Van der Valk Hotel Akersloot / A9 ALKMAAR

Ligging en ambiance

Hygiëne in kamer

Easy parking,

A little remote and room was on the small side

Restaurant, gym, pool, sauna, etc. Never bored during my stay. Helpful and friendly staff. Very good breakfast buffet. Ample parking and EV charging ports.

The structure of the building is complicated and it's easy to get lost.

Poor

I took room with bath inside. When I came to hotel nobody tried to help me, and the room was without it.

The rooms are spacious and modern, the staff are friendly, helpful and professional, the indoor pool is nice and the food in the restaurant for dinner was excellent

Unfortunately the location means that it is difficult to get around unless you have a car. The hotel is basically on the side of the motorway. There are bikes to rent, but the rates are very expensive and it wasn't possible to only rent for half a day. One of the main reasons for booking this hotel was because it offered rooms with a balcony, but the balconies are all joined so there is no privacy. Our room had nice modern finishings and the bed was a decent size, but unfortunately the mattress was a bit lumpy.

Big hotel with lots of parking. The restaurant was very good. The staff was friendly.

Always a great place to stay

After booking twin beds stillHad a bed that was made as a double. Travelling with son in 20s after two times asking bed was still not made as two individuals / twin as booked

Comfortable rooms. Nice staff and the pool, sauna area is beautiful and big.

Location is a bit far to Alkmaar, most of the people go by car. So if you don't have a car it is difficult to enjoy the local activities.

The property is amazing. It’s spacious and all staff is extremely welcoming and friendly. It’s got a lovely lounge where you can have cakes coffees / drinks (cakes are 10/10).The rooms are very nice too. The restaurant is lovely, but in my opinion the variety of food isn’t that great. The spa is also very nice, however it seems that the jacuzzi was not working when we went. So we didn’t get to go in the jacuzzi. But the pool and saunas are very nice.

The property is big and very populated, however the cleaning isn’t very great. I would say 7/10 cleaning. It definitely needs improving in the toilets for the rooms, pool area and saunas (5/10 cleaning in sauna).

We enjoyed the pool and saunas. The breakfast was also great. The in-room spa tubs are also A+++. It was a great location for a short weekend away just to relax and get some peace and quiet.

The location is right along the highway, which I knew and was fine with. It was easy access. We just had a short trip, so the surroundings weren’t important. We just wanted to use the pool, sauna, and go to the restaurant.

I really liked the hotel, for sure we will visit again. Very clean and tidy. Lovely stuff. Has everything necessary.

The only thing is that the steam bath wasn't working at that moment.

Breakfast, attributes like hot iron

Too hot during the night. heating system could not be set manually.

The bedroom was comfortable and well designed. The restaurant was fantastic The bar was very relaxing

Clean room, good beds, comfortable and modern bathroom

Room was like 12 minute walk from the lobby

Very poor

We stayed for two nights. It turns out all towels were removed after the first night but not replaced, probably by mistake. We went to the reception asking nicely for new towels without any result after an hour. We complained a second time asking more firmly for new towels without any result, again! After another hour, we went to the reception (by the way the room phone was not working) asking strongly for new towels.We never got new towels... Very disappointing, a bad experience...

This hotel is very big and quite beautiful, especially the surroundings - so much nature... frogs, bunnies, poneys, horses, cows, sheep - saw it all in just a 2 night stay ! Fairytale location ! The breakfast is amazing even if pricey (17 euros) but you will really enjoy it, very good quality food and large variety of milks and juices and fruit and snacks and cheese, everything ! The rooms are large !! I had quite a standard room and yet my bathroom had both shower and bathtub with jacuzzi. Very clean too and the reception / concierge staff were so kind, fast, and reactive, they helped with anything as much as they could ( lost item, taxi order, money exchange, local advice etc ). Loved it !

I had a 2 night stay and asked for slippers, a bathrobe ( its a 4 star spa hotel..) and body lotion. They didn`t want to provide this unless I payed for it.. also there was no water at all to be found next to the saunas, it would have been amazing to have a water fountain there or some jugs with cups... no private showers down by the pool/gym... so you have to go back up to the room.. and no massage/ treatments available, which is what I thought there would be in a spa hotel.

Everything was ok but for the price I would expect bit more.Nice big pool.

The hammam and the sauna were not hot enough.

Pool awesome. Dinner great.

Bathrobe use is an extra cost, so bring your own. There's also an *additional* "safety deposit", and that apparently will not be returned to you on checkout if you leave the robes in the room and unless you ask for a printed invoice.

Very large hotel, with lots of things to do. Great pool! We were at the restaurant, food was excellent, and the staff was also great! Can recommen!

The sauna area is not at standard. The designer and manager responsible for the facility for sure are not sauna enthusiasts, otherwise they would not create such a meagre piece of sauna.With a little effort and proper use of the space available this hotel could create a perfect sauna and steam room experience instead of just a "yes we have too" attitude.Additionally, I would like to mention, that the carpet floors should be replaced, your place is better than these worn out ...Over all, we stayed at other VALK hotels for breakfast, we loved it!

nice pool, easy to book breakfast

beds with different heights, carpet on the floor, dirty chairs outside,