 sqft • 1 Queen

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • Bathrobe(s)
Family Room1/4

Family Room

280 sqft • 2 Sofabed, 1 Queen

  • Accessible by lift
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
Superior Suite1/4

Superior Suite

291 sqft • 1 Sofabed, 1 Queen or 1 Sofabed

  • Accessible by lift
  • Balcony
  • Bath or Shower
  • Bathrobe(s)

Room Details and Photos

Room Amenities

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    What Guests Loved

    9.8
    Exceptional

    Based on 79 reviews

    Location

    9.5

    Cleanliness

    9.7

    Staff

    9.9

    Overall Quality

    9.6

    Pros +

    • We had a wonderful stay at Hotel Bergkristall! The whole place is very well appointed and impeccably clean, and the sauna feels very new as well. At my partner's birthday dinner, our host gave us great recommendations on wine and an absolutely delicious birthday digestif. The food served was locally sourced, and we believe it's the best food you can get in Mallnitz, and at a very reasonable price too (pretty confident we tried all the available restaurants in Mallnitz!) I still dream of the beds we had...sooo comfy. Best sleep I've had in years. All this is to say that our hosts clearly put a lot of thought into this place, and it really shows. Thank you, we'll be coming back for sure!
    • The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.
    • Super friendly staffEverything was cleanExceptional breakfast Even better dinner - similar to 5star restaurants (decoration, service and taste wise)Very good location (near to 2 ski resorts + in the city center, billa supermarket nearby)Wellness (2 saunas, infrared chairs, relaxing chairs)

    Cons -

    • Not a criticism of the hotel at all, but just be aware that it pays to be organized in this area - you need to book your taxis and hiking busses in advance. If you come in mid September, be aware also that some of the mountain restaurants and activities might be closed for the season. Didn't bother us at all - just something to be aware of!
    • Nothing to tell
    • Nothing to mention.
    Business Traveler (12)Solo Traveler (22)Traveling as Couple (257)Family with Young Children (110)Senior Traveler (5)Group Traveler (24)Total (425)
    10Anja R.Posted on: 9-17-2025

    We had a wonderful stay at Hotel Bergkristall! The whole place is very well appointed and impeccably clean, and the sauna feels very new as well. At my partner's birthday dinner, our host gave us great recommendations on wine and an absolutely delicious birthday digestif. The food served was locally sourced, and we believe it's the best food you can get in Mallnitz, and at a very reasonable price too (pretty confident we tried all the available restaurants in Mallnitz!) I still dream of the beds we had...sooo comfy. Best sleep I've had in years. All this is to say that our hosts clearly put a lot of thought into this place, and it really shows. Thank you, we'll be coming back for sure!

    Not a criticism of the hotel at all, but just be aware that it pays to be organized in this area - you need to book your taxis and hiking busses in advance. If you come in mid September, be aware also that some of the mountain restaurants and activities might be closed for the season. Didn't bother us at all - just something to be aware of!

    10JustynaPosted on: 2-23-2025

    The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.

    10JosefPosted on: 2-16-2025

    Super friendly staffEverything was cleanExceptional breakfast Even better dinner - similar to 5star restaurants (decoration, service and taste wise)Very good location (near to 2 ski resorts + in the city center, billa supermarket nearby)Wellness (2 saunas, infrared chairs, relaxing chairs)

    10PavelPosted on: 2-8-2025

    Very nice location and hotel especially very pleasant personal and excellent dinners,we really emjoyed

    10CorinaPosted on: 1-17-2025

    The room was spacious and warm, the bed very comfortable. We took half board and did not regret it, the meals were beyond our expectations. The staff were very kind and sweet.

    Nothing to tell

    10SamirelPosted on: 1-12-2025

    The fact that we came for the second time and spent Christmas at Bergkristall says it all.The cleanliness, the room, the bathroom, the comfortable beds, the delicious food.The spa area with the two saunas and the relaxation room are extraordinary, clean and well maintained.

    Nothing to mention.

    10SerbanPosted on: 8-14-2024

    Excellent food, we booked half board and didn’t regret at all.The rooms are very comfortable with a big balcony.Very quiet and relaxing area.Big and safe parkingSummer card included with plenty of attractions including lifts all the way up to the glacier.

    10EnikőPosted on: 8-4-2024

    Excellent location, clean and tidy, flexibile and charm service. It is recommended for short stay without any concern.

    There was no such thing

    10BélaPosted on: 7-27-2024

    Well equipped, clean rooms, very-very kind and helpful owners and personnel, good location in Mallnitz. We had fantastic breakfast with our rooms, but the gold medal goes to the dinner - starter, soup, salad, main course and dessert, very tasty and nicely served every evening. We could also charge our e-car. Thank you! We’ll return!

    Nothing to mention.

    10AnaPosted on: 3-18-2024

    The staff is friendly, the breakfast very complete. Spa zone very nicr and clean, especially the scentrd sauna.

    10VelesPosted on: 3-10-2024

    We've enjoyed every moment. Well equipped and spotless clean rooms, fabulous breakfast, great spa area. Hosts are very friendly, cool doggo as well.

    10IvanPosted on: 2-25-2024

    Everything was perfect! The hosts were very kind and helpful. There was delicious cuisine, spacious room and pleasant ambiance.

    10LiviuPosted on: 2-13-2024

    Great hotel close to the ski bus, free access to thermal pool, and amazing dinner

    10VarjaPosted on: 2-5-2024

    Nice cosy family hotel with nice room, sauna. But the touch are owners which are really nice and you feel cosy and welcomed. They can give you also good advice where to go, what are best options based on wheather.And at the end the dog at reception is really cute and funny.

    10SergejPosted on: 1-29-2024

    Great location in the center of a small town. If you arrive from the north (A10 from Salzburg), make sure to go by the car train from Böckstein, google maps neither waze do not show this option that saves you a lot of extra drivingThe dinners were amazing. For breakfast there was not a lot of choice but the quality of the food was excellent.The staff are very friendly and welcoming.A small wellness area with 2 saunas and infrared chairs to help relax after skiing / hiking.

    10JiriPosted on: 9-29-2023

    Small hotel in Superb location run by family, halfboard was 5*, dinner Is something you should not miss.

    Nil

    10VladimirPosted on: 9-7-2023

    Our one of the best stay in Austria. Really delicious food. Kärnten card for free entry to over 100 of Carinthia´s most beautiful trip destinations included in price.

    10RichardPosted on: 6-23-2023

    The hotel was exceptionally well designed. Everyone was extremely helpful and friendly. The food was extremely good traditional Austrian. Beautiful views of the mountains. They were very welcoming when we arrived very late.

    10BranislavPosted on: 5-29-2023

    Sometimes I feel that there is nothing to surprise me anymore. This stay exceeded my expectations. I would give the food a Michelin rating, the dinner for 100%. A pleasant surprise when you later notice that your comfort is being taken care of by a former participant of the Olympic Games and her husband. Incredibly nice and pleasant people, which is reflected in the coziness and comfort in everything they do and give you. Thank you so mutch.

    10SamirelPosted on: 4-20-2023

    Very kind hosts eager to help you feel at home. Very very clean spa area with saunas with a direct view outside, comfortable relaxation area also with a view outside. The breakfast was more or less the same, but there was plenty to choose from. Dinner a bit late for us, 6 pm, but very delicious and tasteful. Very very clean spa area with saunas with a direct view outside, comfortable relaxation area also with a view outside.

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    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests arriving before 14:00 are requested to inform the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. When booking half board, note that drinks are not included.

    Location

    Hotel Bergkristall

    Mallnitz 15, Mallnitz